Informed.co is a clinical trial site intelligence and patient recruitment platform for sponsors, contract research organizations (CROs), and research sites. The platform combines curated site performance profiles, trial feasibility signals, and patient outreach tools to help study teams identify high-potential sites, prioritize outreach, and increase enrollment velocity. Informed.co aggregates operational metrics, investigator histories, and local population signals to make site selection and recruitment decisions more data-driven.
In practice, Informed.co is used during feasibility and start-up to score and shortlist sites, during recruitment to target outreach to likely-enrolling centers, and throughout a study to benchmark site performance and address enrollment gaps. The platform is designed to replace manual spreadsheets and ad-hoc email outreach with a repeatable workflow driven by analytics and centralized communication tracking.
Informed.co emphasizes measurable recruitment outcomes: site activation time, screen-to-randomize ratios, historical enrollment rates, and outreach response rates. These metrics are presented in dashboards and exportable reports so clinical operations teams can set targets, measure progress, and provide documented rationale for site selection decisions.
Informed.co provides a set of features focused on site identification, recruitment outreach, and performance analytics:
In addition to these core features, Informed.co includes collaboration tools such as shared notes on site conversations, automated reminders, and a centralized archive of site documents and regulatory milestones. The platform supports multi-study portfolio views so sponsors can identify cross-study site strengths and reuse high-performing centers.
Informed.co identifies sites that are most likely to meet enrollment targets and helps teams execute targeted recruitment campaigns. It does this by blending historical site performance data, feasibility signals, and patient population indicators to produce ranked site shortlists and recommended outreach strategies.
The platform automates much of the administrative overhead around outreach: building contact lists, sending templated communications, logging responses, and escalating leads to clinical teams. It also provides reporting that ties outreach activity back to enrollment outcomes so teams can see which messages and channels produce qualified patients.
Operationally, Informed.co is used to accelerate feasibility assessments, reduce time-to-first-patient-in, and lower screen failure rates by improving pre-screening accuracy. The tool is also intended to create a single source of truth for site performance so that sponsor and CRO decisions are supported by consistent data.
Informed.co offers these pricing plans:
Pricing can vary by seat count, number of active studies, and integration scope. For the latest tier details and enterprise options, check Informed.co's current pricing plans (https://www.informed.co/pricing).
Informed.co starts at $99/month per user on the Starter plan when billed monthly. The Starter tier is designed for small teams running single studies or pilot programs and includes basic feasibility and outreach tools.
Monthly billing is available for the Starter and Professional tiers; Enterprise agreements are typically negotiated with annual or multi-year commitments and may include volume discounts. For academic or NGO pricing, Informed.co occasionally offers alternative terms — contact their sales team through the pricing page for specifics.
Informed.co costs $1,188/year per user for the Starter plan when billed annually (equivalent to $99/month billed monthly; annual billing often reduces the effective per-user monthly cost on higher tiers). The Professional plan billed annually typically represents a discount compared with month-to-month pricing and may include additional professional services credits.
Enterprise customers receive a custom annual quote that reflects deployment size, integrations, and support level. Check the enterprise section on Informed.co's current pricing plans (https://www.informed.co/pricing) for up-to-date contract and renewal terms.
Informed.co pricing ranges from $0 (trial) to custom enterprise contracts typically starting around $499/month per user for full-featured access. Small teams can evaluate features on the Free Plan or the Starter tier, while multi-study sponsors and CROs usually choose the Professional or Enterprise options to gain API access, advanced integrations, and dedicated support.
Total cost of ownership depends on seat count, number of active studies, and the complexity of integrations with local EHRs or EDC systems. Budget planning should include implementation time and any professional services for data mapping and onboarding.
Informed.co is used to accelerate clinical trial feasibility, site selection, and patient recruitment. Study teams use the platform to identify sites with the right patient populations, evaluate historical performance metrics, and prioritize outreach to centers most likely to enroll quickly.
Operational uses include feasibility assessments during study planning, centralized management of outreach campaigns during recruitment, and ongoing benchmarking to spot underperforming sites and intervene before milestones are missed. The platform is also used for vendor selection and oversight: sponsors compare CRO-managed sites and direct-investigator sites using the same metrics.
Teams use Informed.co to reduce administrative burden associated with manual contact lists and spreadsheets. By tracking outreach activity and enrollment outcomes in the same system, organizations create repeatable processes and measurable KPIs for site performance and recruitment effectiveness.
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Operational considerations include ensuring data governance and consent for patient-matching workflows, plus training site staff on shared outreach processes so local site teams are aligned with sponsor-driven campaigns.
Informed.co offers a no-cost evaluation tier and time-limited trials to let study teams validate features with real data. The Free Plan provides view-only access to basic site profiles and a trial of outreach templates so teams can evaluate the interface and reporting output without committing to a paid subscription.
Time-limited trials of the Professional feature set are available on request; these typically include a sandbox environment with sample data or a pilot project scoped to one study and a limited number of sites. Trials are useful for testing feasibility scoring against a real protocol and for validating integration requirements before procurement.
To arrange a trial or pilot, contact Informed.co sales through their trial request path and provide a protocol synopsis and the list of target geographies so the vendor can configure a representative pilot dataset.
Yes, Informed.co provides a Free Plan that allows limited access to site profiles and evaluation dashboards for one or two users. The Free Plan is designed for initial validation; teams that need active outreach, multi-user collaboration, or API access will need a paid tier.
The Free Plan is suitable for small feasibility exercises or for individual investigators who want to evaluate the platform before proposing a budget for broader team access.
Informed.co exposes APIs for integration with vendor systems, EDC platforms, and sponsor analytics stacks. The API suite typically includes REST endpoints for retrieving site profiles, feasibility scores, outreach logs, and enrollment metrics; webhook support for real-time event notifications; and pagination and filtering parameters for efficient data exports.
Common integration points include: linking site records to internal CTMS or CRM systems, pushing enrollment events to data warehouses, synchronizing contact lists with site CRMs, and triggering workflow updates when a site accepts a study or reports enrollment. The API supports authentication via API keys and OAuth for enterprise SSO configurations.
Developers can usually find documentation, sample requests, and SDKs on the Informed.co developer portal. For implementation details, authentication flows, and rate limits, consult the Informed.co API documentation (https://www.informed.co/developers) which includes example payloads and recommended best practices for secure integrations.
Informed.co is used for clinical trial site selection and patient recruitment. The platform helps sponsors, CROs, and sites identify candidate sites, evaluate historical enrollment performance, and run targeted outreach campaigns to increase enrollment rates across studies.
Yes, Informed.co supports integrations with major EHR vendors and health system connectors. These integrations enable cohort discovery and patient-matching workflows while preserving data governance and local consent requirements.
Informed.co starts at $99/month per user for the Starter tier when billed monthly; the Professional tier is available at higher rates and Enterprise pricing is custom based on scope and integrations.
Yes, Informed.co offers a Free Plan that provides limited access to site profiles and evaluation dashboards for small-scale feasibility checks and initial trials.
Yes, Informed.co supports decentralized and hybrid recruitment workflows. The platform integrates digital outreach channels and remote screening tools to help reach geographically dispersed patient populations and support virtual visit scheduling.
Yes, Informed.co provides REST APIs and webhook support so customers can sync site and enrollment data with CTMS, EDC, and sponsor data warehouses for automated reporting and analytics.
Informed.co follows enterprise security practices including encrypted data in transit, role-based access control, and SOC/ISO-aligned processes for data handling; specific certifications and contractual requirements are available through their security documentation and enterprise agreement.
Yes, Informed.co supports data import from CSV and CRM systems. The platform also offers consulting services to map and migrate contact lists, historical outreach logs, and site performance metrics.
Yes, Informed.co includes built-in reporting and export capabilities for enrollment curves, site activation timelines, outreach effectiveness, and benchmarking across studies. Reports can be scheduled and exported in CSV or PDF formats for governance and auditing.
Informed.co offers onboarding and training resources for paid customers. Typical services include live onboarding sessions, role-based training for study teams and site coordinators, and a knowledge base with best-practice guides for feasibility and recruitment workflows.
Informed.co hires across product, engineering, clinical operations, and customer success roles. Candidates interested in data science, clinical affairs, or integration engineering will find positions that combine healthcare domain knowledge with software development and data engineering. For open roles, check Informed.co's careers page or professional networks for the latest listings.
Informed.co runs partner programs for CROs, site networks, and vendor integrators who refer customers or implement joint services. Affiliates typically receive access to partner portals, co-marketing materials, and onboarding support. Contact their partnerships team for program details and referral terms.
Independent reviews of Informed.co can be found on industry review sites and professional networks that cover clinical trial technology. Look for user feedback on sites such as G2 and Capterra, and check case studies and white papers for documented pilot outcomes. For the most current customer testimonials and benchmark reports, review Informed.co’s case studies and client references on their website (https://www.informed.co/case-studies).