Convoy

What is The Convoy Platform

The Convoy Platform is a digital freight marketplace and execution system that connects brokers with carriers using automated match algorithms, carrier vetting, and tools for end‑to‑end shipment execution. The platform focuses on truckload freight and is built to support brokers who need reliable capacity and carriers that want consistent, higher‑quality loads. After the acquisition, the Convoy Platform is owned and operated by DAT Freight Tech, LLC, which integrates Convoy’s marketplace capabilities with DAT’s broader freight technology portfolio.

The platform combines a mobile carrier app, broker tools for load posting and sourcing, automated matching, and operational features such as real‑time tracking, electronic document exchange, and settlement workflows. Its primary goal is to reduce manual broker work (calls, searching load boards, and paperwork) and to reduce empty miles for carriers through smarter lane matching. The Convoy Platform is used across domestic truckload lanes and emphasizes compliance, safety screening, and performance metrics for carriers.

Key audiences are independent and small fleet carriers who use the free carrier app to find loads, and freight brokers/third‑party logistics providers who need to scale truckload capacity, control costs, and streamline execution. For brokers, the platform provides integrations and tools to maintain broker‑of‑record responsibilities while outsourcing capacity sourcing and execution tasks.

The Convoy Platform features

What does The Convoy Platform do?

The Convoy Platform automates the process of matching loads and carriers, executing shipments, and completing settlements. Core capabilities typically include:

• Automated load‑to‑carrier matching using route, capacity, and performance data
• Mobile carrier app for load search, booking, navigation, and proof‑of‑delivery
• Real‑time visibility with GPS tracking and ETAs for each shipment
• Document and compliance management including BOLs, rate confirmations, and insurance checks
• Integrated payment and settlement workflows to shorten carrier payment cycles
• Analytics and reporting for lane performance, carrier reliability, and cost tracking

Operationally, the platform reduces the time brokers spend on sourcing and tracking, helps carriers run preferred lanes more profitably, and provides data for continuous optimization of routing and pricing. It also enforces carrier requirements through automated vetting and scorecards so brokers can prioritize trusted carriers.

The Convoy Platform pricing

The Convoy Platform offers flexible pricing tailored to different business needs, from individual carrier users to large broker enterprises. Pricing models in this category commonly include transaction fees (per load), subscription tiers for broker tools, and enterprise contracts with volume discounts and SLA terms. Many marketplace platforms also offer a Free Plan or free mobile app access for carriers while charging brokers for marketplace access, integrations, and advanced execution features.

Typical pricing components you can expect:

• Free Plan: Carrier mobile app access with load searching, booking, basic tracking, and documents at no subscription cost
• Starter: Broker tier with basic load posting, matching, and limited integrations (subscription or per‑user fee)
• Professional: Broker tier adding automation, analytics, and expanded integrations (monthly or annual billing with volume discounts)
• Enterprise: Custom pricing with dedicated support, advanced security, SLA guarantees, and deeper TMS integrations

Billing is commonly offered on monthly and annual cycles; annual commitments frequently include discounts off the monthly equivalent. Fees for brokers are often structured as per‑user subscription plus per‑transaction or percentage‑of‑load charges depending on volume. For enterprise buyers, negotiated terms, custom integrations, and performance guarantees shape the final contract.

Visit their official pricing page for the most current information.

How much is The Convoy Platform per month

The Convoy Platform offers competitive pricing plans designed for different team sizes and usage patterns. Monthly costs for broker subscriptions and marketplace access typically depend on features enabled (matching automation, integrations, analytics) and expected monthly load volumes; carriers commonly use the platform at no monthly cost via the carrier mobile app. Visit their official pricing page for current rates and monthly plan details.

How much is The Convoy Platform per year

The Convoy Platform offers annual billing options that usually include volume discounts for brokers and enterprise customers. Yearly contracts frequently reduce effective monthly costs by 10–25% depending on commitment level and services included. Visit their official pricing page for exact annual packages and savings details.

How much is The Convoy Platform in general

The Convoy Platform pricing ranges from free carrier app access to enterprise contract levels for brokers and large shippers. At the carrier level, drivers and small fleets typically access load search and booking tools without a subscription. Brokers and enterprises should expect per‑user subscription fees, transaction charges, and optional fees for integrations, premium support, or custom SLAs. Visit their official pricing page for up‑to‑date pricing and contract options.

What is The Convoy Platform used for

The Convoy Platform is used to source, execute, and settle truckload shipments with an emphasis on automated matching and data‑driven operational control. Key use cases include:

• Rapid capacity sourcing for brokers during peak demand or seasonal spikes
• Reducing manual phone calls and administrative time spent securing trucks
• Improving carrier utilization by matching preferred lanes and reducing deadhead miles
• Enhancing visibility and customer updates through GPS tracking and ETA feeds
• Shortening payment cycles and simplifying settlement with integrated invoicing and proof‑of‑delivery

Brokers use the platform as part of their sourcing stack to expand capacity without changing broker‑of‑record responsibilities. Carriers use the app to discover loads on preferred lanes, receive electronic documentation, and get faster payments. Logistics teams also use the platform’s analytics to identify high‑performing lanes, monitor carrier compliance, and manage cost per load.

Pros and cons of The Convoy Platform

Pros:

• Automated matching reduces manual sourcing and lowers broker labor costs
• Free carrier app drives carrier adoption and provides a steady pool of vetted carriers
• Built‑in visibility and document workflows speed up execution and payments
• Integration potential with TMS, EDI, and other enterprise systems makes it practical for brokers of scale
• Ownership by DAT aligns Convoy Platform with one of the largest freight data networks, expanding market reach and data quality (see DAT freight resources)

Cons:

• Pricing for brokers can vary by volume and feature set, which requires contract negotiation for predictable costs
• Brokers that rely on highly customized TMS workflows may need integration work to match existing processes
• Marketplaces can introduce competition among brokers for the same carriers, potentially pressuring rates on certain lanes
• Smaller carriers that prefer direct broker relationships may be resistant to marketplaces despite convenience

Operational considerations include the need to establish onboarding procedures for carriers, define performance SLAs, and plan integrations so tracking and settlement data flows cleanly into back‑office systems.

The Convoy Platform free trial

Many freight marketplace and execution platforms provide trial options or proof‑of‑concept engagements for brokers before committing to enterprise contracts. Trials typically let broker teams test core features: load posting, automated matching, booking acceptance, and visibility feeds. Carriers generally access the carrier app at no cost and can test load discovery, booking, and document workflows in production lanes.

A broker trial or pilot is recommended to validate real‑world performance on the specific lanes and volumes that matter to the business. Pilot programs should measure match rates, average time to secure capacity, carrier acceptance rates, on‑time pickup and delivery, and settlement cycle times. For enterprise buyers, negotiate pilot scope, data ownership, integration tasks, and success metrics up front.

To arrange a trial or pilot, contact their sales or enterprise team through DAT’s Convoy Platform contact channels and request a broker pilot or carrier onboarding walkthrough. Visit their official pricing page to find contact and program details.

The Convoy Platform API

The Convoy Platform typically exposes API endpoints for core workflows necessary to automate broker and carrier systems. Common API capabilities for freight marketplaces include:

• Load posting and status updates (create, update, cancel loads)
• Carrier discovery and booking actions (offer, accept, reject)
• Tracking and telematics ingestion (GPS coordinates, ELD integrations)
• Document exchange (BOLs, PODs, rate confirmations)
• Financial events and settlement information (invoices, payment status)

APIs enable brokers to integrate the marketplace into their TMS so that load opportunities automatically appear in sourcing workflows and visibility updates flow back into dispatch systems. Security and authentication typically use API keys or OAuth, and enterprise integrations often include SLAs around uptime and data retention.

Developers should consult the platform’s API documentation and work with the vendor’s integration support to map endpoints to internal systems. For enterprise integrations, request detailed API specs and test sandbox access from the Convoy Platform team via DAT’s developer or partner channels.

10 The Convoy Platform alternatives

Paid alternatives to The Convoy Platform

• Truckstop — A long‑standing load board and digital freight marketplace with brokerage tools, bidding, and carrier verification
• Loadsmart — Digital freight provider with instant pricing, booking, and end‑to‑end execution for truckload lanes
• Uber Freight — Marketplace and brokerage tools with pricing transparency, mobile carrier app, and enterprise integrations
• C.H. Robinson (Navisphere) — Large freight brokerage and digital platform offering managed capacity and enterprise TMS integration
• Transfix — Digital freight brokerage focused on optimizing truckload movement with automation and carrier partnerships
• MercuryGate — TMS with marketplace integrations, execution, and settlement features for shippers and brokers
• DAT (Load Board and Broker Tools) — DAT’s suite of load boards, analytics, and broker execution tools now integrates Convoy Platform capabilities after acquisition

Open source alternatives to The Convoy Platform

• OpenTMS — An open source transportation management system project that provides routing, scheduling, and basic freight workflows for developers to extend
• ERPNext (Logistics Module) — Open source ERP with inventory, delivery, and fleet modules that can be adapted for smaller carrier or broker operations
• Odoo Community (Fleet/Logistics) — Community edition of Odoo provides fleet and logistics modules that can be customized for load and delivery workflows
• OpenTripPlanner — Open source routing engine useful for building custom route optimization features inside a freight platform

Frequently asked questions about The Convoy Platform

What is The Convoy Platform used for?

The Convoy Platform is used for sourcing, executing, and settling truckload shipments through an automated digital marketplace. Brokers use it to expand capacity and automate sourcing tasks, while carriers use the mobile app to find loads on preferred lanes and receive electronic documents and payments.

How does The Convoy Platform match carriers with loads?

The Convoy Platform uses automated matching algorithms that consider route, available capacity, carrier performance, and preference data. Matches are prioritized by fit and recent performance to reduce empty miles and increase acceptance rates, with manual override options for brokers when needed.

Does The Convoy Platform offer a free carrier app?

Yes, The Convoy Platform typically provides a free carrier app for drivers and small fleets. The app allows carriers to search and accept loads, receive electronic documents, and access tracking and payment information without a subscription fee.

Can brokers integrate The Convoy Platform with their TMS?

Yes, brokers can integrate the platform with a TMS via APIs or EDI connections. Integrations automate load posting, status updates, tracking feeds, and invoicing, reducing duplicate data entry and improving visibility across systems.

Is The Convoy Platform secure for enterprise use?

Yes, enterprise implementations include security controls and compliance features suitable for brokers and shippers. Security commonly includes encrypted data transport, role‑based access, and vendor security attestations; enterprise customers can request detailed security documentation and SLAs from the provider. See DAT’s enterprise security features for related information.

Why did DAT acquire the Convoy Platform?

DAT acquired the Convoy Platform to expand its freight marketplace and execution capabilities and to strengthen network effects across load data and capacity. The acquisition aims to combine Convoy’s matching technology and carrier network with DAT’s data, analytics, and enterprise customer base to offer broader capacity solutions.

When should a broker consider using The Convoy Platform?

A broker should evaluate the platform when they need scalable truckload capacity, automated sourcing, or tighter execution controls. It is especially useful during volume spikes, when expanding into new lanes, or when seeking to reduce manual dispatch and tracking work.

Where can carriers find support for The Convoy Platform?

Carriers can access support through the carrier help channels linked in the app and through DAT’s carrier resources. Support typically includes onboarding guidance, document submission help, and operational troubleshooting; contact details are available through the platform interface and DAT’s support pages.

How much does The Convoy Platform cost per user?

The Convoy Platform offers competitive pricing plans designed for different team sizes and use cases; carriers commonly access the carrier app at no subscription cost, while brokers pay subscription and/or transaction fees depending on volume and features. Visit their official pricing page for current per‑user or per‑load pricing.

Is there an API for developers who want to automate workflows?

Yes, The Convoy Platform supports API access for automating load posting, tracking, and settlement workflows. Developers typically request sandbox credentials and detailed API documentation from the vendor to integrate with internal TMS, telematics, and accounting systems.

The Convoy Platform careers

The Convoy Platform (now under DAT Freight Tech) recruits across product, engineering, operations, and carrier support roles focused on building and scaling digital freight marketplaces. Typical roles include software engineers (API, backend, mobile), product managers (logistics and marketplace features), carrier operations and onboarding specialists, and data scientists focused on routing and matching algorithms. Candidates should look for listings on DAT’s careers site and the Convoy Platform’s dedicated pages for up‑to‑date openings.

The Convoy Platform affiliate

The Convoy Platform historically worked with carrier referral and partner programs to increase marketplace liquidity; after the acquisition, partnership and reseller opportunities are coordinated through DAT’s partner programs. Interested partners should contact DAT’s commercial or partnerships team to discuss referral terms, integration options, and co‑marketing opportunities. Check DAT’s partner pages for more details and contact information.

Where to find The Convoy Platform reviews

Reviews and user feedback appear on industry forums, logistics technology review sites, and third‑party review aggregators. Look for broker and carrier testimonials that cover match rates, payment speed, ease of integration, and operational support. For corporate announcements and acquisition context, see DAT’s announcement about the acquisition of Convoy Platform on DAT’s news resources.

The Convoy Platform careers

The Convoy Platform’s career opportunities are now listed through DAT Freight Tech’s recruiting channels. Roles commonly sought include product and engineering for marketplace and matching systems, operations for carrier onboarding and broker support, data science for optimization models, and commercial roles to expand broker and carrier adoption. Candidates with logistics domain experience and background in marketplace or matching systems are typically a strong fit.

The Convoy Platform affiliate

Affiliate, referral, or partner programs for Convoy Platform services are generally managed through DAT’s partnership channels after the acquisition. Partnerships can include carrier referral programs, reseller agreements for broker tools, and technology integrations with ERP/TMS vendors. Prospective partners should contact DAT’s partner team to discuss program details, revenue share models, and co‑selling arrangements.

Where to find The Convoy Platform reviews

Reviews are commonly available on freight technology review sites, logistics forums, and business software review platforms. For deeper context on operational impact, seek out broker case studies, carrier testimonials, and independent analyses that compare match rates, time‑to‑load, and settlement times. Also consult DAT’s own resources and industry press coverage for evaluation and acquisition details.