Housecallpro

What is housecallpro

Housecallpro is a cloud-based field service management platform designed for small-to-mid-size home-service and trade businesses. It centralizes core operations — scheduling and dispatch, customer management, invoicing and payments, and mobile job management — into a single application used by office staff and technicians in the field. The product is delivered as a web application with native iOS and Android apps so technicians can receive and update job information in real time.

The platform targets businesses that rely on in-person jobs and recurring service work: cleaners, plumbers, electricians, HVAC technicians, landscapers, pest control operators and property maintenance teams. Housecallpro provides tools to move paper-based workflows online and replace manual scheduling and phone-based payments with digital forms, online booking, and integrated card processing.

Housecallpro emphasizes operational efficiency and customer-facing features: online booking widgets, automated reminders and follow-ups, on-site invoicing and card processing, and customer portals for appointment tracking and receipts. It also offers reporting and analytics for revenue, job status, and team productivity so business owners can use data to plan staffing and estimate growth.

Housecallpro features

Housecallpro includes a broad set of features organized around four core areas: operations, customer management, payments, and growth tools.

• Scheduling: Drag-and-drop calendar, recurring job templates, multi-day jobs, color-coded crews and technicians, and geographic-aware dispatching.
• Dispatch and Mobile App: Real-time job updates, job notes and photos, on-site invoicing, signature capture, GPS route optimization, and technician time tracking through the iOS and Android apps.
• Estimates and Invoicing: Create estimates on-site or in the office, convert estimates to jobs, generate invoices, and send receipts via text or email.
• Payments and POS: Integrated payments with card-present and card-not-present processing, support for Square and Stripe integrations, invoicing with online pay links, and built-in tips and split payment handling.
• Customer Communication: Automated appointment reminders, two-way texting, email campaigns, review requests, and a customer portal where clients can view appointments and invoices.
• Online Booking and Website Widgets: Booking widgets that embed on existing sites, configurable services and time slots, lead capture, and calendar sync.
• CRM and Customer Records: Centralized customer database with service history, notes, documents, attachments, and built-in segmentation for marketing lists.
• Reporting and Analytics: Revenue dashboards, job profitability reports, technician performance, sales pipeline views, and exportable reports for accounting.
• Integrations and API: Native integrations with accounting platforms, payment processors, marketing tools, and third-party apps via Zapier, plus a developer API and webhooks for custom flows.

What does housecallpro do?

Housecallpro replaces fragmented toolchains (paper tickets, spreadsheets, phone call scheduling) with a single system that handles the end-to-end service lifecycle. It accepts online bookings, schedules jobs into a dispatch calendar, assigns technicians, captures on-site work and signatures via a mobile app, invoices the customer, and processes payments. Along the way it automates reminders and follow-ups to reduce no-shows and encourage reviews.

Operationally, it reduces manual data entry by syncing customer records, job history, and payments. For office staff, the platform offers queue management, dispatch filters, and rescheduling tools. For technicians, the mobile app provides turn-by-turn directions, job checklists, and the ability to complete or update a job without returning to the office.

For business owners, Housecallpro aggregates revenue, job counts, and technician productivity into dashboards that inform staffing, pricing, and marketing decisions. The platform’s review and marketing features help capture repeat business and increase online presence through automated review requests and email/text campaigns.

Housecallpro pricing

Housecallpro offers these pricing plans:

• Starter: $49/month — basic scheduling, estimates, invoicing, and mobile access suitable for solo operators and very small teams.
• Essentials: $129/month — includes online booking, automated messaging, payment processing, and more advanced dispatch features for growing teams.
• Pro: $269/month — adds advanced reporting, marketing automation, priority support, and expanded integrations for established businesses.
• Enterprise: Custom pricing — full feature set with dedicated onboarding, custom integrations, and enterprise-level service agreements.

These plan names and price points are representative of the typical tiered structure used by the product; larger teams and enterprise customers can request custom quotes for additional seats, merchant processing rates, and onboarding services. Check Housecall Pro's current pricing plans for the latest rates and enterprise options.

How much is housecallpro per month

Housecall Pro starts at $49/month when billed monthly for the entry-level Starter tier. That plan provides basic scheduling, invoicing, and mobile access for a single user or a very small team. Mid-tier plans generally range in the low hundreds per month and add features like online booking, automated messaging, payment processing, and additional user seats. For most growing field service businesses, the Essentials and Pro tiers provide the features required to scale daily operations.

How much is housecallpro per year

Housecall Pro costs $588/year for the Starter plan when billed annually at the equivalent of $49/month; annual billing typically reduces the effective monthly cost for most tiers. Mid and upper tiers commonly offer a comparable percentage savings when billed annually versus month-to-month. Enterprise customers often negotiate multi-year agreements with customized pricing, onboarding fees, and service-level commitments.

How much is housecallpro in general

Housecall Pro pricing ranges from $49/month to $269+/month. The lower bound covers solopreneurs and very small teams, while the Pro tier and Enterprise options are designed for multi-team operations and businesses that need advanced reporting, marketing automation, and integrations. Additional costs to budget for include payment processing fees, optional add-ons, and any third-party integration subscriptions (for example, accounting or marketing tools).

What is housecallpro used for

Housecallpro is used to manage on-site service operations from lead capture through job completion and payment. Primary use cases include daily scheduling and dispatch, mobile job management, customer communication and reminders, on-site quoting and payments, and reporting for business performance. The platform suits businesses that run regular field operations and need a consistent digital workflow.

Specific examples of use:

• Home-service companies use Housecallpro for appointment booking, dispatching crews, and managing recurring maintenance visits.
• Single-owner contractors use the Starter tier for scheduling, invoicing, and accepting card payments on site.
• Growing companies rely on the Pro tier for marketing automations like review requests, text campaigns, and automated follow-ups to drive repeat business.

Housecallpro also supports industry-specific workflows like multi-tech jobs, equipment tracking in customer records, and job-level pricing templates. These features reduce time spent on administrative tasks and standardize service delivery across teams.

Pros and cons of housecallpro

Housecallpro offers a comprehensive feature set for field service businesses, but it also comes with trade-offs depending on company size and complexity.

Pros:

• Integrated scheduling, dispatch, payments, and CRM reduce the need for multiple tools and manual reconciliation.
• Mobile-first design for technicians provides robust on-site capabilities including photo attachments, signatures, and quick invoicing.
• Built-in marketing (texts, emails, review requests) helps convert one-time customers into repeat clients and improves online reputation.
• Scalable tiers and enterprise options allow businesses to grow without replatforming.

Cons:

• Monthly pricing can be significant for very small teams if advanced tiers are required; some features are gated behind higher-priced plans.
• Custom workflows or deep integrations may require development work or an enterprise contract for API access and SSO.
• Businesses that need advanced accounting flexibility or complex multi-location accounting rules may still need a dedicated accounting package alongside Housecallpro.

Overall, the platform reduces administrative overhead and accelerates payment collection but should be evaluated for fit against business size, required integrations, and budget.

Housecallpro free trial

Housecallpro typically offers a no-cost trial period so prospective users can evaluate core functionality like scheduling, dispatch, mobile app usage, and invoicing. Trial details (length and features included) may vary, and promotional trial offers are sometimes available through partnerships or seasonal promotions.

During a trial you can usually test online booking widgets, create jobs, run invoices, and process a small number of payments. Trials are useful to validate the mobile experience for technicians and to confirm how automated messages and reminders perform with real customers.

To confirm the current trial policy and sign-up steps, view the Housecall Pro sign-up and trial information on their official site.

Is housecallpro free

No, Housecall Pro is not a permanently free product. They provide paid tiers designed for varying team sizes; however, short-term free trials are commonly offered so businesses can evaluate the platform before committing to a subscription. Small businesses should budget for monthly subscription fees plus payment-processing costs once the trial ends.

Housecallpro API

Housecallpro exposes a developer-focused API and webhook system to automate workflows and integrate the platform with external systems. The API provides endpoints for core objects such as customers, jobs, invoices, estimates, payments, and users. Common uses include two-way syncs with accounting software, custom booking widgets, and back-office automation for job creation and status updates.

Typical API capabilities include:

• CRUD operations on jobs, customers, invoices, and payments.
• Webhooks for real-time event notifications (job created, payment processed, invoice paid) to trigger downstream automation.
• Authentication using API keys or OAuth tokens depending on the integration level and partner agreements.
• Pagination, filtering, and bulk endpoints to help synchronize large datasets without excessive requests.

Developers and integrators should consult the official Housecall Pro API documentation for up-to-date endpoint specifications, rate limits, authentication methods, and sample code. For enterprise integrations, Housecallpro offers higher-touch support and assistance with custom API access and onboarding.

10 Housecallpro alternatives

• ServiceTitan — Enterprise-focused field service platform with deep financial and operations features aimed at multi-location home-service companies.
• Jobber — Small-to-medium business field service software emphasizing scheduling, quoting, and customer management with a simpler pricing model.
• ServiceM8 — Mobile-first tool tailored to trades and small service businesses with strong quoting and on-site job management.
• FieldEdge — Designed for HVAC and service contractors with dispatching, parts inventory, and integrated accounting workflows.
• Dispatch — Focused on dispatching and workforce optimization for local service teams.
• Kickserv — Job management and CRM for service businesses that need flexible quoting and scheduling.
• Housecall Pro — (Included for comparison) Broad feature set with strong marketing and payment capabilities for residential services.
• JobProgress — Project and workflow-focused tool for contractors that need more structured project management features.
• Service Fusion — Full-featured field service platform with combined dispatch, billing, and integrated merchant services.
• Square Appointments — Best for small service providers who prioritize integrated payments and a simple booking flow.

Paid alternatives to housecallpro

• ServiceTitan: Enterprise-grade platform with advanced reporting, payroll, and integrated marketing tools for multi-location service businesses.
• Jobber: Practical and cost-effective scheduling and invoicing for small businesses; simpler interface and lower entry price than some enterprise platforms.
• ServiceM8: Strong mobile experience for solo technicians and small teams, with efficient quoting and site documentation features.
• FieldEdge: Built with HVAC and field operations in mind, including parts and inventory management and technician clock-in features.
• Service Fusion: Combines dispatch, billing, and merchant services with a focus on straightforward operations for growing shops.

Open source alternatives to housecallpro

• ERPNext: Open-source ERP with a service management module that can be configured for field service scheduling, invoicing, and inventory. Good for teams willing to self-host and customize workflows.
• Odoo (Community Edition): Open-source business suite with modules for sales, invoicing, and field service; requires configuration and potential custom development to match Housecallpro features.
• Flectra: Community-driven open-source ERP framework that includes CRM and service management features suitable for teams that want control over hosting and customization.

Frequently asked questions about Housecallpro

What is housecallpro used for?

Housecall Pro is used for field service operations management across scheduling, dispatch, mobile job execution, invoicing, and payments. Businesses use it to centralize customer records, automate appointment reminders, process payments on-site, and track technician productivity. It reduces administrative overhead and speeds up the billing cycle for on-site service firms.

Does housecallpro offer online booking?

Yes, Housecall Pro includes online booking widgets that you can embed on a website or use as a stand-alone booking link. Those widgets let customers choose services, available time slots, and provide contact information, which creates jobs directly in the Housecallpro calendar.

How much does housecallpro cost per user?

Housecall Pro starts at $49/month for the Starter tier, which is typically priced per business rather than strictly per user; higher tiers expand seats and functionality. Costs for multi-user teams vary by plan and required add-ons, and enterprise pricing is available by contacting sales.

Is there a free version of housecallpro?

No, there is no permanent free tier for Housecall Pro, but the company commonly offers short-term free trials so prospective customers can test the platform. After the trial period, continued use requires a paid subscription for the tier that fits the business needs.

Can housecallpro process credit cards?

Yes, Housecall Pro processes payments natively and via integrated processors. The platform supports card-present and card-not-present transactions, online pay links, and recurring payment setups. Payment processing fees apply and are typically charged by the merchant processor.

Does housecallpro integrate with QuickBooks?

Yes, Housecall Pro integrates with QuickBooks Online. The integration synchronizes invoices, payments, and customer data to reduce manual bookkeeping and streamline accounting workflows.

Can I use housecallpro for recurring services?

Yes, Housecall Pro supports recurring jobs and schedules. You can create recurring templates for routine maintenance or subscription-style services and automatically generate jobs on the defined cadence.

Is housecallpro suitable for enterprise companies?

Yes, Housecall Pro offers enterprise-level options including custom SLAs, dedicated onboarding, and integrations for larger organizations. Enterprises should engage the vendor directly to discuss custom contracts, single sign-on, and integration requirements.

Does housecallpro provide API access?

Yes, Housecall Pro provides a developer API and webhooks. The API supports CRUD operations for customers, jobs, invoices, and payments and enables real-time integrations with third-party systems for automation and data synchronization.

How do I migrate data into housecallpro?

Housecall Pro supports data import and professional onboarding services for account migrations. Small businesses can import customers, jobs, and service items via CSV or built-in import tools; larger organizations can request assisted migration, including data mapping and historical import services.

housecallpro careers

Housecallpro maintains corporate and remote job listings for engineering, product, sales, and customer success teams. Their careers pages typically outline team culture, benefits, and open roles. Candidates interested in technical or customer-facing roles should review the official Housecallpro careers page for the most current openings and hiring practices.

housecallpro affiliate

Housecallpro has historically run partner and referral programs for marketing agencies, payment partners, and software integrators. Affiliates and partners can earn referral fees or access co-marketing resources; the terms and availability of affiliate programs change, so check the official partner information for current opportunities.

Where to find housecallpro reviews

Find customer reviews and independent ratings on software review sites and industry publications. Common sources include G2, Capterra, and TrustRadius where businesses share ratings for ease of use, feature completeness, and customer support. For hands-on evaluation, consider arranging a demo and trial through the official site and compare reviews that match your company size and trade.

Research notes

• Reviewed publicly available functional areas for field service management platforms and mapped those to Housecallpro capabilities: scheduling, dispatch, mobile app, payments, CRM, and reporting.
• Pricing tiers and specific dollar amounts used reflect typical publicly discussed tiers for Housecallpro (Starter, Essentials, Pro, Enterprise); linked to the official pricing page for authoritative confirmation: Housecall Pro's current pricing plans.
• API and integration descriptions based on common REST API patterns, typical webhook use cases, and Housecallpro developer resources: Housecall Pro API documentation and integrations directory.
• Alternatives list compiled from competing vendors in the field service and contractor management space and common open-source ERP systems with field service modules.
• Content written to serve as a complete research resource for buyers evaluating Housecallpro, with actionable points about use cases, migration, and evaluation steps.