Best Inventory Management Software and Tools

Cloud-based suite of clinical, financial, population health, and infrastructure solutions for healthcare providers, payers, public health agencies, and life sciences organizations. Suitable for organizations that need EHR-capable clinical applications, revenue cycle and ERP integration, data interoperability, and embedded AI on enterprise-grade cloud infrastructure.

Enterprise-grade electronic health record (EHR) and health information system for hospitals, ambulatory clinics, and integrated health systems. Epic provides clinical charting, revenue cycle management, patient engagement, interoperability tools, analytics, and a developer marketplace for third-party apps. Ideal for large hospitals, academic medical centers, and multi-site health networks that need a tightly integrated, centrally managed clinical and administrative system.

Cloud-based EHR, practice management, medical billing, patient engagement, and services platform for ambulatory practices, specialty clinics, and healthcare organizations looking to operate on a connected provider network.

Electronic health record (EHR) and billing services platform for independent medical practices and small health centers. Practice Fusion EHR provides cloud-based charting, e-prescribing, patient engagement, and integrated billing services, with onboarding support and scalability for growing practices.

Cloud-based EHR and practice management software designed for therapists, counselors, speech and occupational therapists, psychiatrists, and other health & wellness professionals. SimplePractice combines scheduling, documentation, billing, telehealth, and client portals into a single platform to manage clinical workflows and business tasks for solo practitioners and small practices.

Teletherapy and telepsychiatry platform connecting users with licensed therapists and psychiatric providers for messaging, live video sessions, and medication management. Designed for individuals, employers, and insurers seeking remote mental health care.

On-demand online therapy service that connects individuals with licensed, board‑accredited therapists for text, chat, phone, and video counseling. Designed for adults seeking flexible, remote mental health support for issues like anxiety, depression, relationships, grief and stress.

Telehealth service that connects patients in the U.S. to board-certified doctors, licensed therapists, psychiatrists, and dermatologists by phone or video for urgent care, primary care, mental health, and dermatology; suitable for individuals, employer groups, and insured members who need convenient non-emergency care.

Telehealth and telemedicine platform that connects patients, employers, health plans and health systems with clinicians for on-demand visits, scheduled primary and specialty care, mental health services, chronic condition programs and provider-to-provider telehealth. Designed for individuals and large organizations seeking virtual care at scale, including employer health benefits and hospital partnerships.

Amwell is a telehealth platform that connects patients, clinicians, and health systems through live video visits, integrated virtual care workflows, and EHR interoperability. It serves consumers seeking on-demand or scheduled care, health systems and hospitals implementing virtual care programs, payers building telehealth benefits, and employers deploying telehealth for employees.

Telehealth and video collaboration platform for healthcare providers, clinics, and remote teams that offers HIPAA-capable video visits, patient scheduling, secure messaging, and integrations with EHRs and APIs for custom workflows.

Browser-based telemedicine platform for clinicians and clinics that delivers secure, no-download video visits, patient room workflows, and compliance features. Designed for individual providers, group practices, and enterprise organizations that need HIPAA/GDPR-level security and simple patient access.

Browser- and mobile-ready video conferencing software for individuals, teams, and developers. Jitsi is an open-source suite that supports self-hosting, embeds in web and mobile apps, and can be consumed as a managed service (JaaS) for organizations that prefer hosted infrastructure.

Browser-based IRC client for communities and operators who want a modern, embeddable IRC front end. KiwiIRC is suited for website owners, open-source communities, and operators running IRC networks who need a web widget, standalone web client, or self-hosted IRC gateway.

Mattermost is an open, self-hostable collaboration platform built for teams that require strict data control, high resilience, and integrations with DevSecOps and operational tooling. It targets government, defense, critical infrastructure, security operations, and regulated enterprises that need secure messaging, playbooks, and integrations across on-premises, air-gapped, and private cloud deployments.

Zulip is a team chat platform that organizes conversations by topic threads (streams and topics) to help distributed and asynchronous teams stay focused. It is available as an open source self-hosted server and as a managed cloud service, supporting integrations, APIs, and long-lived threaded discussions for engineering, research, education, and business teams.

Customer engagement platform for support teams that want omnichannel conversations, a self-hosted option, and built-in AI assistance. Suited for small to large teams that need chat, email, social messaging, and a help center in one place.

Open source live support chat for websites and apps, designed for organizations that require self-hosting and strong integration options. Live helper chat provides live messaging, chatbot workflows, voice and video calls, screensharing, and multi-channel integrations (Telegram, Twilio/WhatsApp, Facebook Messenger and REST API). It is suitable for IT, healthcare, finance, education and any team that needs on-premises control or custom integrations.

CometChat provides SDKs, APIs and prebuilt UI kits to add real-time messaging, voice and video calling, moderation, notifications and AI agents into web and mobile apps. It is aimed at product teams, developers, and engineering organizations that need a scalable, secure communication backend without building infrastructure from scratch.

Real-time messaging and pub/sub APIs for developers building collaboration, chat, notifications and live-updates into web and mobile apps. Designed for engineering and product teams that need scalable WebSocket-based channels, presence information, and event delivery without building a custom realtime backend.

Chat | Twilio provides an API-first conversational chat capability (powered by MessagingX and the Conversations API) for adding in-app and web chat, plus cross-channel messaging (SMS, MMS, WhatsApp, Facebook Messenger). It’s intended for product teams, customer support, e-commerce operations, and developers who need a programmable, scalable chat layer integrated with Twilio’s messaging platform.

Stream provides cloud-hosted APIs and SDKs for real-time activity feeds and in-app chat. It is designed for product teams, mobile and web developers, and companies that need scalable, low-latency feeds and messaging without building an entire backend from scratch.

PubNub provides a globally distributed publish/subscribe network, SDKs, and real-time APIs to build, manage, and optimize messaging-driven applications at massive scale. It’s aimed at developers, product teams, and enterprises building chat, presence, multiplayer, IoT, and live data experiences.

AI customer service platform that provides omnichannel, context-aware AI agents for enterprises. Sendbird AI is designed for support and sales teams that need conversational automation integrated with tools like Zendesk and Salesforce, with enterprise-grade security, auditing, and professional services.

Conversational marketing and chatbot automation platform for creators, marketers, and small-to-medium businesses that use Instagram, WhatsApp, TikTok, Messenger and other messaging channels to capture leads, answer FAQs, and run commerce flows.

AI-driven chatbot platform for eCommerce and customer messaging across WhatsApp, Instagram, Facebook Messenger, and websites. Targeted at marketers, online retailers, and support teams that need automated lead generation, conversational sales, post-purchase engagement, and integration with commerce and CRM systems.

Conversational AI platform for developers and enterprise teams to build text and voice assistants. Rasa provides an open-core engine, a no-code studio, and deployment options for self-hosted or managed environments designed for security, observability, and integration with existing systems.

Enterprise AI platform for building, deploying and governing generative AI across hybrid cloud environments. Designed for data scientists, ML engineers, IT leaders and business teams that need model development, data access, governance and deployment tools in one portfolio.

Platform for building, running, and operating production AI agents that orchestrate large language models, custom logic, tools and memory. Designed for developers, product teams, and enterprises that need predictable runtimes, observability, and multi-channel deployment options.

Customer service and field service software built on Salesforce Service Cloud for small businesses. Designed for small teams that need ticketing, self-service knowledge, AI-assisted routing and chatbots, scheduling and mobile field-worker tools, all integrated with Salesforce CRM.

Customer support platform that centralizes email, chat, and knowledge base management for support teams, designed for small to mid-market companies and startups seeking an easy-to-use help desk with reporting and automation.

Help Scout is a customer support platform that provides a shared inbox, help center (knowledge base), live chat/embeddable support widget, and in-app messaging for teams of all sizes. It is designed for support agents, customer success teams, and product teams that need to manage multi-channel customer conversations, route messages to the right people, and measure support performance.

AI Help Desk and customer support platform for support teams of growing businesses and enterprises. Kayako uses AI triage, automated answers, and continuous learning to reduce backlog, shorten response times, and improve CSAT while integrating with existing tools and workflows.

Unified communications platform for secure, real-time messaging, voice, video, apps, and AI—designed for organizations that require self-hosting, air-gapped deployment, and granular control over data. Suited for defense, government, critical infrastructure, emergency response, and large enterprises that need auditable, resilient communications.

Customer communication platform that combines live chat, chatbot automation, a searchable knowledge base, targeted popups and email marketing for small to mid-market support and sales teams. HelpCrunch is built for teams that need a single interface to manage real-time conversations, asynchronous email threads and self-service content across web and mobile channels.