FactoryOS is a cloud-connected operations platform for manufacturing floors. It collects machine-level telemetry from CNC machines, PLCs, and other shop-floor equipment, normalizes that data, and presents it in dashboards, alerts, and production reports for operations, quality, and maintenance teams. The product targets production managers, process engineers, and IT/OT teams who need visibility into cycle times, downtime, throughput, and quality metrics.
The platform bridges OT protocols (OPC-UA, Modbus, MQTT) and modern cloud services to turn raw signals into actionable insights such as overall equipment effectiveness (OEE), job tracking, and preventive maintenance triggers. FactoryOS combines edge connectivity, a cloud analytics layer, and user-facing applications (dashboards, mobile alerts, scheduling) so teams can move from reactive firefighting to data-driven process control.
FactoryOS is positioned to support single-site deployments for discrete shops as well as multi-site rollouts for manufacturers that need centralized reporting, roll-up KPIs, and configuration governance across locations. It is often evaluated along with MES (Manufacturing Execution System) and IIoT offerings because it overlaps with data collection, visualization, and operational orchestration capabilities.
FactoryOS captures machine and process data and turns it into operational intelligence. At the edge it supports direct machine connectivity through standard industrial protocols; in the cloud it stores and aggregates metrics, then exposes dashboards, alerts, and reports for different user roles. Core feature areas include data acquisition, visualization, analytics, alerts, scheduling, and integrations with enterprise systems.
A typical FactoryOS installation includes an edge gateway that collects data from machines (cycle signals, part counts, fault codes), a rules engine that transforms raw events into production events (start/stop, reject counts), and a central service that computes KPIs such as OEE, uptime, and yield. Users get role-specific interfaces: shop-floor dashboards for operators, KPI views for supervisors, and executive roll-ups for leadership.
FactoryOS supports manufacturing use cases such as job/tracking and traceability, scrap and rework analysis, planned vs actual time comparison, and shift-level reporting. It also includes alerting and notification capabilities (email, SMS, webhooks) for abnormal conditions and supports export and scheduled reporting for compliance or audit workflows.
Beyond real-time monitoring, FactoryOS provides historical analytics and trend analysis for process improvement projects. It includes queryable time-series storage, the ability to compare runs and process parameters, and data export for more advanced analytics in tools like Python or BI platforms.
Common features and modules you can expect:
FactoryOS offers these pricing plans:
Check FactoryOS's current pricing tiers for the latest rates and enterprise options: https://www.factoryos.com/pricing
FactoryOS starts at $99/month per site for the Starter plan when billed month-to-month. That entry plan is intended for small shops evaluating continuous monitoring across a limited set of machines and includes basic dashboards and alerts.
Professional-grade cloud and connectivity features are available starting at $499/month per site and scale up based on machine count and required retention. Enterprise deployments use a custom quote model depending on integrations, number of sites, and on-premises gateway licensing.
FactoryOS costs $1,068/year for the Starter plan when billed annually, which represents an annual billing discount relative to month-to-month rates. The Professional plan is $5,388/year when billed annually under typical published discounts.
Enterprise annual agreements are negotiated and commonly include multi-year commitments, volume pricing, and options for on-premises appliance licenses and premium support. For precise enterprise rates, request a quote through FactoryOS's enterprise contact channels.
FactoryOS pricing ranges from $0 (trial) to custom enterprise rates starting in the mid-hundreds per site per month. Small shops can run a pilot at no cost or on the Starter plan, while production facilities with dozens of machines usually require the Professional plan or an Enterprise agreement. Total cost of ownership depends on machine count, retention windows for time-series data, and integration or customization needs.
When budgeting for FactoryOS, include one-time deployment costs such as edge gateway hardware, installation, and integration work with existing PLCs and ERPs. Ongoing costs typically cover licenses, cloud retention, and support tiers.
FactoryOS is used to digitize the shop floor and make machine data accessible to operations, maintenance, and management teams. Primary use cases include real-time monitoring (showing live status of machines and lines), downtime tracking with root-cause tagging, and production reporting for shift-level and job-level performance.
Maintenance teams use FactoryOS to identify patterns that lead to breakdowns, which enables targeted preventive maintenance and reduced mean time to repair (MTTR). Process engineers leverage the historical data and cycle-time distributions to optimize tool paths, machining parameters, or line balancing to increase throughput and reduce scrap.
Quality teams use FactoryOS to link rejects and nonconformance to specific machine states, batches, or operators, improving traceability and reducing waste. FactoryOS can also feed ERP and MES systems with validated production events so inventory, costing, and shipping workflows remain synchronized.
In multi-site environments, FactoryOS provides centralized KPIs and roll-ups that let executives compare performance across plants and prioritize improvement projects. The platform is also commonly used for compliance reporting, production forecasting, and enabling remote monitoring for night shifts or distributed operations.
FactoryOS delivers clear shop-floor visibility and several operational advantages, but it also presents trade-offs that teams should consider during evaluation.
Pros:
Cons:
FactoryOS offers a trial-oriented Free Plan suitable for proof-of-concept work and short pilots. The free tier typically includes a limited machine count (one to three machines), reduced data retention (7 days), and access to core dashboards so teams can validate connectivity and immediate value without a paid commitment.
The free trial is designed to test machine connectivity, basic dashboards, and the ability to generate production events from machine signals. It is a practical way to run a 30–90 day pilot to assess ROI potential before upgrading to a paid plan.
During the trial, FactoryOS usually provides onboarding documentation, sample dashboards, and optional consulting at additional cost to accelerate setup. If the pilot proves the use case, customers can migrate to the Starter or Professional plan and retain historical data according to the elected retention tier.
Yes, FactoryOS offers a Free Plan for pilots and proofs-of-concept. The Free Plan is limited in machine count and data retention but allows prospective customers to validate machine connectivity, basic dashboards, and initial alerts before selecting a paid tier.
FactoryOS exposes integration points for both real-time and historical data access. The platform typically includes a RESTful API for query and management operations (jobs, machines, historical metrics), webhook support for event notifications, and MQTT/OPC-UA endpoints for telemetry ingestion and edge communication.
API capabilities commonly offered:
FactoryOS also supports third-party integrations through connectors that push summarized production data to ERPs (for example, production completion messages), BI platforms (for advanced reporting), and maintenance systems (to generate work orders on specific fault codes). For developer documentation and exact API schemas, review FactoryOS's developer resources: https://www.factoryos.com/developers
FactoryOS is used for shop-floor data collection, monitoring, and production analytics. It captures machine telemetry, generates production events, and provides dashboards and KPIs (like OEE) so operations and maintenance teams can reduce downtime, improve throughput, and trace quality issues across jobs and shifts.
Yes, FactoryOS supports ERP integrations through connectors and APIs. Typical integrations push production completion events, scrap quantities, and work-in-progress updates to ERPs to keep inventory, costing, and scheduling synchronized with actual shop-floor activity.
FactoryOS starts at $99/month per site for the Starter plan when billed monthly. Costs scale with machine count, retention, advanced analytics, and service-level requirements; Professional and Enterprise tiers are higher and may be quoted per site or per machine.
Yes, FactoryOS has a Free Plan for pilots and proofs-of-concept. The Free Plan is limited in scope (machine count and retention) but lets teams validate connectivity, dashboards, and basic alerts at no cost.
Yes, FactoryOS supports common industrial protocols such as OPC-UA, Modbus, and MQTT. For very old or proprietary controllers, a gateway or protocol adapter may be required; FactoryOS typically documents supported devices and offers gateway solutions for legacy integration.
Yes, FactoryOS provides REST APIs, webhooks, and MQTT endpoints. These interfaces let developers pull historical metrics, subscribe to production events, and integrate alerts or operational data into BI and maintenance systems.
Yes, FactoryOS helps reduce downtime by giving teams real-time visibility and root-cause tagging for stoppages. With alerting and historical analysis, teams can prioritize maintenance tasks and identify recurring failure modes to reduce mean time between failures (MTBF).
Yes, FactoryOS can be deployed for single-site job shops and scaled to multi-site enterprises. Small shops benefit from the Starter plan or Free Plan pilots, while larger organizations use Professional or Enterprise plans with multi-site roll-ups and advanced security features.
FactoryOS uses TLS encryption, role-based access control, and audit logging for secure operations. Enterprise customers can enable single sign-on (SSO), stricter retention policies, and network segmentation for OT/IT separation as part of their deployment.
Implementation time varies but pilots can be completed in weeks; full rollouts take months depending on scope. A single-machine pilot can be operational in a matter of days with an edge gateway and basic configuration, while multi-site rollouts require planning for hardware, PLC integrations, and process alignment, which extends timelines.
FactoryOS maintains hiring pages and lists roles across product, engineering, sales, and customer success. Common positions include field implementation engineers with OT experience, cloud engineers for data infrastructure, and customer success analysts who help manufacturers realize value from pilot projects. For up-to-date openings and role descriptions, consult FactoryOS's careers page: https://www.factoryos.com/careers
FactoryOS offers reseller and partner programs for system integrators, automation vendors, and value-added resellers that implement the platform for customers. Partner tiers often include technical enablement, access to developer tools, and margin structures for certified implementations. Interested integrators should contact FactoryOS's partner team through their partner program information: https://www.factoryos.com/partners
Independent reviews and case studies for FactoryOS are available on third-party software directories, manufacturing technology review sites, and in customer testimonials published on FactoryOS's website. For peer feedback, check industrial automation forums, industry-specific LinkedIn groups, and software comparison pages where practitioners share deployment experiences and ROI observations.