Fieldedge

What is fieldedge

FieldEdge is a field service management (FSM) platform built for trade contractors — HVAC, plumbing, electrical and other home- or commercial-service businesses. It centralizes job scheduling and dispatch, provides mobile apps for technicians, and integrates service histories, inventory, and invoicing with accounting systems. Organizations use FieldEdge to reduce office workload, shorten invoice cycles, and give technicians the job-level data they need while onsite.

FieldEdge is delivered as a cloud-hosted application with a browser-based office console for dispatchers and a native mobile app for technicians. The platform emphasizes operational workflows common to field service companies: appointment booking, route and technician scheduling, estimate-to-invoice progression, parts tracking, and customer communications. Integration with accounting systems, notably QuickBooks, is a core capability to simplify financial reconciliation.

Typical FieldEdge customers are service contractors with distributed teams working on time-based or appointment-based jobs. The platform is positioned to replace manual scheduling, spreadsheets, and disconnected point solutions by providing a single source of record for customer interactions, job notes, warranties, and technician timesheets.

Fieldedge features

FieldEdge bundles a set of features focused on the end-to-end field service lifecycle. Key modules and capabilities include:

• Scheduling and dispatch: drag-and-drop appointment boards, route optimization suggestions, real-time technician availability, and job assignment controls.
• Mobile technician app: access to customer history, job details, signed estimates, photo attachments, and on-site invoicing from smartphones and tablets.
• Invoicing and payments: generate invoices from completed jobs, accept credit card and mobile payments in the field, and sync sales to accounting.
• Customer management (CRM): service history, contact records, recurring service plans, warranty tracking, and automated appointment reminders.
• Inventory and parts tracking: maintain parts lists, update stock levels per technician or warehouse, and include parts on estimates and invoices.
• Reporting and business analytics: job profitability, technician performance, revenue by service type, and aging receivables reports.
• Integrations: built-in accounting integration (QuickBooks Desktop and Online), payment processors, and common third-party tools for analytics and communications.

FieldEdge also includes administrative controls for user roles, permissions, and basic security settings. For enterprise customers, the platform supports custom workflows, advanced reporting, and implementation assistance to map the software to existing business processes. Many deployments combine FieldEdge with external telephony, marketing automation, or payroll providers to close operational gaps.

What does fieldedge do?

FieldEdge streamlines the daily operational tasks of field service contractors by making scheduling, dispatch, and billing work from a single platform. Dispatchers use a visual scheduling board to assign technicians based on skills, location, and availability while the mobile app delivers the job pack to the technician with customer notes and job history.

On the administrative side, FieldEdge handles estimates-to-invoice workflows so office teams and technicians can create proposals, capture customer approval (signatures), and convert accepted estimates into invoices. Payment capture and QuickBooks synchronization reduce manual posting and reconciliation.

FieldEdge also supports inventory visibility and parts usage tracking so managers can monitor parts consumed on each job and control stock levels. Automated communications — appointment reminders, invoice emails, and follow-ups — reduce no-shows and accelerate payments. Together, these capabilities reduce paperwork, shorten billing cycles, and improve job completion visibility for owners and operations managers.

Fieldedge pricing

FieldEdge provides custom pricing via sales consultations rather than a single published price point. Pricing depends on the number of technicians, selected modules, and whether you require integrations, implementation services, or dedicated support. For specific rates and packaged offers, contact FieldEdge sales directly through their FieldEdge pricing and sales contact options.

Although FieldEdge does not publish a universal per-user rate, field service software in this market commonly falls into a few standard approaches: a per-technician monthly subscription, optional add-on modules billed separately, and one-time implementation or training fees. Typical market references put modular FSM solutions in the range of $100/month to $250/month per technician for cloud-hosted, full-featured offerings when purchased on a monthly-basis, with potential discounts for annual commitments or multi-technician agreements. These figures are industry benchmarks rather than FieldEdge-specific list prices.

When evaluating costs, buyers should account for license fees, mobile device and data costs, payment processing fees, integration or migration services, and training. Example line items to budget for include:

• Software subscription: recurring platform fees based on technicians or users
• Implementation and training: one-time setup, data migration, and onboarding
• Payment processing fees: transaction fees charged by payment gateway
• Mobile hardware or data: smartphones, tablets, and cellular data plans
• Integration costs: custom integration and middleware if you require non-standard systems

Check FieldEdge's pricing and product options for the latest explanation of plans, available add-ons, and enterprise arrangements.

How much is fieldedge per month

FieldEdge pricing is provided via custom quotes rather than a single published monthly tier. Monthly costs depend on the number of technicians, the modules selected (scheduling, mobile technician app, payments, parts/inventory), and implementation requirements. For budgeting, many contractors use an industry baseline of $100/month to $250/month per technician for comparable full-featured FSM platforms; contact FieldEdge sales to obtain a precise monthly rate that reflects your company size and feature needs.

How much is fieldedge per year

FieldEdge annual costs are based on the negotiated subscription and any annual licensing or support fees included in your quote. If you prefer annual billing, many vendors offer discounted total cost compared with monthly billing; typical market behavior is one to two months’ discount when billed annually. For an accurate annual figure, request a detailed quote and ask for an itemized annual contract that includes training and implementation fees.

How much is fieldedge in general

FieldEdge pricing ranges from custom quotes for small teams to enterprise-priced agreements for multi-office contractors. In general, total cost of ownership for field service software ranges from a few thousand dollars per year for a small, single-office operation up to tens of thousands per year for multi-location businesses with many technicians and custom integrations. Exact costs depend on technician count, chosen integrations (for example, QuickBooks sync or payment gateway), and professional services required for data migration and customization.

What is Fieldedge used for

FieldEdge is used to manage the core operational processes of field service businesses: scheduling, dispatch, technician enablement, customer management, and billing. Office users get a centralized scheduling board that shows job windows, travel times, and technician skills to assign the right resource to each job. Mobile technicians receive job details, can update status in real time, collect signatures, attach photos, and invoice customers on-site.

Operational benefits include reduced administrative time (fewer phone calls and manual data entry), improved first-time fix rates through better job preparation, faster invoicing and payment capture, and a searchable service history that improves warranty handling and repeat service conversations. Management uses built-in reports to measure technician productivity, revenue by service type, and parts cost per job.

FieldEdge is also used to enforce business rules like required safety checks, mandatory service notes, and follow-up tasks. Integration with accounting systems ensures revenue and invoicing data flow cleanly into bookkeeping, reducing reconciliation workload and improving financial visibility.

Pros and cons of Fieldedge

Pros:

• Clear alignment with trade contractor workflows: scheduling, dispatch, invoicing, and parts management are designed for service businesses.
• Strong QuickBooks integration that reduces manual posting and improves reconciliation between service revenue and accounting records.
• Mobile app functionality that supports on-site invoicing, signatures, and photo attachments to speed field-to-cash cycles.
• Centralized service history and CRM features that improve customer communications and long-term retention.

Cons:

• Pricing is provided by quote which can make initial budgeting less transparent compared with vendors that publish fixed per-user pricing.
• Companies with very specialized workflows may need custom integrations or configuration work, which increases time-to-value and one-time implementation costs.
• If your organization requires advanced enterprise-grade APIs or a broad marketplace of third-party apps, you should validate FieldEdge’s integration coverage against your specific stack.

FieldEdge is well-suited to trade contractors that need an integrated scheduling-to-invoice solution; organizations with highly customized ERP requirements or unusual back-office architectures may need additional integration work.

Fieldedge free trial

FieldEdge typically offers product demonstrations and a sales-led evaluation that can include trial access to the platform. The company emphasizes guided onboarding and offers demos with a sales engineer to walk through workflows specific to HVAC, plumbing, and electrical operations. For trial availability, most prospective customers will schedule a demo and then request trial credentials or sandbox access as part of the onboarding process.

A practical evaluation approach is to request a demo focused on your most common job types, ask for sandbox access with sample data, and run a two-week pilot with a small set of technicians to validate mobile workflows, schedule board usability, and QuickBooks sync behavior. Confirm the trial scope with FieldEdge so you can test parts, invoicing, and payment capture in a safe environment.

Is fieldedge free

No, FieldEdge is not offered as a free public tier. It is a commercial field service platform licensed by subscription, and pricing and trial options are provided through FieldEdge sales. For a hands-on evaluation, request a demo and inquire about pilot programs or proof-of-concept arrangements that include temporary access for a limited number of users.

Fieldedge API

FieldEdge provides API and integration capabilities designed to let customers connect the FSM platform to accounting systems, analytics tools, marketing platforms, and custom back-office systems. The exact scope and endpoints available via API are typically provided to customers and partners; common API use cases include syncing customers and invoices, pulling job and technician data for analytics, and automating status updates between systems.

Integration points commonly used with FieldEdge include:

• Accounting sync (QuickBooks Desktop and QuickBooks Online) to synchronize invoices, payments, and customer records
• Payment gateway integrations for credit card processing and mobile payments
• Data export capabilities for BI tools or custom dashboards

For developers and integrators, FieldEdge supports partner-level integrations and professional services to implement custom API connections. To review technical API documentation, request developer access or integration guides through FieldEdge’s support channels or partner program; see their integration overview and partner resources for starting points.

10 Fieldedge alternatives

Field service businesses evaluate a range of alternatives depending on company size, required features, and budget. Below are ten competitors and alternatives commonly compared with FieldEdge:

1. ServiceTitan — Enterprise-focused FSM with advanced reporting and marketing features aimed at larger HVAC and plumbing businesses.
2. Housecall Pro — Simpler, user-friendly FSM for small to medium contractors with online booking and payment features.
3. Jobber — Field service scheduling, quotes, and invoicing for small service businesses with a strong focus on SMB ease-of-use.
4. FieldAware — Cloud-native FSM with flexible dispatching and mobile tools for midsize to enterprise customers.
5. Service Fusion — All-in-one scheduling and invoicing platform positioned for growing field service businesses.
6. TheEdge — (Note: some brands share similar names; validate vendor identity during evaluation.)
7. Skedulo — Resource scheduling platform for complex workforce dispatching and optimization.
8. mHelpDesk — Job scheduling and invoicing with lightweight CRM features for small teams.
9. Dispatcher — Focused dispatching and routing tools for field service operations (vendor names vary by region).
10. Verizon Connect — Fleet and field service oriented solution with strong telematics and routing capabilities.

Paid alternatives to Fieldedge

• ServiceTitan — Designed for larger trade companies, ServiceTitan includes advanced reporting, marketing and call booking features. It is typically more expensive but has deep vertical features for HVAC and plumbing.
• Housecall Pro — Offers easy mobile invoicing, online booking, and payment processing for small and medium teams with straightforward pricing tiers.
• Jobber — Focuses on simplicity and value for small businesses, with scheduling, quoting and invoicing, and integrated payment capture.
• FieldAware — Targets mid-market and enterprise customers with flexible API access and configurability for large deployments.
• Service Fusion — An integrated FSM that balances affordability with advanced dispatching and billing tools.

Open source alternatives to Fieldedge

Open source field service management projects are less common than commercial offerings, but there are general-purpose open platforms that can be adapted:

• OpenMAINT — An open source computerized maintenance management system (CMMS) that can be adapted for some field service workflows.
• Snipe-IT — Primarily an open source asset management system that some teams extend for parts and inventory tracking within field operations.
• ERPNext — Open source ERP with modules for projects, sales, and stock that can be configured to meet basic field service requirements.

Open source alternatives typically require significant customization and technical resources to match the out-of-the-box scheduling, mobile, and accounting integrations provided by commercial FSM products like FieldEdge.

Frequently asked questions about Fieldedge

What is FieldEdge used for?

FieldEdge is used for scheduling, dispatch, mobile technician workflows, and invoicing for trade service contractors. It centralizes customer and job data, enables on-site invoicing and payments, and integrates with accounting systems so teams can manage the full service lifecycle from appointment booking to revenue recognition.

Does FieldEdge integrate with QuickBooks?

Yes, FieldEdge integrates with QuickBooks Desktop and QuickBooks Online. The integration synchronizes customer records, invoices, payments, and other financial transactions to reduce manual bookkeeping and simplify end-of-month reconciliation.

How much does FieldEdge cost per user per month?

FieldEdge provides pricing by custom quote rather than a fixed list price per user. Costs vary based on the number of technicians, selected modules, and implementation needs; ask FieldEdge sales for a tailored rate and request an itemized breakdown before committing.

Is there a free version of FieldEdge?

No, FieldEdge does not offer a free public tier; it is a subscription-based commercial product. Prospective customers can request demos and pilot programs to evaluate the platform before purchase.

Can technicians invoice customers from the FieldEdge mobile app?

Yes, technicians can create and send invoices from the mobile app. The app supports on-site estimate acceptance, signature capture, photo attachments, and payment capture, enabling faster cash collection.

Does FieldEdge offer offline access for technicians?

FieldEdge mobile apps offer limited offline capabilities that allow technicians to view recently loaded job data when disconnected. Full offline creation and synchronization behavior varies by platform and should be verified during a trial or pilot to ensure it meets your field connectivity requirements.

What reporting capabilities does FieldEdge include?

FieldEdge offers built-in reports for job profitability, technician productivity, and parts usage. These standard reports help managers track revenue, measure SLA performance, and analyze parts cost per job; customers can also export data for custom BI solutions.

Can FieldEdge track parts and inventory across technicians and warehouses?

Yes, FieldEdge includes parts and inventory tracking features. You can assign stock to locations or technicians, add parts to estimates and invoices, and monitor inventory levels to reduce stockouts and better control parts costs.

How secure is FieldEdge for customer and payment data?

FieldEdge implements common security controls for cloud applications, including encrypted data transfer and role-based access. For payment processing and sensitive data handling, confirm specific certifications and compliance levels (such as PCI compliance for payment processing) with FieldEdge during procurement.

Does FieldEdge offer API access for custom integrations?

Yes, FieldEdge supports integrations and API access for synchronizing customers, jobs, and invoices with other systems. For technical details and developer documentation, request integration guides or partner access via FieldEdge’s integration resources.

fieldedge careers

FieldEdge hires across product, engineering, sales, customer success, and implementation roles targeted at enterprise and SMB software delivery. Typical roles emphasize experience in SaaS product development, field service domain knowledge, and customer-facing implementation skills. For current openings and hiring practices, view FieldEdge’s careers information on their corporate site or LinkedIn company page.

fieldedge affiliate

FieldEdge maintains partner and reseller relationships with system integrators and industry consultants who refer customers or implement the platform. If you are an agency or consultant that wants to resell or implement FieldEdge, contact their partner program through the corporate site to learn commission structures, partner tiers, and certification requirements.

Where to find fieldedge reviews

You can find user reviews and ratings on major software review sites such as G2 and Capterra plus trade-specific forums for HVAC, plumbing, and electrical contractors. For first-hand feedback, request customer references from FieldEdge sales or ask for case studies that match your company size and vertical. Also review user testimonials and independent reviews to evaluate real-world implementation timelines and ROI.