Best Inventory Management Software and Tools

Gist provides an integrated customer messaging platform that combines live chat, email marketing, marketing automation, and a simple CRM for support and growth teams. It is aimed at small to mid-sized companies that need a unified inbox, targeted campaigns, and automation without stitching multiple point products together.

Multichannel messaging platform that combines live chat, chatbots, email and social inbox into a single workspace for customer support and sales teams. Designed for small businesses up to enterprise teams that need real-time website chat, automated bot flows, and a shared inbox for email and social channels.

Live chat and customer messaging platform for websites and web apps, aimed at businesses of all sizes that need a zero-cost chat widget, ticketing, knowledge base and optional paid agent services.

LiveChat® is real-time live chat and customer messaging software for ecommerce stores and B2B teams. It provides website chat widgets, AI-assisted chatbots and agent copilot features, omnichannel message routing, analytics, and integrations to connect chat data with CRMs and commerce platforms.

Онлайн-платформа для живого чата, омниканальной поддержки и встроенных CRM-возможностей, предназначенная для интернет-магазинов, служб поддержки и отделов продаж.

AI-powered omnichannel customer service platform for support, sales, and education teams. Comm100 unifies chat, email, voice, social and messaging channels into a single agent console, adds AI agents and agent-assist features, and provides reporting and security controls for regulated industries.

Live chat and chatbot software for sales, marketing, and customer support teams that adds accessible, AI-enhanced messaging to websites. Olark is aimed at small-to-medium businesses, nonprofits, and higher-education sites that need real-time chat, automation, and integration with existing tools.

Live chat and customer support software for websites, designed for small to mid-size businesses and support teams. Provide Support delivers a website-embed chat widget plus desktop, mobile and web agent apps, chat transcripts and reporting, proactive invitations, and multilingual support suitable for international sites.

Omnichannel customer messaging platform that combines AI agents, shared inbox and automation for sales and support teams. Designed for businesses that need a central place to manage web chat, WhatsApp campaigns, and conversational workflows while maintaining GDPR and enterprise security controls.

Crisp is an AI-enhanced omnichannel customer messaging platform for support, sales, and marketing teams. It centralizes conversations from web chat, email, WhatsApp, Messenger and other channels into a shared inbox, adds knowledge base and CRM features, and provides AI agents, automations, and analytics to reduce manual work and speed responses.

Customer support platform for small and mid-size businesses that combines the Lyro AI agent, live chat, and help desk to handle multichannel customer conversations, automate repetitive tasks, and provide analytics for support and sales teams.

Customer engagement and live chat platform for marketing, sales, and support teams that captures visitor behavior, qualifies leads, runs chatbots, and integrates with CRMs and analytics tools.

AI-enhanced CRM and customer platform for marketing, sales, customer service, and content teams. HubSpot is built for businesses that need a single system to manage lead generation, sales pipelines, customer support, and content publishing, from small teams to large enterprises.

Conversational customer support platform for businesses of all sizes. Intercom provides tools for live chat, automated messaging, knowledge base management, and customer routing, aimed at support teams, product teams, and revenue operations that need real‑time customer engagement across web and mobile channels.

Conversational marketing and sales platform for B2B revenue teams. Drift provides chat, meeting scheduling, routing, and AI-assisted conversational experiences to convert website visitors into qualified leads and accelerate sales cycles for revenue operations, sales, and customer success teams.

Live chat software for websites that lets small and mid-size businesses add a customizable chat widget, respond from desktop or mobile apps, and use canned responses, routing, and analytics to convert visitors into customers. Suited for sales, support, and marketing teams that need an easy-to-install chat solution with a free trial.

LivePerson provides an enterprise conversational AI platform that connects messaging, voice, and backend systems to automate customer interactions, augment agents, and measure business outcomes. It is designed for customer experience, contact center, e-commerce, and support teams that need scalable, secure AI-driven conversations across channels.

Freshchat is an AI-powered omnichannel customer messaging platform from Freshworks that combines live chat, chatbot automation, and a unified agent workspace. It targets support and customer-success teams that need real-time conversational support across web, mobile and messaging channels and teams that want to scale with bots while keeping agent context and ticketing workflows available.

Cloud-based customer service and engagement platform for support teams, help desks, and enterprises. Designed for teams that need ticketing, knowledge base, chat and messaging, reporting, and integrations to manage customer conversations across email, web, chat, phone, and social channels.

A cloud-based customer service platform for enterprise support teams that combines generative AI (Copilot), conversational bots, omnichannel routing, and analytics to manage cases, self-service, and contact center operations. Designed for support managers, contact center leaders, and IT teams that need integrated CRM, automation and extensibility across channels.

Customer relationship management and customer experience platform for enterprises combining CRM, commerce, marketing, sales, and service capabilities. Designed for large organizations and global deployments, SAP Customer Experience (SAP CX) provides modules for commerce, marketing, sales, service, and customer data to support end-to-end customer journeys.

Customer service and field service platform that combines AI-powered digital self-service, agent workspaces, and field dispatching for enterprises across industries.

Customer service platform for contact centers and support teams that combines case management, AI-assisted agent workflows (Agentforce), knowledge management, omni-channel routing, and incident response on the Salesforce CRM platform.