Ivanti: An Overview

Ivanti is an integrated IT and security platform designed to find, heal, and protect devices across heterogeneous environments. The product family centers on the Ivanti Neurons platform, which combines agent-based telemetry, automation workflows, and analytics to reduce manual tasks for IT and security teams while maintaining visibility across endpoints, servers, and cloud resources.

Ivanti competes with other endpoint and IT operations suites such as Microsoft Endpoint Manager, CrowdStrike Falcon, and ServiceNow. Compared with Microsoft Endpoint Manager, Ivanti places more emphasis on converging IT operations and security automation in the same workflow catalog. Against CrowdStrike Falcon, Ivanti bundles broader management capabilities such as patching and software distribution in addition to threat detection. Compared with ServiceNow, Ivanti offers a tighter focus on endpoint automation and remediation, while ServiceNow concentrates on enterprise IT service management and workflow orchestration.

All of this makes Ivanti well suited to medium and large organizations that need centralized discovery, automated remediation, and integrated IT and security controls. The platform is especially useful where teams must manage a mixed fleet of operating systems, legacy systems, and cloud workloads and want to cut down on repetitive manual processes.

How Ivanti Works

Ivanti operates by deploying lightweight agents and connectors to collect inventory, telemetry, and configuration data from devices. Those agents feed the Ivanti Neurons platform, which evaluates events, correlates signals, and triggers automated workflows for remediation, patching, or ticketing based on predefined policies.

Typical workflows include automated patch assessment and deployment, vulnerability remediation that creates prioritized actions, remote troubleshooting with session tools, and IT service automation that escalates or closes incidents automatically. Teams can create visual workflows in the platform to combine security signals with IT actions, for example quarantining a device and rolling out an emergency patch when critical vulnerabilities are detected.

Ivanti features

Ivanti’s product set is organized around device discovery, automated remediation, patch and configuration management, endpoint security, and IT service management. Core capabilities center on the Ivanti Neurons AI-powered automation layer, asset and software inventory, patch orchestration, endpoint protection, and integrations that connect security alerts to IT workflows.

The Features That Make Ivanti Shine

Automated discovery and asset inventory

Agent and connector technology automatically discovers devices across on-prem and cloud networks, reporting hardware details, installed software, and configuration status. That unified inventory helps teams maintain licensing compliance, prioritize patching, and feed CMDB records for ITSM systems.

Patch management and remediation

Patch orchestration scans endpoints for missing updates, automates scheduling and deployment, and provides patch testing and rollback options. This reduces manual change windows and helps security teams close critical vulnerabilities faster; see the Ivanti patch management product for feature details.

Ivanti Neurons automation workflows

Neurons combines automation playbooks with telemetry to create conditional remediation flows, such as isolating an infected host, deploying a hotfix, and opening a ticket. The visual workflow builder lets non-developers assemble multi-step actions that link security alerts and IT operations tasks; explore the Ivanti Neurons platform for examples at the Ivanti Neurons product page.

Endpoint security and threat response

Endpoint controls include configuration enforcement, application allowlisting, and integration with detection engines to surface suspicious behavior. When threats are detected, automated playbooks can quarantine devices and trigger incident response actions to reduce dwell time.

IT service management and remote support

Built-in ITSM capabilities cover incident, change, and asset workflows and integrate with ticketing systems to automate triage and resolution. Remote support and session tools allow agents to troubleshoot devices without requiring physical access, which speeds incident resolution for distributed teams.

Analytics and reporting

Integrated dashboards and analytics provide visibility into risk posture, patch compliance, and automation outcomes. Teams can create reports for auditors or track remediation SLAs to measure the impact of automation on operational metrics.

With these capabilities, Ivanti helps reduce repetitive tasks, centralize control across mixed environments, and connect security signals to operational actions for faster resolution.

Ivanti pricing

Ivanti uses enterprise licensing and customized pricing rather than public, fixed-price plans. Pricing is typically based on factors such as the number of devices, required modules (for example Neurons automation, patch management, or endpoint security), deployment model, and support level.

For current licensing models and options tailored to your environment, review Ivanti’s offerings on the official Ivanti product pages and contact channels to request a quote or discuss enterprise licensing.

What is Ivanti Used For?

Ivanti is commonly used to centralize device inventory, automate patching and remediation, and enforce configuration policies across large fleets. Security teams use it to close vulnerabilities and trigger containment actions, while IT teams use it for deployment, remote support, and reducing help desk load through automation.

Typical adopters include enterprise IT operations groups, managed service providers, security operations teams that need automated response playbooks, and organizations with distributed or hybrid workforces that require consistent device management and compliance controls.

Pros and cons of Ivanti

Pros

• Comprehensive automation: The platform combines discovery, patching, endpoint controls, and workflow automation so teams can reduce manual runbooks and accelerate remediation.
• Flexible workflow builder: Visual automation tools let IT and security create conditional playbooks without deep coding, enabling faster operationalization of response procedures.
• Broad device support: Agents and connectors work across Windows, macOS, Linux, and common server environments, enabling unified management of heterogeneous fleets.

Cons

• Enterprise focus and complexity: The product set is feature-rich and can require significant planning and configuration for large, diverse deployments, which may be heavy for very small teams.
• Custom licensing model: Pricing and packaging are enterprise-oriented and often require direct engagement with sales to get a tailored quote, which can slow initial procurement for smaller buyers.

Does Ivanti Offer a Free Trial?

Ivanti offers enterprise demos and trial programs that are typically arranged through its sales or partner channels. Prospective customers can request a demo or a proof-of-concept via the Ivanti contact and demo request page to evaluate product fit and obtain temporary trial access configured for their environment.

Ivanti API and Integrations

Ivanti provides APIs and integration connectors so organizations can extend workflows and connect telemetry to SIEM, ITSM, and orchestration systems. The platform integrates with common enterprise tools including ServiceNow, Microsoft 365/Intune components, Splunk, and cloud providers to feed events into automated playbooks; see the Ivanti product integration information for specifics.

Developers and integrators can access Ivanti APIs and developer resources to automate provisioning, query inventory, and trigger remediation actions programmatically; explore Ivanti developers and support resources via the Ivanti support and developer pages.

10 Ivanti alternatives

Paid alternatives to Ivanti

• Microsoft Endpoint Manager — Unified endpoint management included with Microsoft licensing, strong integration with Azure AD and Intune for cloud-first environments.
• CrowdStrike Falcon — Cloud-native endpoint detection and response with threat hunting and managed detection capabilities.
• ServiceNow — Enterprise IT service management and operations workflows with a broad workflow automation platform for IT and security.
• VMware Carbon Black — Endpoint protection focusing on behavioral detection and response in virtualized and cloud environments.
• ManageEngine Endpoint Central — Patch management, software deployment, and endpoint configuration management aimed at mid-market customers.
• Symantec Endpoint Security — Traditional endpoint protection with layered defenses and management features for enterprises.
• McAfee MVISION — Endpoint security platform that integrates threat intelligence and centralized management across devices.

Open source alternatives to Ivanti

• Wazuh — Open source security monitoring and host-based intrusion detection that can be extended for configuration and vulnerability management.
• OSSEC — Host-based intrusion detection system useful for file integrity and log monitoring across servers and endpoints.
• GLPI — IT asset management and service desk software that provides CMDB and help desk features for managing inventory and tickets.
• OCS Inventory NG — Network discovery and inventory tool that can track installed software and hardware across a fleet.
• Fleet — Open source device management and query tool built on osquery, useful for visibility and custom queries at scale.

Frequently asked questions about Ivanti

What does Ivanti do for endpoint management?

Ivanti provides discovery, patch orchestration, configuration management, and endpoint protection in a single platform. It combines telemetry from agents with Neurons automation to maintain software compliance and remediate issues.

Does Ivanti integrate with ServiceNow and other ITSM tools?

Yes, Ivanti integrates with ServiceNow and other ITSM and SIEM platforms. Integration connectors and APIs allow alerts and remediation actions to flow between systems to automate ticketing and incident response.

Can Ivanti automate vulnerability remediation?

Yes, Ivanti automates vulnerability scanning and remediation workflows. The platform can prioritize vulnerabilities, schedule patch deployments, and execute containment playbooks when critical issues are detected.

Is Ivanti suitable for managed service providers (MSPs)?

Ivanti is frequently used by MSPs to manage multiple customer environments. Its automation and multi-tenant deployment options allow service providers to scale monitoring, patching, and support across client fleets.

Does Ivanti offer an API for custom integrations?

Ivanti exposes APIs and developer resources for automation and integrations. Organizations can use those APIs to query inventory, trigger remediation workflows, and integrate with third-party security and IT operations tools.

Final verdict: Ivanti

Ivanti stands out for combining IT operations and security automation into a single platform, with particular strength in automated discovery, patch orchestration, and workflow-driven remediation. The Ivanti Neurons layer makes it easy to tie security signals to operational actions, which reduces manual triage and shortens the time to remediate incidents.

Compared with Microsoft Endpoint Manager, which is often packaged within broader Microsoft licensing, Ivanti delivers more tightly integrated automation for remediation and broader third-party integrations out of the box. Pricing tends to be enterprise-custom and negotiated based on modules and device counts, while Microsoft Endpoint Manager is commonly consumed as part of Microsoft 365 or standalone Intune licensing, so buyers should compare licensing models and included features when evaluating total cost of ownership.

Overall, Ivanti is a strong choice for organizations that need end-to-end device lifecycle management paired with automated security response, especially where heterogeneous devices and complex workflows make manual management impractical. For procurement, contact Ivanti through their official channels to arrange demos and receive licensing guidance.