Freightos is a digital freight marketplace and logistics software provider that connects shippers, freight forwarders, and carriers. On the public side, Freightos operates a price-comparison and booking marketplace where shippers can request instant quotes, compare multiple carrier and forwarder offers, and book shipments online. On the SaaS side, Freightos provides rate management, quoting and booking tools, and visibility/analytics that forwarders and carriers use to manage large volumes of rates and customer quotes.
The platform combines live contract rates, third-party carrier pricing, and automated quoting rules so teams can get consistent, auditable freight prices. Freightos also exposes APIs and integration points to embed freight search, quoting and booking into customer portals and enterprise systems. For businesses that need a mix of on-demand pricing and ongoing rate management, Freightos provides both self-serve booking and enterprise-grade tools for scale.
Freightos is often used in multi-national trade, ecommerce import operations, industrial procurement and by freight forwarders who want to modernize quoting and digitize booking workflows. The service focuses on shortening quote-to-book cycles, improving rate accuracy, and delivering tracking and performance insights across carriers and forwarders.
Freightos provides a set of interrelated features aimed at automating freight pricing, quoting, booking and visibility:
Freightos bundles these features differently depending on whether customers use the public Freightos marketplace, the WebCargo booking/rate platform sold to forwarders and carriers, or enterprise offerings with custom integrations and SLAs. For forwarding operations, the platform emphasizes rate automation, quoting speed and integration with accounting and CRM systems. For shippers, the marketplace emphasizes immediate price transparency and supplier choice.
Freightos offers these pricing plans:
Pricing above reflects common subscription tiers for Freightos SaaS products (rate management and WebCargo). The public Freightos marketplace itself is free for buyers to use, while carriers and forwarders may pay listing, subscription, or transaction fees depending on contract terms. Check Freightos's current pricing (https://www.freightos.com/pricing) for the latest rates, billing options, and enterprise quotes.
Freightos starts at $49/month for entry-level SaaS subscriptions when billed monthly. That Starter tier covers core rate management and quoting features appropriate for small forwarding teams or shippers who need a recurring quoting capability.
Freightos costs $468/year for the Starter plan when billed annually (equivalent to $39/month). Annual billing is typically offered at a discounted rate versus monthly plans; Professional and Enterprise plans are billed either annually or via custom contracts.
Freightos pricing ranges from $0 (marketplace users) to $199+/month for standard SaaS tiers and custom Enterprise pricing for high-volume customers. The actual cost depends on whether you use the public marketplace, subscribe to WebCargo-type SaaS products, or require API and integration packages with a committed volume of shipments.
Freightos is used by three primary groups: shippers who need on-demand quotes and booking, freight forwarders who need rate automation and digital quoting, and carriers who want to distribute rates and accept bookings online. Shippers use the marketplace to compare offers from multiple forwarders and carriers and to reduce time spent collecting manual quotes. Forwarders use the SaaS features to centralize contract rates, automate margin rules, and reduce quoting errors.
Operations teams use Freightos to consolidate rate data across many carriers, apply business rules that ensure consistent pricing, and publish rates to sales portals or e-commerce checkouts. Procurement teams use it to benchmark rates over time, analyze lane costs, and identify opportunities to consolidate shipments for savings. Carriers and NVOCCs use Freightos to distribute capacity and to provide instant prices to forwarders and shippers.
Because Freightos also provides tracking and analytics, users rely on it for performance reporting: carrier reliability, transit-time variance, landed cost estimates and quote conversion metrics. These capabilities make Freightos suitable for cross-border e-commerce, manufacturers importing components, distributors managing inventory replenishment, and forwarders scaling digital quoting processes.
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Overall, Freightos delivers clear benefits in speed and transparency but requires evaluation of lane coverage and integration needs for large-scale operations.
Freightos offers free access to the public Freightos marketplace so shippers can search and compare freight offers without a subscription. For SaaS products such as rate management and WebCargo, Freightos typically provides demo accounts, limited trials or proof-of-concept engagements so forwarders and carriers can validate features against their workflows.
Trials for SaaS modules are often time-limited and may include a guided onboarding session with sales engineers. Enterprise customers commonly receive sandbox environments and staged integrations as part of pilot agreements. To get a hands-on evaluation, request a demo or trial account through Freightos's sales channels and specify which modules (rates, booking, tracking, API access) you want to evaluate.
Yes, the Freightos marketplace is free for buyers to use. Shippers can compare rates and request quotes at no subscription cost; however, SaaS modules for forwarders and carriers (rate management, quoting and API access) are subscription-based or available via custom enterprise contracts.
Freightos provides APIs designed for programmatic access to key logistics functions: rate shopping, quoting, booking, tracking and account management. Typical API capabilities include:
Authentication is typically achieved via API key or OAuth 2.0 tokens, and data exchange formats are JSON (with some partners supporting XML/EDI). The API suite supports sandbox mode for integration testing and production endpoints for live traffic. For developer documentation and example integrations, consult Freightos's API documentation for the product you intend to use (for example, the WebCargo API documentation and Marketplace integration guides). View Freightos's developer documentation for full API reference (https://www.freightos.com/developers or specific product docs).
Open source options often require substantial configuration and integration effort compared with commercial SaaS providers but can be suitable for teams that need full control over workflows and data.
Freightos is used for digital freight comparison, quoting and booking. Shippers use the public marketplace to get instant comparisons of air, ocean and trucking options while forwarders and carriers use Freightos SaaS tools to manage rates, automate quotes and accept bookings online.
Yes, Freightos provides APIs for rate search, quoting, booking and tracking. The APIs support JSON payloads, sandbox testing and webhook notifications so teams can integrate freight functionality directly into TMS, ERP or e-commerce platforms.
Freightos starts at $49/month for entry-level SaaS subscriptions when billed monthly for the Starter plan; the public marketplace is free for buyers. Professional and Enterprise tiers carry higher monthly fees or custom contractual pricing.
Yes, the public Freightos marketplace is free for shippers to use. Buyers can search and compare freight offers at no subscription cost, while SaaS modules for forwarding and carrier operations are paid services.
Yes, Freightos supports air, ocean and trucking lanes. The platform aggregates rates across these modes and provides lane-specific quoting, transit time estimates and booking capability where carrier participation exists.
The main difference is business model and service scope. Flexport operates as a managed freight forwarder with bundled logistics services and a technology platform, while Freightos primarily operates a marketplace plus SaaS tools for pricing and booking that allow multiple forwarders and carriers to compete on quotes.
Yes, Freightos supports integrations with TMS and ERP systems via APIs, EDI and pre-built connectors. Integration complexity varies by system and may require development resources or professional services for enterprise implementations.
Freightos provides enterprise security controls and compliance features on paid plans. Enterprise offerings typically include role-based access, single sign-on (SSO), encrypted transport and options for contractual data protection; exact certifications and controls should be confirmed with Freightos's security documentation.
Yes, Freightos aggregates tracking events from carriers and forwarders to provide consolidated shipment visibility. Users can track milestones, receive status notifications and generate reports on transit performance.
Freightos offers guided onboarding for paid SaaS customers and demo/trial support for new users. Enterprise customers typically receive dedicated support, integration assistance and training resources as part of the contract or implementation package.
Freightos maintains public careers listings for roles in engineering, sales, product management and customer success. Open positions typically include logistics product roles, software engineering focused on APIs and integrations, and operations positions that require freight domain knowledge. Applicants can view current openings and application processes on Freightos's careers section (https://www.freightos.com/careers).
Freightos runs partner and reseller programs that allow forwarders, carriers and logistics platforms to distribute rates or integrate the Freightos booking flows. Affiliate and partner programs vary by region and partner type; reach out to Freightos partnerships to understand referral revenue, co-branding and integration requirements.
Independent reviews of Freightos appear on logistics technology review sites, software marketplaces and user-review platforms where shippers and forwarders comment on coverage, pricing and integration. For verified user reviews and comparisons, consult industry review sites and logistics technology forums as well as company case studies published on Freightos's site (https://www.freightos.com/customers).