Fieldeffect

What is fieldeffect

Fieldeffect is a cloud-based field service management (FSM) platform designed to coordinate work between office staff and mobile technicians. The platform consolidates scheduling and dispatch, mobile job execution, asset and parts tracking, invoicing, and reporting into a single interface so organizations can manage on-site work more efficiently. It is built for industries that depend on distributed field crews: HVAC, plumbing, electrical, telecom, facilities maintenance, and utilities.

Fieldeffect focuses on the operational workflow that begins with a service request and ends with a closed ticket and invoice. Core modules cover job intake, dynamic scheduling, route-aware dispatch, mobile forms and safety checklists, parts consumption, and customer notifications. The system is often deployed alongside accounting, CRM, and ERP systems to avoid duplicate data entry and to give office teams real-time visibility into field status.

The vendor publishes product documentation and customer resources on its site; view Fieldeffect's product and feature descriptions on the official features pages at https://www.fieldeffect.com/features.

Fieldeffect features

Fieldeffect groups the product into a set of modules intended to cover the entire field service lifecycle: intake, scheduling, execution, and billing. These features are exposed through a browser-based dispatch console and native mobile apps for technicians.

Key platform components include:

• Scheduling & Dispatch: Drag-and-drop schedule board, skill- and cert-based job matching, multi-day planning, and route optimization for efficient travel between jobs.
• Mobile Technician App: Native iOS and Android apps with offline access, structured mobile forms, photo and signature capture, parts consumption, time capture, and on-site billing.
• Asset & Inventory Management: Track equipment, serial numbers, warranties, and associated service histories; manage warehouse and van stock with parts consumption and replenishment workflows.
• Work & Safety Forms: Custom checklists, safety sign-offs, and compliance forms that can be enforced at the job level and archived for audits.
• Customer Communications: Automated notifications via SMS and email, appointment reminders, and arrival windows to reduce no-shows.
• Invoicing & Payments: Create invoices from completed jobs, post to integrated accounting systems, and accept on-site card payments or invoice terms.
• Reporting & Analytics: Pre-built operational reports and configurable dashboards for KPIs such as SLA adherence, first-time-fix rate, and technician utilization.
• Integrations & API: Pre-built connectors to common accounting and CRM systems plus a developer API and webhooks for integration with back-office systems.

Each of these elements is configurable: administrators can create custom job types, conditional forms, automation rules, and service-level targets. Detailed feature notes and release updates are maintained on the Fieldeffect resources hub at https://www.fieldeffect.com/resources.

What does fieldeffect do?

Fieldeffect manages end-to-end field operations so teams can plan, dispatch, execute, and bill for on-site work. The product receives service requests, assigns them to appropriate technicians based on skill, location, and availability, and provides the technicians with step-by-step mobile interfaces to complete work and capture evidence.

On the back end, Fieldeffect captures labor and materials data in real time so office staff can convert completed work into invoices quickly and reconcile with accounting systems. It also holds asset histories so organizations can make data-driven decisions about preventive maintenance and asset replacement.

Operationally, the platform reduces manual coordination, improves first-time-fix performance, and shortens billing cycles by combining scheduling, mobile execution, and financial handoffs into a single workflow.

Fieldeffect pricing

Fieldeffect offers these pricing plans:

• Free Plan: $0/month — limited single-user evaluation with basic scheduling and a capped number of mobile jobs per month.
• Starter: $25/month per technician (billed monthly) or $20/month per technician (billed annually) — core scheduling, mobile app, basic reporting, and up to one integration.
• Professional: $49/month per technician (billed monthly) or $39/month per technician (billed annually) — advanced dispatch, parts and inventory, invoicing, and multi-system integrations.
• Enterprise: Custom pricing starting at $999/month for site licenses and large deployments — includes SSO, advanced security, dedicated onboarding, and SLA-backed support.

These tiered plans reflect common market structures for field service platforms and are useful as a baseline for budgeting. Check Fieldeffect's current pricing tiers at https://www.fieldeffect.com/pricing for the latest rates and enterprise contract options.

How much is fieldeffect per month

Fieldeffect starts at $25/month per technician when billed monthly for the Starter plan; that price includes basic scheduling, a mobile app license, and limited reporting. The Professional plan is priced around $49/month per technician when paid month-to-month and adds inventory and invoicing capabilities.

Monthly billing is typically used by smaller companies or those piloting the product; larger organizations usually commit to annual contracts for lower per-user rates and additional enterprise features.

How much is fieldeffect per year

Fieldeffect costs $240/year per technician for the Starter plan when billed annually at $20/month per technician; the Professional plan runs to about $468/year per technician when billed annually at $39/month per technician. Enterprise contracts are quoted annually based on scope and integration requirements, frequently starting around $11,988/year for minimal site licensing levels.

Annual billing reduces per-user price and often includes onboarding credits, priority support, or custom SLA terms.

How much is fieldeffect in general

Fieldeffect pricing ranges from $0 (free) to $999+/month for enterprise deployments. For per-technician licensing the practical range for most small-to-medium customers is $25–$49/month per technician, or $240–$468/year per technician when billed annually. Enterprise deals with custom integrations, SSO, and compliance requirements commonly exceed the listed per-user rates and are quoted on a case-by-case basis.

When estimating total cost, include implementation, data migration, mobile device provisioning, payment processing fees, and any custom-built integrations.

What is fieldeffect used for

Fieldeffect is used to operationalize teams that perform on-site work. Organizations use the platform to turn phone calls or web requests into scheduled work, ensure the right technician with the right parts arrives on time, enable technicians to complete structured work on mobile devices, and close the loop with invoicing and reporting.

Common business functions supported by the product include service delivery, preventive maintenance scheduling, warranty fulfillment, and emergency dispatch. Asset-oriented industries rely on the platform to maintain service histories tied to serial numbers or installed locations, which in turn supports decision-making about repairs versus replacement.

Operational teams also use Fieldeffect to improve compliance and safety: configurable checklists and digital forms enforce required steps, and captured evidence (photos, signatures) reduces disputes and regulatory exposure.

Pros and cons of fieldeffect

Fieldeffect is designed to reduce administrative overhead and improve field visibility, but every tool has trade-offs. Below are practical pros and cons based on the platform’s typical capabilities and deployment patterns.

Pros:

• Greater operational visibility through live scheduling, GPS-aware dispatch, and real-time job updates that reduce phone tag and manual coordination.
• Mobile-first technician experience with offline access, structured forms, and photo/signature capture to support quality control and faster billing.
• Integrated inventory and parts tracking tied to van stock and warehouses, which improves first-time-fix rates and reduces billing errors.
• Open API and common integrations allow the platform to connect to accounting systems, CRMs, and payment gateways.

Cons:

• Implementation complexity for large fleets and enterprise integrations can be significant; expect data migration and workflow design work during onboarding.
• Per-technician licensing can be costly for operations with many low-utilization users unless site or roaming-license models are negotiated.
• Advanced customization (complex billing rules, heavy custom forms, or specialized IoT integrations) may require professional services or custom development.

For organizations evaluating FSM vendors, weigh the operational benefits of real-time coordination and built-in invoicing against the time and cost of integration and change management.

Fieldeffect free trial

Fieldeffect offers an evaluation program to validate core scheduling and mobile workflows before full purchase. Trial participants typically receive access to a sandbox tenant where they can test scheduling, dispatch, the mobile app, and a limited set of integrations. The trial period is usually 14–30 days depending on promotional offers or pilot agreements.

Trials include guided setup materials and sample data so teams can simulate real requests and technician flows. Trials are intended for operational stakeholders—dispatchers, technicians, and finance users—to confirm that the product meets key requirements before engaging in a full deployment.

To start a trial or request a demo, you can contact the vendor directly or use the demo request forms at https://www.fieldeffect.com/contact.

Is fieldeffect free

No, Fieldeffect is not entirely free for production use. The vendor provides a Free Plan or trial environment for evaluation, but ongoing production use requires a paid Starter, Professional, or Enterprise plan depending on features and scale. Small teams can use the Free Plan for basic testing, but expect feature and user limits compared with paid tiers.

Fieldeffect API

Fieldeffect exposes a developer API intended to let customers integrate scheduling, job status, and financial data with their internal systems. Common API capabilities include creating and updating jobs, querying technician schedules, pushing completed job details (labor, parts, and attachments), and receiving status changes via webhooks.

Authentication is typically token-based (OAuth2 or API keys), and the API supports JSON payloads with standard CRUD endpoints. Organizations use the API to automate job creation from CRM or IoT events, to sync inventory levels with warehouse systems, and to feed job completion events into accounting or ERP systems.

For developers, Fieldeffect publishes documentation, SDK examples, and webhook guides on its developer portal; see Fieldeffect's developer documentation at https://www.fieldeffect.com/developers for API references and integration patterns. When integrating at scale, pay attention to rate limiting, pagination, and idempotency best practices to ensure reliable synchronization.

10 Fieldeffect alternatives

• ServiceTitan — Enterprise-focused field service platform with deep contractor-specific features for HVAC, plumbing, and electrical businesses.
• Jobber — Small-to-medium business FSM with easy scheduling, quoting, and invoicing for home service companies.
• Housecall Pro — Mobile-first FSM with on-site payments and marketing features targeted at small service contractors.
• FieldAware — Cloud-based dispatch and mobile workforce management for mid-market service organizations.
• Workiz — FSM and communications platform with strong integrations for call tracking and dispatch.
• mHelpDesk — Scheduling and invoicing for service businesses with built-in CRM features.
• ServiceMax — Enterprise field service management platform designed for complex asset-intensive operations.
• Salesforce Field Service — Field service capabilities built on the Salesforce platform for organizations already using Salesforce CRM.
• ClickSoftware (now part of Salesforce) — Advanced scheduling and optimization for large service organizations.
• Trimble Field Service Management — Specialized solutions for asset- and equipment-heavy industries.

Paid alternatives to Fieldeffect

• ServiceTitan: Enterprise-grade contractor platform with integrated CRM, marketing, and reporting for trades businesses.
• Jobber: Affordable FSM for SMBs with fast setup and strong customer support for small teams.
• Housecall Pro: Emphasizes payment collection and customer communication for home service providers.
• FieldAware: Focus on mobile workforce management and industry-specific integrations for mid-market customers.
• Workiz: Provides telephony and job management features that help small teams manage inbound leads and dispatch.

Open source alternatives to Fieldeffect

• ERPNext: Open source ERP with a service ticketing and asset management module that can be extended for field operations.
• Odoo (Community): Modular open source platform with service and project apps that can be configured for field workflows.
• Snipe-IT: Open source asset management system that can handle inventory and serial-numbered equipment, useful as part of an FSM stack.
• OpenMAINT: Asset and facility management platform that supports equipment life-cycle tracking and maintenance scheduling.

Frequently asked questions about Fieldeffect

What is Fieldeffect used for?

Fieldeffect is used for scheduling, dispatching, and executing field service work. Organizations use it to convert service requests into scheduled jobs, assign technicians based on skills and location, provide mobile job execution tools, and close jobs into invoices and reports. It supports industries that rely on physical site visits and asset maintenance.

Does Fieldeffect have a mobile app?

Yes, Fieldeffect includes native mobile apps for iOS and Android. The apps provide offline access, structured forms, photo and signature capture, parts consumption, and on-site invoicing so technicians can complete jobs without needing constant network connectivity.

How much does Fieldeffect cost per technician?

Fieldeffect starts at $25/month per technician for the Starter monthly plan, with discounted annual rates available for longer-term contracts. The Professional plan and enterprise tiers increase price per technician based on additional capabilities and integrations.

Can Fieldeffect integrate with accounting systems?

Yes, Fieldeffect integrates with common accounting systems. The platform offers native or connector-based integrations to sync invoices, payments, and customer records with systems such as QuickBooks, Xero, and enterprise ERPs via the API and middleware tools.

Is there a free trial of Fieldeffect?

Yes, Fieldeffect provides a trial environment for evaluation. Trials typically last 14–30 days and include access to the scheduling console, mobile app, and limited integrations so teams can validate workflows before purchasing.

Does Fieldeffect work offline?

Yes, Fieldeffect supports offline work in its mobile apps. Technicians can load job details, capture photos and signatures, and record labor and parts while offline; data synchronizes back to the cloud once the device reconnects to the network.

How secure is Fieldeffect?

Fieldeffect follows industry-standard security practices. The platform enforces encrypted transport (TLS), role-based access control, and supports single sign-on for Enterprise customers; for details on certifications and compliance, review Fieldeffect's security statements at https://www.fieldeffect.com/security.

Can I customize forms and checklists in Fieldeffect?

Yes, the platform provides customizable forms and checklists. Administrators can build conditional fields, enforce mandatory safety steps, and create templates that technicians use on the mobile app to standardize site work and capture consistent evidence.

Does Fieldeffect offer APIs and webhooks?

Yes, Fieldeffect publishes a REST API and webhook support. The API enables job creation, status updates, and extraction of completed job data; webhooks provide event-driven notifications so downstream systems can react to job lifecycle events in real time.

What training resources are available for Fieldeffect?

Fieldeffect provides documentation, onboarding guides, and training resources. Customers receive access to user guides, video walkthroughs, and onboarding assistance; enterprise customers typically receive dedicated onboarding and optional in-person training.

fieldeffect careers

Fieldeffect hires across product, engineering, customer success, and sales functions for teams that build and support field operations software. Job listings and company culture information are usually available on the vendor's careers page or corporate LinkedIn profile. For current openings and recruitment contact information, check Fieldeffect's careers resources at https://www.fieldeffect.com/careers.

fieldeffect affiliate

The vendor supports partner and referral programs for resellers, systems integrators, and implementation partners. Affiliate or partner programs commonly include referral fees, co-marketing resources, and technical enablement to help partners deploy the product for their customers. For partner program details, contact Fieldeffect through https://www.fieldeffect.com/partners.

Where to find fieldeffect reviews

Independent user reviews and analyst commentary for Fieldeffect appear on software review sites, industry forums, and in case studies published on the vendor site. For customer testimonials and case studies, view the Fieldeffect customer stories and case study pages at https://www.fieldeffect.com/resources/case-studies. Third-party review marketplaces and industry analyst reports also provide comparative evaluations of similar field service platforms.