Shiphero

What is Warehouse Management System | ShipHero

Warehouse Management System | ShipHero is a cloud-native warehouse management system tailored to DTC brands and 3PL providers running their own warehouse and shipping operations. The product is positioned for eCommerce-first operations that require tight integration between online storefronts, inventory records, and shipping carriers. ShipHero provides order ingestion from multiple sales channels, inventory tracking across locations, guided picking and packing workflows, and label generation with multi-carrier rate shopping.

ShipHero is sold both as standalone software for companies operating their own warehouses and as a combined software + warehousing service for merchants who want outsourced fulfillment. The system emphasizes real-time operational visibility, standard warehouse controls (cycle counts, receiving, replenishment), and eCommerce-specific features like batch picking, pack-to-light, and native integrations with platforms such as Shopify and Amazon. For more on how ShipHero describes its WMS capabilities, see the ShipHero product overview and WMS materials on ShipHero's site.

The platform is used by warehouses that handle high SKU counts, frequent replenishment cycles, and peak seasonal volume. Its feature set focuses on reducing manual errors (barcode scanning, guided workflows), shortening order-to-ship time (optimized pick routes, batching), and reducing per-package costs (rate shopping and consolidated shipping). The system also includes reporting and operational dashboards for measuring picker/packer efficiency and cost per package.

Warehouse Management System | ShipHero features

What does Warehouse Management System | ShipHero do?

Warehouse Management System | ShipHero performs the core warehouse functions required by modern eCommerce operations: receiving, putaway, inventory tracking, replenishment, order picking, packing, and shipping. It routes work to mobile devices, enforces barcode validation, and aggregates orders into batches that improve throughput. The WMS also supports multi-warehouse inventory visibility and transfer management for businesses operating more than one fulfillment location.

Key operational modules include mobile pick & pack applications for iOS devices, AI-driven pick routing to reduce walking time and pick errors, and a pack-to-light option that guides packers at packing stations using LEDs. The system supports multi-carrier label creation and real-time rate shopping so packers and shippers can select the lowest-cost carrier and service for each order in real time. ShipHero also provides order and inventory reporting—covering COGS, replenishment needs, and picker efficiency metrics.

ShipHero integrates with common eCommerce platforms, shipping carriers, and ERP / accounting systems to keep data synchronized between sales and fulfillment. The platform's integration catalog covers storefronts (for example, ShipHero Shopify integration), major carriers (FedEx, UPS, USPS, DHL Commerce), and ERPs like Oracle NetSuite. The extensible integration layer and API support allow developers and 3PLs to connect custom systems, automated sortation, or robotics.

Operational and workflow features at a glance:

• Mobile Pick & Pack: Guided mobile picking with barcode scanning on iOS devices to reduce errors and speed picking.
• AI Picking & Smart Routing: Dynamic routing and batching to reduce walking distance and increase picker productivity.
• Pack-to-Light: Pack station LEDs that direct packers to the correct items and quantities to increase packing throughput.
• Rate Shopping & Multi-carrier Support: Real-time carrier rate comparison and label generation across multiple carriers.
• Inventory Controls: Cycle counts, lot and serial tracking, multi-location stock visibility, and replenishment alerts.
• Reporting & Dashboards: Operational reporting for cost-per-package, picker/packer efficiency, and shipment analytics.
• Integrations & APIs: Native connectors to Shopify, Amazon, BigCommerce, NetSuite, and shipping partners plus documented APIs for custom integrations.

For technical specifications and a full feature list, consult ShipHero’s WMS page and developer resources on ShipHero’s site.

Warehouse Management System | ShipHero pricing

Warehouse Management System | ShipHero offers flexible pricing tailored to different business needs, from single-site DTC operations to multi-client 3PL environments. Their pricing structure typically includes monthly subscription fees for software, optional per-order fulfillment fees for combined fulfillment services, and implementation or onboarding fees for complex deployments. Annual billing options and multi-site discounts are commonly offered for larger accounts.

ShipHero often structures commercial proposals by scope: pure software-only WMS subscriptions, software + 3PL-integration packages, or enterprise deployments with custom SLA, security, and integration work. Pricing varies with transaction volume, number of warehouse locations, required hardware, and degree of customization (for example, advanced robotics or pack-to-light installations can add project costs).

Common commercial components you can expect in ShipHero proposals:

• Software subscription: recurring monthly fee for the WMS license and cloud services
• Per-order or per-scan fees: variable fees tied to order volume or transaction counts for high-volume tiers
• Implementation & onboarding: one-time project fees for configuration, data migration, and training
• Optional hardware or integrations: costs for scanning devices, pack-to-light hardware, or third-party robotics integration

Visit their official pricing page for the most current information.

How much is Warehouse Management System | ShipHero per month

Warehouse Management System | ShipHero offers flexible pricing tailored to businesses of different sizes and transaction volumes, typically quoted as a monthly subscription for software-only customers or as a blended monthly fee for software + fulfillment. Exact monthly fees depend on the number of users, warehouse locations, transaction volume, and whether you choose add-on modules such as pack-to-light or advanced analytics. For precise monthly quotes, contact ShipHero sales or request a custom quote via ShipHero's pricing and contact pages.

How much is Warehouse Management System | ShipHero per year

Warehouse Management System | ShipHero offers flexible annual billing that often includes discounts for yearly commitments compared with month-to-month billing. Annual costs will vary by deployment size and selected services; enterprise customers frequently negotiate volume discounts or fixed-price contracts that include service-level commitments. For current annual pricing options and potential savings on yearly plans, see ShipHero’s pricing resources and contact their sales team.

How much is Warehouse Management System | ShipHero in general

Warehouse Management System | ShipHero pricing ranges widely depending on deployment size and service choices. Small DTC sellers paying for software-only licenses may see modest monthly subscriptions, whereas large 3PLs or enterprise customers typically receive tiered enterprise quotes that include setup, integrations, and hardware. The total cost of ownership should include subscription fees, per-order costs (if applicable), hardware, and implementation. Visit their official pricing page for the most current information.

What is Warehouse Management System | ShipHero used for

Warehouse Management System | ShipHero is used to manage end-to-end warehouse operations for eCommerce and distribution. Organizations use it to consolidate orders from multiple online channels, enforce inventory accuracy, coordinate warehouse labor, and generate shipping labels and documentation. The WMS supports common fulfillment models including single-item shipments, multi-item orders, kitting, returns processing, and subscription box fulfillment.

For 3PL operators, ShipHero provides tenant and client management capabilities that let a single WMS instance host multiple clients with separate order flows, billing, and SLAs. For DTC brands, the system provides storefront integrations and shipment tracking that align order-to-ship times and reduce customer service inquiries. In both cases, managers use the operational dashboards to monitor throughput, hit SLAs, and identify bottlenecks during peak events.

ShipHero is also used for workforce planning and productivity measurement: pick-and-pack assignments can be batched, routes optimized by AI, and pack-to-light options used to shift packing tasks from experienced staff to entry-level packers with less training time. Its reporting suite provides data for cycle counts, inventory valuation, COGS reconciliation, and cost-per-package analysis—useful for finance and supply chain teams alike.

Pros and cons of Warehouse Management System | ShipHero

Pros:

• High eCommerce focus: Designed for DTC brands and 3PLs with native storefront and marketplace integrations. This reduces integration complexity compared with general-purpose WMS systems.
• Guided mobile workflows: Barcode scanning, optimized pick routes, and AI batching increase accuracy and throughput while reducing training time for seasonal hires.
• Carrier rate shopping: Built-in multi-carrier label generation and real-time rate shopping allow warehouses to choose cost-effective shipping options at pack time.
• Operational visibility: Dashboards and reports provide visibility into picker/packer efficiency, replenishment needs, and cost-per-package metrics.

Cons:

• Pricing variability: Because ShipHero supports both software-only and software + fulfillment models, comparing pricing across vendors can be complex and often requires custom quotes.
• Customization needs for complex warehouses: Highly automated or robotics-heavy warehouses may need additional integration work or middleware to fully integrate ShipHero with existing automation hardware.
• Learning curve for large migrations: Moving multi-location or legacy WMS data into ShipHero can require dedicated migration planning and professional services.

When evaluating ShipHero, compare total cost of ownership (software subscription, per-order fees, onboarding, hardware) and match feature sets (lot/serial tracking, returns automation, multi-client support) to your operational needs.

Warehouse Management System | ShipHero free trial

ShipHero commonly offers product demonstrations and guided evaluations rather than an open, self-serve free tier for enterprise WMS functionality. Prospective customers can request a demo or pilot to see the WMS in action and validate fit against operational workflows. Demos typically include a walkthrough of receiving, picking, packing, and rate shopping capabilities as well as a discussion of integration requirements.

A pilot or short-term proof-of-concept (POC) is sometimes available for larger accounts or 3PLs evaluating multi-client capabilities, which allows testing real order flows and integration behavior before committing to full deployment. Pilots will generally be scoped (volume, SKUs, integrations) and may carry temporary fees depending on the level of support required.

To start an evaluation, contact ShipHero through their demonstration request channels or engage with a sales representative to discuss pilot scope and timelines. See ShipHero’s contact and demo information for next steps.

Is Warehouse Management System | ShipHero free

No, Warehouse Management System | ShipHero does not offer a permanent free plan. The platform is positioned for commercial fulfillment operations and is licensed accordingly, although ShipHero provides demos and scoped pilots for evaluation. For precise trial availability and any limited-time offers, request a demo or contact their sales team through ShipHero’s contact resources.

Warehouse Management System | ShipHero API

ShipHero exposes APIs to integrate order ingestion, inventory updates, fulfillment actions, and shipment creation into external systems. The API layer typically supports RESTful endpoints for pushing orders into ShipHero, pulling inventory and order status, creating shipments, and subscribing to webhooks for event notifications (for example, order shipped or inventory changed). This lets eCommerce platforms, marketplaces, and custom ERPs synchronize in near real time.

Common API use cases include connecting a proprietary storefront or POS system to ShipHero, automating returns and RMA workflows, integrating with an ERP for financial posting of shipping and COGS, and linking custom robotics or sortation systems to trigger pick tasks. Developers should consult ShipHero API documentation for authentication methods, rate limits, available endpoints, and sample SDKs.

For developer details and endpoint reference, review ShipHero’s API resources and developer documentation at ShipHero’s developer center.

10 Warehouse Management System | ShipHero alternatives

Paid alternatives to Warehouse Management System | ShipHero

• ShipBob: Fulfillment network and software for DTC brands with multi-node fulfillment and 3PL services. Good for brands that want a combined software + fulfillment partner.
• ShipStation: Order and shipping management focused on label creation and carrier integrations; often used by smaller merchants who need multi-carrier shipping tools.
• NetSuite WMS: Part of Oracle NetSuite’s ERP suite offering deep inventory and financial integration for enterprises needing unified ERP+WMS functionality.
• Routific (now Revl): Route planning and dispatching combined with fulfillment workflow tools for last-mile focused operations.
• Softeon: Enterprise WMS with advanced supply chain and automation capabilities suited for large distribution centers and 3PLs.
• Radial (an eBay company): End-to-end eCommerce operations and WMS for high-volume retailers and omnichannel sellers.

Open source alternatives to Warehouse Management System | ShipHero

• Odoo: Modular open-source ERP with a Warehouse app that supports receiving, transfers, pick & pack, and basic routing, suitable for small-to-medium operations that want full control over customizations.
• ERPNext: Open-source ERP that includes inventory and warehouse management features and a developer-friendly framework for integration and customization.
• OpenBoxes: Open-source inventory and supply chain management system used primarily by healthcare and distribution organizations; supports stock management and basic picking workflows.
• OpenWMS (OpenMAINT / OpenWMS.org): Community-maintained open-source WMS projects that provide basic warehouse functions and can be extended for specific workflows.

Frequently asked questions about Warehouse Management System | ShipHero

What is Warehouse Management System | ShipHero used for?

Warehouse Management System | ShipHero is used for managing eCommerce warehouse operations. It handles receiving, putaway, inventory tracking, picking, packing, and shipping, and aggregates orders from online channels into guided fulfillment workflows. It is commonly used by DTC brands and 3PLs that need integrated storefronts, carrier rate shopping, and operational reporting.

How does Warehouse Management System | ShipHero integrate with ecommerce platforms?

Warehouse Management System | ShipHero integrates natively with major ecommerce platforms. ShipHero provides direct connectors for platforms such as Shopify and Amazon so orders, SKUs, and customer data flow into the WMS; for custom platforms, ShipHero exposes APIs to synchronize orders and inventory. Integration reduces manual order entry and keeps fulfillment synchronized with storefront inventory.

Does Warehouse Management System | ShipHero support multi-warehouse inventory?

Yes, Warehouse Management System | ShipHero supports multi-warehouse inventory and transfers. The system tracks stock across locations, manages transfers between facilities, and consolidates reporting for multi-site operations. This capability is important for brands and 3PLs operating regional nodes or split inventory across fulfillment centers.

Can Warehouse Management System | ShipHero handle returns and RMA processing?

Yes, Warehouse Management System | ShipHero includes returns and RMA workflows. The platform supports receipt of returned goods, inspection workflows, restocking or disposition decisions, and linkage back to the original order for refunds or exchanges. Returns handling can be configured to match business or client-specific rules.

Is Warehouse Management System | ShipHero suitable for 3PL providers?

Yes, Warehouse Management System | ShipHero is designed with 3PL features. It supports multi-tenant client management, separate billing rules per client, per-client SLAs, and reporting that 3PLs use to invoice and monitor performance. 3PLs can use ShipHero as a single WMS instance to manage multiple clients while preserving data separation.

Why would a DTC brand choose Warehouse Management System | ShipHero over a general WMS?

DTC brands often choose ShipHero for its ecommerce-focused integrations and operational workflows. ShipHero includes direct storefront connectors, pack-to-light and pick optimization for small-order fulfillment, and shipping rate shopping tailored to parcel carriers—features that align closely with online retail needs. General-purpose WMS platforms may emphasize pallet-level and manufacturing workflows rather than high-SKU small-order eCommerce picking.

When should a company consider migrating to Warehouse Management System | ShipHero?

Companies typically consider migrating when order volume, error rates, or channel complexity exceed manual or spreadsheet-based processes. Common triggers include rising shipping errors, frequent stockouts due to poor visibility, seasonal peaks that overwhelm current workflows, or plans to expand to multiple marketplaces. A migration should be planned with data cleansing, pilot testing, and clear KPIs for measuring improvement.

Where can I find integration documentation for Warehouse Management System | ShipHero?

ShipHero provides developer documentation and API references for integrations. Developers can consult ShipHero’s API and integration resources for authentication, endpoint details, and webhook support to synchronize orders, inventory, and shipment status. See ShipHero’s developer pages and API docs for technical details and examples.

How much does Warehouse Management System | ShipHero cost per user or per month?

Warehouse Management System | ShipHero offers flexible pricing plans and custom quotes depending on deployment. Costs vary by number of warehouse locations, transaction volume, optional modules (pack-to-light, advanced reporting), and whether you choose software-only or software + fulfillment services. For specific per-user or monthly pricing, review ShipHero’s commercial options and request a quote on ShipHero’s pricing pages.

Does Warehouse Management System | ShipHero offer a free trial or demo?

ShipHero generally offers demos and scoped pilots rather than a permanent free tier. Prospective customers can request a live demo to evaluate WMS workflows; larger organizations may negotiate a pilot to validate the solution with real orders. Contact ShipHero sales to arrange a demo or pilot and to learn about any trial terms.

Warehouse Management System | ShipHero careers

ShipHero publishes career opportunities for technical, operations, sales, and fulfillment roles. Their careers pages typically list open positions, the company’s hiring process, and information about culture and benefits. Job seekers interested in WMS product development, integrations, or on-site fulfillment roles should review ShipHero’s career listings and apply through the company’s hiring portal.

For operational hires, ShipHero and its fulfillment clients look for warehouse experience, familiarity with barcode-driven workflows, and experience using mobile picking technologies. Technical roles often require experience in SaaS product development, APIs, and integrations with eCommerce platforms. Larger projects and enterprise deployments may also create opportunities for project managers and implementation consultants.

Warehouse Management System | ShipHero affiliate

ShipHero partners with eCommerce agencies, systems integrators, and fulfillment consultants who refer clients to their WMS and fulfillment services. Affiliate or referral arrangements, when available, are typically managed through a partner program that defines referral fees, lead handling, and co-marketing opportunities. Agencies that resell ShipHero or implement integrations may be able to access partner resources, technical training, and sales support.

If you are an agency or consultant interested in partnership, reach out through ShipHero’s partner or contact pages to request program details and eligibility requirements.

Where to find Warehouse Management System | ShipHero reviews

Independent customer reviews and case studies are available across multiple channels. Platform review sites, eCommerce community forums, and logistics technology blogs publish user feedback about ShipHero’s implementation experience, operational results, and support responsiveness. In addition to third-party sites, ShipHero publishes customer case studies and video content that explain how specific customers use the WMS.

When researching reviews, compare feedback on implementation time, data migration experience, support responsiveness, and real-world operational metrics like shipping accuracy and throughput. Third-party review platforms and industry analyst reports can provide balanced context alongside vendor-provided customer stories.