Onfleet

What is onfleet

Onfleet is a last-mile delivery management platform designed to manage the operational complexity of dispatching, routing, tracking and reporting for local delivery fleets. The platform centralizes tasks such as driver assignment, route optimization, proof-of-delivery capture, and real-time customer notifications into a single web and mobile interface. Onfleet is commonly used by retail chains, grocery delivery services, meal delivery companies, pharmacies, and third-party logistics providers that require reliable, scalable local delivery operations.

Onfleet combines a web-based dispatcher dashboard with native mobile apps for drivers, plus APIs and integrations for order ingestion, mapping, and notifications. The system focuses on operational visibility: dispatchers see real-time driver locations and progress, while customers receive ETA updates and delivery confirmations. Administrators can measure operational efficiency using built-in analytics and exportable reports.

The vendor maintains product documentation, developer resources and enterprise support channels so teams can operationalize Onfleet in days to weeks depending on complexity. For the most up-to-date product descriptions and feature lists, consult Onfleet’s official product documentation and pricing materials available on their website: view Onfleet’s product overview and documentation at https://onfleet.com and https://docs.onfleet.com/.

Onfleet features

What does onfleet do?

Onfleet provides tools to accept incoming orders, schedule drivers, automatically generate efficient routes, and monitor delivery execution in real time. At the core are: a dispatcher dashboard for manual or automated assignment, route optimization algorithms to reduce drive time and distance, mobile driver apps for turn-by-turn navigation and proof-of-delivery capture, and customer-facing tracking links and notifications.

The platform integrates operational controls such as service windows, driver time windows, capacity constraints (e.g., number of stops per driver), multi-drop orders, and handling instructions. It also supports barcode scanning and photo capture at delivery for proof-of-delivery, plus electronic signatures.

Onfleet’s reporting and analytics show KPIs such as on-time delivery rate, average delivery time, driver utilization, and route efficiency. Admins can create exports and custom reports for billing reconciliation, SLA monitoring, and compliance.

Onfleet also includes business-friendly features: configurable SMS/email notifications, white-label tracking pages, address parsing and standardization, geofencing for arrival/departure events, and surge or priority assignment rules. The platform supports both manual dispatch workflows for high-touch operations and automated rule-based dispatch for high-volume, low-touch operations.

Onfleet pricing

Onfleet offers these pricing plans:

• Free Plan: $0/month limited trial options and evaluation accounts for small pilots or proof-of-concept projects
• Starter: $149/month intended for small fleets and pilot programs (approximate) with core dispatch and routing features
• Professional: $349/month intended for growing fleets that need advanced integrations, higher usage limits, and premium support (approximate)
• Enterprise: Custom pricing for large operations requiring SLA guarantees, dedicated account management, custom integrations, and advanced security

Pricing for Onfleet varies by the number of drivers, shipments per month, and add-on services such as premium support, dedicated onboarding, and custom feature development. Many customers pay on a per-driver or per-shipment basis above a base subscription. Check Onfleet's current pricing plans and enterprise options at https://onfleet.com/pricing for the latest rates and available packages.

Onfleet also offers volume discounts and annual billing options for teams that commit to longer terms; these discounts, usage thresholds, and contract terms are handled directly with sales for the Professional and Enterprise tiers. For companies running promotional, peak-season, or multi-site operations, Onfleet's sales team will typically provide a tailored quote that bundles API usage, drivers, and support into a single contract.

Enterprise accounts frequently include custom SLAs, security reviews, and onboarding services. If you need detailed cost modeling, collect expected monthly deliveries, average stops per route, and required service windows, then request a detailed quote from Onfleet's sales team at the pricing page linked above.

How much is onfleet per month

Onfleet starts at approximately $149/month for small pilots and basic subscriptions. That entry-level figure commonly covers a small number of drivers and a capped monthly shipments allowance; additional drivers and shipments raise the monthly cost. Many customers scale into $349/month or higher as operations expand and more advanced features or higher throughput are required.

Monthly pricing is affected by: driver count: number of active drivers the account supports, shipment volume: monthly deliveries, and add-ons: premium support, SMS usage, or custom integrations. For precise monthly pricing tailored to your operation, consult Onfleet sales and supply expected volumes via their contact channels at https://onfleet.com/pricing.

How much is onfleet per year

Onfleet costs approximately $1,788/year for the Starter plan when calculated from the approximate $149/month entry point, with higher tiers scaling commensurately. Annual billing options often include a negotiated discount compared to month-to-month pricing and can be tailored within Enterprise agreements.

Because many Onfleet customers run seasonal or high-variance delivery volumes, yearly cost calculations typically combine base subscription fees, variable per-shipment fees, and one-time onboarding costs. If you need an exact annual figure, request an annual quote from Onfleet's sales team and provide expected delivery volumes and service-level requirements.

How much is onfleet in general

Onfleet pricing ranges from around $0 (trial) to several hundred dollars per month for small to midsize fleets and custom enterprise contracts that can reach several thousand dollars per month. Entry-level pilots are commonly available at roughly $149/month, while full-featured professional use typically starts around $349/month and escalates with driver count, shipment volume, and enterprise-grade requirements.

Total cost of ownership should include: software subscription: base plan and per-driver or per-shipment fees, mobile data: cellular costs for driver devices, hardware: barcode scanners or rugged devices if used, and operations overhead: training and onboarding. For precise range estimates for your fleet size, see Onfleet’s pricing details and contact options at https://onfleet.com/pricing.

What is onfleet used for

Onfleet is used for scheduling, dispatching and tracking local deliveries end to end. Retailers use it to manage same-day and next-day deliveries from store or warehouse locations; restaurants and grocery services use it for hot-food and perishable delivery that requires timing precision; pharmacies use it for secure, temperature-sensitive delivery; and logistics companies use it to manage final-mile handoffs.

Operational teams use Onfleet to reduce manual coordination: route suggestions lower drive time, driver apps reduce calls between dispatchers and drivers, and consolidated tracking reduces customer service inquiries. Customer-facing features such as SMS ETAs and live tracking pages reduce inbound status calls and increase delivery transparency.

Onfleet is also used for billing and reconciliation when delivery fees must be captured or when delivery performance affects invoicing. Photo proof-of-delivery, signatures, and timestamped events streamline dispute resolution and provide audit trails for compliance and insurance.

Third-party integrators and marketplaces use Onfleet's APIs to connect order systems, point-of-sale software, and e-commerce platforms so deliveries are automatically created in Onfleet when a customer completes a checkout or a restaurant accepts an order.

Pros and cons of onfleet

Pros:

• Onfleet provides a focused, mature last-mile platform with out-of-the-box routing, dispatch, and mobile apps, making it quicker to deploy than building a custom system. The dispatcher dashboard and driver app are designed specifically for delivery workflows, which accelerates adoption by operations teams.
• Built-in proof-of-delivery options (photo, signature, barcode) and configurable notifications improve customer experience and reduce disputes.
• The platform exposes robust APIs and webhooks that enable real-time integration with e-commerce platforms, point-of-sale systems, and internal order management systems.

Cons:

• Pricing can scale quickly with driver count and high shipment volumes; organizations with very large or highly variable volume may require a custom Enterprise contract to keep marginal costs predictable.
• While Onfleet includes advanced routing, there are edge cases (complex multi-depot flows, heavy time-window constraints across many stops) where a specialized vehicle routing problem (VRP) solver or bespoke optimization may be preferred.
• Some customers prefer deeper native ERP or WMS integrations; while Onfleet provides API hooks and common integrations, complex back-office syncs often require middleware or engineering resources.

Operational trade-offs should be modeled: for example, achieving high on-time rates may require additional drivers or tighter schedules which change cost calculations. Evaluate Onfleet in a pilot phase to validate route optimization and driver adoption before full rollout.

Onfleet free trial

Onfleet typically offers evaluation accounts or limited free trials to test core features such as dispatch, routing, the driver app, and customer tracking pages. These trials let operations validate ETA accuracy, driver workflows, and API connectivity with sample orders.

Trial accounts are useful for running pilot programs across a small number of drivers and shipments; they commonly include limited SMS notifications and usage caps to prevent abuse. Trial users can test integrations with e-commerce platforms, perform address parsing checks, and validate proof-of-delivery options.

If your use case involves higher-volume pilots or complex integration testing (e.g., multiple warehouses or heavy API usage), Onfleet’s sales and support teams typically coordinate a more extensive pilot with temporary higher limits and on-call technical assistance. To request trial details and availability, contact Onfleet through their pricing and contact pages at https://onfleet.com/pricing.

Is onfleet free

No, Onfleet is not fully free for production usage. Onfleet offers a free trial or limited evaluation accounts for pilots, but production deployments require a paid subscription tailored to driver count and monthly shipment volume. Small teams can run brief pilots on evaluation accounts, but ongoing use for business operations will typically move to a Starter or Professional subscription.

Onfleet API

Onfleet provides a comprehensive RESTful API and webhook system that supports full programmatic control of core platform features: creating and updating tasks (deliveries), managing workers (drivers), tracking vehicle positions, ingesting orders, and accessing proof-of-delivery artifacts such as photos and signatures. The API enables automation of common workflows like automatic assignment, bulk creation of tasks, and retrieval of historical delivery data for billing.

Key API capabilities include: task creation with geocoded destinations, ETA calculations, route optimization triggers, real-time location updates, invoice and analytics exports, and webhook event subscriptions for task lifecycle events (e.g., assigned, started, completed). The API also supports address parsing and geocoding for high-quality routing.

Onfleet documents rate limits, authentication (API keys), request/response schemas, and examples in their developer portal. For developer resources, sample SDKs, and code examples, consult Onfleet’s official API documentation at https://docs.onfleet.com/.

The API is commonly used to integrate Onfleet with: POS and e-commerce platforms (automatic task creation at checkout), order management systems (synchronizing order status), and CRM or customer communication systems (pushing delivery updates). For high-volume integrations, Onfleet’s Enterprise contracts include dedicated support for onboarding and custom integration development.

10 Onfleet alternatives

Below are alternatives that target last-mile delivery, route optimization, and driver management. Each is suited to different scales and operational needs.

• Bringg — enterprise-focused delivery orchestration with marketplace capabilities and customer experience features
• Routific — route optimization and driver tracking with a focus on SMBs and quick deployments
• Circuit — route planning and driver navigation with simple mobile apps geared to small fleets
• DispatchTrack — delivery execution platform offering routing, proof-of-delivery, and customer communication for enterprises
• Samsara — fleet telematics and routing bundled with hardware for vehicle tracking and IoT data
• Route4Me — route optimization and planning with API access and various shipping workflows
• FarEye — enterprise delivery management and orchestration platform with advanced SLA and marketplace features
• OnRoad — local delivery operations platform focused on driver apps and last-mile visibility
• OptimoRoute — route planning and scheduling with dynamic re-optimization for mid-size fleets
• Bring Logistics — logistics orchestration focused on large shippers and multi-modal distribution

Paid alternatives to Onfleet

• Bringg: Enterprise-grade orchestration focused on large retail and logistics customers; strong marketplace and customer experience capabilities with enterprise contracts and professional services.
• Samsara: Combines telematics hardware with routing and driver workflow software; well-suited for fleets that require vehicle diagnostics, cameras, and regulatory compliance features.
• DispatchTrack: Focuses on last-mile execution with heavy emphasis on proof-of-delivery, customer notifications, and enterprise integrations for retailers and manufacturers.
• Route4Me: Offers scalable route optimization with API access and per-route pricing models for rapidly growing fleets.
• FarEye: Provides advanced SLA orchestration, multi-party marketplaces, and enterprise-grade control for large logistics customers.
• Circuit: Offers paid tiers for routing with simple driver apps intended for smaller commercial fleets that need fast deployment.

Open source alternatives to Onfleet

• OpenRouteService: An open routing and geocoding toolkit powered by OpenStreetMap; suitable for teams that want to run routing services in-house with customization.
• GraphHopper: A routing engine that supports vehicle routing and custom optimization when integrated into a developer-built dispatch stack.
• OSRM (Open Source Routing Machine): High-performance routing server useful for teams building their own routing and dispatch solutions; requires significant engineering to assemble a full delivery platform.
• Valhalla: Provides routing and isochrone services with support for multi-modal routing and offline deployments for specialized implementations.

Open-source routing engines require additional components for driver apps, proof-of-delivery capture, and dispatching UI; they are a fit when you need full control over the stack and have engineering resources to build the surrounding operational tooling.

Frequently asked questions about Onfleet

What is Onfleet used for?

Onfleet is used for last-mile delivery management and dispatch. Companies use it to create, schedule, and track local deliveries, optimize multi-stop routes, capture proof of delivery, and provide customers with ETAs and live tracking. The platform supports both manual dispatch workflows for complex orders and automated workflows for high-volume operations.

Does Onfleet have an API?

Yes, Onfleet provides a RESTful API and webhooks. The API supports task creation, worker management, location updates, and retrieval of proof-of-delivery assets. Developers can integrate order systems, POS platforms, and CRM tools using the documented endpoints in Onfleet’s developer portal at https://docs.onfleet.com/.

How much does Onfleet cost per month?

Onfleet starts at approximately $149/month for small pilots or Starter plans, with Professional tiers around $349/month and Enterprise pricing available on request. Actual monthly costs depend on driver counts, shipment volume, and add-on services such as premium support or SMS usage; contact Onfleet at https://onfleet.com/pricing for an accurate quote.

Is there a free version of Onfleet?

No, Onfleet does not offer a permanent free plan for production use. Onfleet provides free trials or evaluation accounts for pilots, but sustained production use requires a paid subscription that matches your fleet size and shipment volumes.

Can Onfleet optimize routes automatically?

Yes, Onfleet includes route optimization capabilities. The platform can automatically generate efficient routes considering stop order, time windows, and driver availability; dispatchers can run optimizations for daily runs or when adding batches of orders. For extremely complex VRP constraints, some customers supplement Onfleet with specialized optimization tooling.

Does Onfleet provide real-time driver tracking?

Yes, Onfleet provides real-time driver location and status updates. Drivers use the Onfleet mobile app to transmit location, start and completion events, and proof-of-delivery details. Dispatchers see live locations on the dashboard and can intervene with reassignments or message drivers as needed.

Is Onfleet secure for enterprise use?

Yes, Onfleet is used in enterprise environments and offers administrative controls and support. Enterprise customers can expect features such as role-based access, SSO integrations, and contractual security provisions. For specific compliance certifications and data residency questions, consult Onfleet’s security documentation or speak with their enterprise sales team.

Can Onfleet integrate with e-commerce and POS systems?

Yes, Onfleet integrates with common e-commerce and POS systems through APIs and pre-built connectors. Orders can be pushed into Onfleet automatically from checkout systems, marketplaces, or point-of-sale platforms, enabling near-real-time task creation and reduced manual entry. For custom integrations, developers can use Onfleet’s REST API and webhooks.

How does proof-of-delivery work in Onfleet?

Onfleet captures proof-of-delivery via photo, signature, and notes. Drivers can take photos, collect signatures on the mobile app, scan barcodes, and add delivery notes that are attached to completed task records. These artifacts are available through the dashboard and the API for reconciliation and dispute resolution.

What support and onboarding does Onfleet provide?

Onfleet offers onboarding and support that scale with plan level. Starter customers can expect basic onboarding documentation and support, while Professional and Enterprise customers receive guided onboarding, dedicated support channels, and optional professional services for integration and operational design. For detailed service levels, review Onfleet’s enterprise options at https://onfleet.com/pricing.

onfleet careers

Onfleet hires for product, engineering, operations, and customer success roles focused on delivery technology and logistics workflows. Positions typically emphasize software engineering, mapping and routing expertise, product management for logistics features, and customer-facing roles that assist with onboarding and integrations. To view current openings and recruiting details, check Onfleet’s company or careers pages linked from their main site at https://onfleet.com.

onfleet affiliate

Onfleet does not broadly publish a public affiliate program; partnerships are usually established through reseller, integration, or strategic partner agreements with reseller discounts and co-marketing arrangements for enterprise customers. If you are interested in becoming a reseller or integration partner, contact Onfleet through their partnerships page or business contact form on https://onfleet.com to discuss partner programs.

Where to find onfleet reviews

User reviews for Onfleet can be found on software review sites and logistics technology publications. Look for customer feedback on platforms such as G2, Capterra, and TrustRadius for verification of performance, support responsiveness, and ROI. For real-world deployment stories and case studies, review Onfleet’s published case studies and customer testimonials on their website and industry blogs linked from https://onfleet.com.