Simpro

What is simpro

simpro is a cloud-based field service management platform designed for contractors and service organizations that need to manage jobs, technicians, equipment, and billing in a single system. The platform combines back-office job costing, quoting, technician scheduling, inventory control, invoicing and customer management with a mobile app for on-site staff. simpro is commonly used by HVAC, plumbing, electrical, fire protection, facilities maintenance and other trade-focused businesses.

simpro is built to centralize operational data so estimating, fieldwork and finance run from a single source of truth. It tracks costs at the job level, automates recurring service contracts, and supports dispatching across territories and customer sites. For companies that bill by job or by contract and need mobile access for technicians, simpro positions itself as an end-to-end operations system.

The product set spans quoting and estimating, built-in parts and labour pricing, purchase orders and stock control, integrated invoicing and payment posting, and business intelligence reporting. simpro also offers integrations with accounting packages, payment processors and calendar systems to reduce manual data entry and speed cash collection.

Simpro features

simpro groups core capabilities around operations, finance, and mobile field execution. Key feature areas include:

• Scheduling and dispatch: visual calendars, drag-and-drop scheduling, skill-based matching and multi-day-run planning for technicians and crews.
• Estimating and quoting: templated estimates, configurable line items, markups, and the ability to convert quotes to jobs with retained pricing.
• Job management and costing: job templates, time capture, labour allocation, subcontractor costing, and actual-vs-estimated cost tracking.
• Inventory and purchasing: parts catalog, stock levels, reorder points, supplier purchase orders, and on-job consumption tracking.
• Invoicing and payments: integrated invoicing with staged invoicing, progress claims, and payment reconciliation with accounting systems.
• Recurring service and contract management: service agreement scheduling, automated renewals, and SLA tracking.
• Mobile app for field staff: job details, time sheets, electronic signatures, site photos, safety checklists and offline mode for low-connectivity sites.
• Reporting and dashboards: job profitability, technician productivity, ageing receivables, and customizable KPI dashboards.

Beyond those features, simpro provides configuration options for approvals, role-based access, labour and equipment rate tables, and business rules to support trade-specific workflows. For product updates, feature deep-dives and modules, see simpro’s feature overview.

What does simpro do?

simpro manages the lifecycle of field service work from initial quote to final invoice. It helps teams create accurate estimates using standardized pricing, schedule the right resources, capture labour and materials while on site, and push financial transactions into accounting systems to close the loop. The platform is intended to reduce double entry, speed quoting and invoicing, and provide visibility into job and contract profitability.

In practice, simpro is used to:

• Create professional quotes and proposals that can be approved and converted into jobs with one click.
• Plan daily and weekly technician rosters, routes and multi-stop runs while maintaining visibility on job progress.
• Capture time and materials in the field via the mobile app with photos, notes and signatures to support approvals and warranty records.
• Maintain parts and equipment inventories, manage purchase orders, and control stock costs across warehouses and vehicles.

The result is a centralized operations hub that lets office staff, dispatchers and technicians access consistent job data and reduces the friction between field activity and back-office finance.

Simpro pricing

Simpro offers these pricing plans:

• Free Plan: $0/month — limited trial access or demo accounts are sometimes available for evaluation (features restricted).
• Starter: $49/month per user (billed monthly) — core scheduling, quoting and basic job management features suitable for very small teams.
• Professional: $99/month per user (billed monthly) — includes advanced scheduling, inventory management, mobile features and accounting integrations.
• Enterprise: $199/month per user (billed monthly) — includes full feature set, advanced reporting, API access, SLAs, single sign-on (SSO) and priority support.

Pricing is commonly quoted per user with optional add-ons for implementation, onboarding, advanced integrations and premium support. Many simpro customers choose annual billing or committed seat counts to obtain discounts. Check Simpro's current pricing on their Simpro pricing page for the latest rates and enterprise licensing options.

How much is simpro per month

Simpro starts at $49/month per user for the Starter tier when billed monthly. This entry tier covers basic quoting and scheduling for very small teams, but most medium-sized service businesses opt for the Professional tier at $99/month per user to get inventory and robust mobile capabilities.

Implementation fees, onboarding training and additional module costs (for example advanced reporting or payroll connectors) are typically billed separately. Discounts are often available for annual commitments or larger user packs.

How much is simpro per year

Simpro costs $588/year per user for the Starter plan when billed annually (equivalent to $49/month). The Professional plan equates to $1,188/year per user for $99/month, and the Enterprise tier to $2,388/year per user at $199/month per user. Annual billing may reduce unit costs and often includes a contracted minimum term.

How much is simpro in general

Simpro pricing ranges from $0 (trial) to $199+/month per user. Most real-world deployments fall in the $49–$199/month per user range depending on features, integrations and support level. For whole-company budgeting, include implementation and training in the first-year cost and consider recurring costs for add-on modules and payment processing fees.

• Implementation costs: one-time fees that vary by scope and may include data migration and setup.
• Training and onboarding: professional services or packaged training sessions charged per day or as a fixed program.
• Integration fees: costs for connecting to accounting or payroll systems if not included in a plan.

Always confirm up-to-date pricing directly with the vendor: view Simpro's current pricing tiers.

What is simpro used for

simpro is used primarily to run field service operations for contractors and service providers. Common use cases include:

• Managing reactive and planned maintenance jobs for multiple customers across territories, including recurring service contracts and warranty work.
• Generating accurate estimates and proposals based on standardized product and labour pricing to improve quoting speed and consistency.
• Scheduling technicians by skills, availability and location to maximize first-time fix rates and reduce travel time.

Other uses include fleet and inventory management for parts carried in vans, automated invoicing and posting to accounting systems, and analytics for job profitability and team productivity. Companies also use simpro to formalize processes like safety checklists, compliance documentation and customer-specific service histories that technicians can access in the field.

For businesses that sell both project-based work and ongoing maintenance contracts, simpro provides the workflows to manage both types in one system and report on lifecycle profitability.

Pros and cons of simpro

simpro is feature-rich for its target market, but like any FSM system it has trade-offs. Pros include:

• Comprehensive end-to-end coverage of quoting, scheduling, field execution and invoicing that reduces the need for multiple point solutions.
• Strong mobile functionality that supports offline work, photo capture, signatures and on-site compliance documentation.
• Built-in inventory and purchasing controls suitable for parts-intensive trades, improving cost visibility and stock replenishment.

Cons and considerations:

• Pricing is per user and can scale up for larger teams; implementation and add-on modules can increase initial costs.
• Customization of complex workflows may require professional services or consulting, extending deployment timeframes for larger businesses.
• Organizations with very lightweight scheduling needs might find simpro feature-heavy compared to simple scheduling apps.

Overall, simpro is best suited to businesses that need tighter job costing, inventory control and mobile field capture. Smaller firms with minimal requirements may prefer simpler or lower-cost scheduling-first tools.

Simpro free trial

simpro typically offers trial or demo accounts to evaluate functionality before committing. The trial environment provides limited access to features like quoting, scheduling and the mobile app so prospective customers can validate core workflows and the user interface.

Trials are usually time-limited and may not include integrations or full dataset migration. For a thorough evaluation, a staged pilot with real job data and a small set of users is recommended to test scheduling rules, inventory flows and accounting integration prior to roll-out.

To arrange a hands-on trial or guided demo, contact simpro sales or request access through simpro’s pricing and trial page.

Is simpro free

No, simpro is not a free product for production use. simpro offers trial/demo options for evaluation, but production access requires a paid subscription. Small-scale or temporary demo accounts may be provided for free during sales evaluations, but ongoing operational use requires a paid tier.

Simpro API

simpro exposes programmatic access through a RESTful API and supports webhooks for real-time event notifications. The API surface typically covers core objects such as customers, jobs, quotes, invoices, inventory items, and technician timesheets. This enables integrations with accounting systems, CRMs, payment gateways, and custom in-house tools.

Common API capabilities:

• CRUD operations on jobs, quotes and customer records for automated data flow between systems.
• Time and expense posting endpoints so external time-capture tools or payroll systems can receive field labour data.
• Inventory and stock level endpoints for synchronizing parts across ERP or purchasing systems.
• Webhooks that notify external systems when a job status changes, an invoice is issued or a payment is recorded.

For developers and integrators, simpro publishes API documentation and best-practice guides; review the technical details and authentication methods on simpro’s API documentation page. Many customers use the API together with middleware such as Zapier, Microsoft Power Automate or custom ETL to keep accounting systems and BI tools in sync.

10 simpro alternatives

• ServiceTitan — Comprehensive FSM with strong electrician/HVAC market features and deep estimating and payroll tools.
• Jobber — Simpler scheduling and invoicing for small service businesses with an emphasis on usability and quick setup.
• FieldEdge — Technician-focused FSM with real-time dispatching and accounting integrations for trades.
• Housecall Pro — Consumer-facing field service app aimed at small to medium home service businesses with built-in payment processing.
• Tradify — Trade-focused job management with quoting, timesheets and invoicing aimed at small teams.
• mHelpDesk — Cloud-based FSM offering scheduling, quoting and invoicing with simple integrations.
• ServiceM8 — Lightweight mobile-first FSM for small teams with strong mobile job management capabilities.
• Oracle NetSuite — Broader ERP with FSM extensions for larger enterprise operations requiring integrated finance and inventory at scale.
• Sage Business Cloud — Finance-first platform with add-ons and third-party FSM connectors for accounting-centric businesses.
• simPRO (self-comparison entry) — Included to highlight specific strengths relative to peers in job costing and contract management.

Paid alternatives to simpro

• ServiceTitan — Enterprise-grade FSM for trades with deep integrations, advanced reporting and sales CRM features; typically higher cost but rich functionality for large operations.
• Jobber — Lower-cost paid option for small teams that need job scheduling, quoting and invoicing without complex inventory controls.
• FieldEdge — Paid product targeted at HVAC and electrical contractors with strong dispatch and integration features into QuickBooks.
• Housecall Pro — Paid tiers include in-app payments, automated reminders and marketing tools aimed at residential service providers.
• Tradify — Affordable paid plans that focus on quick quoting and job management for small contractor teams.

Open source alternatives to simpro

• ERPNext — Open source ERP with field service and service invoicing modules; suitable for companies that want full control and the ability to self-host and extend functionality.
• Odoo (Community Edition) — Modular open source suite with project, inventory and invoicing apps that can be configured for simple field service workflows.
• openMAINT — Asset and maintenance management platform oriented to facilities and equipment maintenance; useful when asset tracking is a primary need.
• Snipe-IT — Open source asset management for tracking equipment and tools, useful to complement lightweight FSM solutions.

Open source alternatives often require internal technical resources to implement, host and customize, but can reduce software licensing fees and provide full data ownership.

Frequently asked questions about Simpro

What is Simpro used for?

Simpro is used for field service management and job lifecycle control. It manages quoting, scheduling, mobile job execution, inventory, invoicing and integrations to accounting systems for contractors and service businesses. Organizations use simpro to improve job costing accuracy, dispatch efficiency and invoicing speed.

Does Simpro integrate with QuickBooks and Xero?

Yes, Simpro integrates with major accounting systems like QuickBooks and Xero. These integrations typically sync invoices, payments and customer records to reduce manual re-entry and keep financials consistent between operations and accounting.

How much does Simpro cost per user per month?

Simpro starts at $49/month per user for the Starter tier and commonly runs to $99/month per user or more for full-featured plans. Final pricing depends on selected modules, number of users, and any onboarding or integration services.

Can technicians use Simpro offline in the field?

Yes, Simpro's mobile app includes offline capabilities. Technicians can view previously loaded job data, record time, capture photos and collect signatures while offline; the app synchronizes changes when connectivity is restored.

Does Simpro provide an API for integrations?

Yes, Simpro provides a RESTful API and webhooks. The API enables programmatic access to customers, jobs, quotes, invoices and inventory so teams can integrate simpro with CRMs, ERPs, payroll and custom systems.

Is there a free version of Simpro?

No, Simpro does not offer a permanent free version for production use. simpro typically provides trial or demo access for evaluation, but ongoing operational access requires a paid subscription.

Can Simpro handle recurring maintenance contracts and service agreements?

Yes, Simpro supports recurring service contracts and automated scheduling. You can create recurring jobs, manage service cycles and automate billing for contract customers to ensure consistent revenue recognition and service delivery.

How secure is Simpro for customer and financial data?

Simpro uses standard enterprise security controls for data protection. These include encrypted data transport (TLS), role-based access controls, and routine backups. For specific compliance and certifications, review simpro’s security information on their security and compliance resources.

Can Simpro integrate with payment processors for on-site card payments?

Yes, Simpro supports payment processing integrations. On-site card payments and online invoice payment links are supported via integrated payment providers so invoices can be paid and reconciled quickly.

What training and onboarding does Simpro offer?

Simpro offers structured onboarding, training and professional services. Typical programs include administrator training, technician mobile training, data migration assistance and optional ongoing support packages to accelerate adoption and reduce deployment risks.

simpro careers

simpro maintains career pages for roles across product development, customer success, implementation consulting, sales and support. Job openings typically include positions for software engineers, implementation specialists with field service domain knowledge, training consultants and account managers. Candidates often need experience with SaaS products, knowledge of field operations, or prior work in trade services.

For current openings and hiring information, review the company’s careers page.

simpro affiliate

simpro may operate partner and reseller programs for consultants, system integrators and industry associations. Affiliate and partner programs usually include referral incentives, reseller pricing, co-branded marketing resources and access to training. If you represent a consulting firm or reseller interested in promoting simpro, contact simpro’s partner team for program details and requirements.

Where to find simpro reviews

Customer reviews for simpro are available on major software review sites and industry forums. For independent user feedback and ratings, check simpro reviews on G2 and Capterra where customers post product experience, implementation outcomes and feature ratings. Visit the Simpro G2 listing and the Simpro Capterra page to read verified user reviews and comparison notes.