Shipium is a shipping orchestration platform that helps merchants and logistics teams manage multi-carrier shipping decisions, enforce delivery SLAs, and analyze delivery performance across the entire fulfillment network. It sits between order management systems and carrier networks to provide real-time rating, routing, and exception handling so that operations teams can meet delivery promises while controlling cost and complexity.
The platform is aimed at mid-market and enterprise e-commerce teams, marketplaces, and 3PLs that need to scale parcel shipping across multiple carriers and regions. Shipium focuses on three operational layers common to modern merchants: carrier connectivity, delivery promise management, and post-shipment analytics. It reduces manual courier selection, automates fallback routing, and surfaces the exceptions that most impact customer experience.
Shipium integrates with order sources, warehouse and fulfillment systems, and carrier APIs to create a single decision layer for shipping logic. That centralization reduces the number of point integrations required by operations teams, provides consistent SLA enforcement across channels, and produces the dashboards and telemetry teams use to measure cost per order and delivery reliability.
Shipium provides a suite of features that cover the lifecycle of a parcel shipment: from quote and label creation to carrier reconciliation and delivery analytics. Key capabilities include structured delivery promises, dynamic carrier selection, shipment orchestration rules, and exception management.
Shipium also invests in operational tooling:
Shipium automates carrier choice and shipment routing to meet delivery commitments while minimizing shipping spend. At order capture, Shipium evaluates available carriers, service levels, and warehouse locations, then returns a recommended carrier and service with an ETA and cost. That decision can be used to populate checkout promises, packing slips, and fulfillment queues.
During fulfillment, Shipium generates labels and manifests and monitors shipments in transit; when a carrier exception occurs Shipium re-routes, notifies stakeholders, or triggers alternative fulfillment actions according to predefined rules. Post-delivery, Shipium aggregates performance data and provides insights for carrier negotiations, product-level shipping cost analysis, and SLA compliance reporting.
Operationally, Shipium reduces the manual work associated with maintaining multiple carrier integrations, reduces the number of late deliveries via automated fallbacks, and gives product and operations teams the visibility required to manage delivery experience at scale.
Shipium offers these pricing plans:
Shipium’s pricing is typically volume- and feature-based: most customers pay a combination of a base subscription (or platform fee) plus per-shipment or per-label fees, and optionally fees for premium connectors, SLA guarantees, or managed services. For the most accurate, current rates and to understand how costs scale with package dimensions, international shipments, and value-added services, view Shipium's detailed pricing and engagement options on Shipium's pricing page (https://www.shipium.com/pricing).
Because Shipium is commonly sold to teams with complex needs — multiple fulfillment centers, international lanes, or bespoke SLA enforcement — sales discussions often produce tailored statements of work that define integration scope, data migration, and operational SLAs. Expect to evaluate cost on metrics such as monthly shipment volume, average parcel weight, number of connected carriers, and transaction volumes for label generation and tracking updates.
Shipium pricing starts with customized monthly billing tied to volume and features rather than a single public price point. Many customers subscribe to a platform fee plus per-shipment charges; smaller pilots may begin with a monthly pilot fee or subscription during onboarding. To get a firm monthly quote that matches your shipment profile, contact Shipium sales or request pricing details on Shipium's pricing page (https://www.shipium.com/pricing).
Annual costs for Shipium are provided via custom contracts and will depend on commitments such as annual shipment volume, required service levels, and additional modules (carrier connections, cross-border features, or managed support). Enterprise engagements commonly include an annual subscription with volume-based discounts and implementation fees. For an annual estimate tailored to your operations, review Shipium's engagement options or schedule a consultation through Shipium's customer inquiry channels (https://www.shipium.com/contact).
Shipium pricing ranges from pilot-level engagements (small fixed fees) to enterprise agreements that scale with shipment volume and feature set. Typical buyers should budget for a base platform fee, per-shipment charges, and potential professional services for integration and onboarding. Planning should include: Integration costs: time and engineering effort to connect order sources and WMS, Carrier onboarding: configuration of commercial accounts and label formats, and Operational training: staff time to adopt new workflows.
Shipium is used to centralize shipment decisioning and improve delivery reliability for merchants and logistics teams. Teams use Shipium to make consistent carrier and service decisions, automate label creation and manifesting, and monitor delivery performance against promised SLAs. This is useful for merchants that sell across multiple channels and need a single source of truth for delivery promises.
Other common uses include cross-border shipping orchestration — where customs data and service selection must be consistent — and marketplace fulfillment where multiple sellers or warehouses need unified delivery commitments. Shipium is also used by 3PLs who need to provide branded delivery promises and reliable tracking to their customers.
Operational teams use Shipium for day-to-day exception management and continuous carrier optimization. The analytics help procurement and logistics leaders negotiate carrier contracts and reallocate volume away from underperforming services, which directly affects delivered cost and customer satisfaction.
Pros:
Cons:
When evaluating Shipium, weigh the operational savings from fewer late deliveries and reduced manual routing against the subscription and per-shipment fees. Organizations with complex fulfillment footprints or strict delivery SLAs tend to see favorable ROI sooner than single-warehouse, low-volume sellers.
Shipium typically offers pilot engagements or evaluation programs rather than a self-serve free forever tier. Those pilots let teams validate delivery promise accuracy, measure carrier performance changes, and test label generation and tracking workflows against real orders. Pilots are frequently scoped to a subset of SKUs, a single fulfillment center, or a specific lane to limit risk while proving value.
A typical pilot includes access to the delivery promise engine, a set of carrier integrations, and reporting dashboards so teams can measure OTIF, delivery lead times, and cost per order changes. Pilots are also the time to validate integration requirements for your order sources and WMS, and to configure exception handling rules that match your operational playbook.
To inquire about pilot availability and eligibility, request a pilot through Shipium's contact channels or request a product demo on Shipium's contact page (https://www.shipium.com/contact).
No, Shipium is not a free consumable product for production use. It is usually delivered via paid subscriptions or pilot contracts tailored to shipment volume and required features. Evaluation pilots may be available under limited terms to validate technical integration and operational impact.
Shipium exposes API endpoints and webhook-based integrations to automate labeling, rate checks, tracking updates, and delivery promise decisions. The API is designed to be a decision layer that can be called synchronously at checkout or asynchronously during fulfillment to return recommended carriers and services with ETA and cost information.
Common API capabilities include order-to-label flows, tracking update ingestion, carrier status retrieval, and rule management for routing logic. Webhooks notify downstream systems (OMS, CRM, or customer-facing apps) about shipping events such as label creation, in-transit exceptions, and delivery confirmations. These integrations make it possible to keep storefront promises, customer notifications, and internal fulfillment dashboards aligned with actual carrier status.
Shipium also provides SDKs or client libraries for common stacks and detailed documentation for onboarding developer teams. For developer guides, API references, and best practices on integration, consult Shipium's developer documentation at Shipium's API documentation portal (https://docs.shipium.com) or the developer section on Shipium's site (https://www.shipium.com/developers).
Shipium is used for multi-carrier shipping orchestration and delivery promise management. Merchants use it to automate carrier selection, guarantee delivery SLAs at checkout and fulfillment, generate labels, and monitor delivery performance across carriers and regions.
Yes, Shipium integrates with major e-commerce platforms. Typical integrations include storefront platforms like Shopify, Magento, BigCommerce, and custom storefronts via APIs so that checkout promises and fulfillment decisions stay consistent with the store’s commitments.
Shipium pricing starts with custom quotes rather than a fixed per-user monthly price. Costs are normally based on platform subscription fees and per-shipment or per-label charges; monthly cost depends on shipment volume, feature set, and required service levels.
No, Shipium does not offer a free production tier for ongoing use. Evaluation pilots or proofs-of-concept may be available under limited terms to validate integration and demonstrate delivery improvements.
Yes, Shipium supports multi-carrier connectivity. The platform typically connects to major parcel carriers (UPS, FedEx, USPS, DHL) and can integrate regional or specialty carriers as part of an enterprise onboarding.
Yes, Shipium provides real-time tracking updates and notification hooks. It aggregates carrier status, normalizes events across carriers, and exposes webhooks or APIs to power customer notifications and internal dashboards.
Yes, Shipium can enforce delivery SLAs and generate accurate checkout ETAs. The delivery promise engine evaluates fulfillment locations, cutoffs, and carrier transit times to return realistic ship and delivery dates used by storefronts.
Yes, Shipium includes carrier scorecards and delivery performance analytics. Reports typically show OTIF metrics, transit time distributions, exception rates, and per-carrier cost breakdowns to inform negotiations and routing changes.
Shipium supports enterprise-grade security controls and enterprise contracts. Large customers can expect features like single sign-on (SSO), role-based access control, and contractual SLAs; details should be confirmed during the sales engagement and in Shipium's security documentation.
Shipium is implemented via API integrations, connector modules, and professional services when required. Implementation typically involves mapping order flows from the OMS/WMS, configuring carrier accounts, and validating label formats and tracking events; professional services or engineering collaboration are common for complex setups.
Shipium recruits across product, engineering, operations, and customer success roles, especially for teams focused on logistics, data engineering, and integration services. Positions often emphasize experience with carrier APIs, large-scale data processing, and supply chain domain knowledge. For current openings and recruitment information, consult Shipium's careers page (https://www.shipium.com/careers).
Shipium may offer partner or referral programs for technology partners, carriers, and systems integrators who help deploy its solution for merchants. These programs typically include referral fees, co-marketing opportunities, and technical enablement for partner integrations. For partner inquiries and program details, contact Shipium’s partnerships team via Shipium's partner pages (https://www.shipium.com/partners).
User reviews and third-party evaluations for Shipium are commonly found on software review platforms and e-commerce logistics forums. Look for customer feedback on G2 or Trustpilot, and for technical discussions consult developer communities and logistics-focused publications. To see user ratings and enterprise buyer feedback, check Shipium user reviews on G2 (https://www.g2.com/products/shipium/reviews) and relevant logistics technology review sites.