Upkeep

What is UpKeep

UpKeep is a mobile-first, AI-enabled Computerized Maintenance Management System (CMMS) and Enterprise Asset Management (EAM) platform that integrates Industrial Internet of Things (IIoT) data. It consolidates work orders, asset records, preventive maintenance schedules, parts and inventory, inspections, and analytics in a single system intended for maintenance technicians, reliability engineers, facilities managers and operations leaders.

The platform is designed for field-first workflows: mobile apps let technicians create, update and close work orders, capture photos and notes, and access asset histories while on the shop floor. UpKeep layers automation and AI features over those core workflows to reduce repetitive tasks, suggest priorities and trigger work orders from sensor or meter data.

UpKeep is commonly used across manufacturing, food & beverage, retail and franchised businesses, healthcare facilities, property management and higher education. It targets teams that need to reduce downtime, extend asset lifecycles and centralize maintenance data to make decisions from a single source of truth.

UpKeep features

UpKeep groups features across maintenance operations, asset lifecycle, inventory control, analytics and connected devices. The feature set is broad and built around enabling teams to shift from reactive break/fix activity to preventive and condition-based maintenance.

Key capability areas include:

• Work Order Management: create, assign, track and close work orders from mobile or web interfaces; attach photos, checklists and time logs.
• Preventive Maintenance (PM): schedule time-based PMs and trigger PMs from meter readings or IoT signals; include step-by-step procedures for technicians.
• Asset Management: full asset registry with history, parts linked to assets, depreciation and lifecycle tracking.
• Parts & Inventory: stock counts, reorder alerts, multi-location inventory tracking and purchase order integrations.
• Analytics & Reporting: out-of-the-box dashboards showing KPIs like work orders completed, maintenance compliance, MTTR and asset reliability.
• IIoT & Sensors: wired/wireless sensor integrations for vibration, temperature, current and other condition indicators that can create or escalate work orders.

Beyond those, UpKeep offers role-based access, forms and safety inspections, mobile offline capability, barcode and QR scanning for quick asset access, and integrations with systems such as ERP and IoT platforms. Their support, onboarding and professional services are positioned to help larger deployments with data migration and process design.

What does UpKeep do?

UpKeep organizes and automates maintenance activities so teams can reliably perform inspections, execute preventive routines and act on device telemetry without manual tracking. At the technician level, it provides a mobile-first interface to manage daily tasks; at the manager level, it surfaces analytics to prioritize work and manage inventory spend.

It can turn IoT signals and meter readings into actionable work orders, reducing the time between detection and repair. The asset registry preserves repair histories and parts usage so teams can analyze recurring failures and make evidence-based capital replacement decisions.

For organizations scaling across facilities or franchises, UpKeep adds multi-site management and standardized workflows so corporate teams can measure performance across locations and enforce compliance with consistent PMs and safety procedures.

UpKeep pricing

UpKeep offers these pricing plans:

• Essential: $20/month per user — basic CMMS features for teams looking to track assets and create standard preventive maintenance schedules.
• Premium: $45/month per user — expanded features including enhanced reporting, machine status visibility and additional workflow controls.
• Professional: Request pricing — for organizations needing deeper analytics, advanced integrations and cross-department visibility. Request pricing for more information.
• Enterprise: Request pricing — tailored for multi-site, multi-system deployments that require customization, SSO, dedicated support and enterprise SLAs. Request pricing for more information.

Monthly rates above reflect on-demand billing published by the vendor for the corresponding named tiers. UpKeep also offers annual billing options that typically provide a discount versus monthly rates; organizations with larger user counts or multiple sites should request custom quotes to realize volume pricing and implementation services. Check UpKeep's current pricing options (https://www.onupkeep.com/pricing) for the latest rates and enterprise arrangements.

Visit their official pricing page for the most current information.

How much is UpKeep per month

UpKeep starts at $20/month per user for the Essential plan according to the vendor’s published rates. That entry-level tier provides asset tracking, work order creation and basic preventive maintenance scheduling suitable for small teams or single-site operations.

Monthly prices escalate for advanced tiers that add analytics, IoT triggers and multi-site capabilities; the Premium tier is listed at $45/month per user, while Professional and Enterprise tiers are priced on request.

Organizations should compare monthly versus annual billing and include implementation and training costs when calculating the total monthly cost per user.

How much is UpKeep per year

UpKeep offers flexible pricing with both monthly and annual billing options; annual contracts commonly include discounts versus month-to-month billing and may bundle implementation or support credits. The vendor’s site lists per-user monthly rates for Essential and Premium but requires contacting sales for exact annual pricing and enterprise discounts.

For teams that can commit annually, the per-user effective rate will typically be lower than the monthly sticker price; larger deployments should request a formal quote to capture volume discounts and implementation services.

Check UpKeep's current pricing options (https://www.onupkeep.com/pricing) to see available yearly discounts and enterprise licensing arrangements. Visit their official pricing page for the most current information.

How much is UpKeep in general

UpKeep pricing ranges from $20/month per user to custom enterprise pricing. Entry-level teams can expect to pay the published Essential tier at $20/month per user, while mid-market teams seeking analytics and IoT support commonly use the Premium tier at $45/month per user. Larger organizations typically move to Professional or Enterprise tiers with custom pricing based on user counts, sites and required integrations.

Total costs include license fees, any required IoT sensor hardware, implementation services, data migration and ongoing support. Budget planning should factor in initial setup, training, and potential inventory cleanup or tag-scanning projects required to onboard assets.

For exact numbers and potential annual savings by paying upfront, consult UpKeep’s pricing materials and request a tailored quote. Visit their official pricing page for the most current information.

What is UpKeep used for

UpKeep is used to centralize and operationalize maintenance work across asset-heavy organizations. Core use cases include replacing paper-based work order systems, scheduling preventive maintenance to reduce unplanned downtime, and capturing accurate asset histories to support reliability engineering.

Teams use UpKeep to enforce standard operating procedures—PM checklists and step-by-step tasks—so field technicians complete consistent, auditable work. That helps organizations maintain regulatory compliance, track safety inspections and reduce variability in maintenance outcomes.

Another common use is inventory optimization: linking parts to assets and work orders reduces emergency purchases and shortens repair time. With integrated IIoT, UpKeep is also used for condition-based maintenance, where sensor thresholds automatically create work orders when equipment shows signs of degradation.

Pros and cons of UpKeep

Pros:

• Centralized maintenance data: single repository for assets, work orders, parts and histories that supports root cause analysis and lifecycle decisions.
• Mobile-first design: field technicians can use mobile apps for offline access, photo capture and QR/barcode scanning which speeds work order resolution.
• IIoT and automation: conditional triggers from sensors and meters reduce manual monitoring and enable predictive workflows.
• Scalable for multi-site deployments: role-based access and standardized PM templates help manage consistency across locations.

Cons:

• Per-user pricing model can become expensive for large technician populations if not scoped carefully; total cost must include implementation and sensor hardware when used as an IIoT platform.
• Advanced analytics and enterprise integrations are often gated behind higher-tier plans or professional services, which increases implementation timelines and cost.
• Organizations with highly bespoke processes may require customization or integrations that add project complexity and extend time to value.

Choosing UpKeep requires balancing the benefits of mobility, automation and IoT with the cost of scaling. Pilot programs and staged rollouts are common approaches to demonstrate ROI before committing to enterprise-wide licenses.

UpKeep free trial

UpKeep commonly offers a trial period so teams can evaluate core CMMS functions, mobile workflows and PM scheduling before committing to a paid plan. The trial gives access to the platform’s primary features so technicians and managers can validate day-to-day usability and integration needs.

Trials are useful for testing asset import workflows, creating and executing PMs, and verifying mobile offline behavior on the teams’ devices. Trials also let teams run a short inventory or tagging exercise to see how parts and stock tracking work in practice.

Because many organizations need help to set up realistic PMs and migrations, UpKeep pairs initial trials with onboarding support and paid Pledge-style programs that include implementation assistance, which reduces common trial-to-production friction.

Is UpKeep free

UpKeep does not position its primary product as a permanently free plan for production use. The vendor typically offers a time-limited free trial so teams can evaluate the platform, but ongoing operational use is billed under Essential, Premium or custom Enterprise licenses.

Small teams or pilots can use the trial to confirm fit; for sustained operations, budget for per-user licensing, potential sensor hardware and implementation fees. Check UpKeep’s current offers and any promotional trials on their pricing page.

UpKeep API

UpKeep provides an API and integration options to connect asset and work order data with ERP systems, CMMS-adjacent tools and third-party IoT platforms. The API supports CRUD operations for assets, work orders, users and inventory, enabling automation and two-way synchronization with other enterprise systems.

Common integration patterns include pushing work order data to service management tools, importing parts and BOM data from procurement systems, and ingesting sensor telemetry from IIoT gateways. For condition-based workflows, the API can be combined with webhooks to trigger downstream systems or alerting platforms in real time.

Developers building integrations should consult UpKeep’s API documentation and developer resources for rate limits, authentication (typically token-based), available endpoints and example payloads. For enterprise implementations, UpKeep’s professional services can assist with custom integration design and testing. See UpKeep’s developer resources for details and implementation guidance (https://www.onupkeep.com/developers).

10 UpKeep alternatives

Paid alternatives to UpKeep

• Fiix — Cloud CMMS with work order management, asset tracking and API integrations focused on mid-market maintenance teams. Fiix emphasizes EAM features and has structured onboarding services.
• IBM Maximo — Enterprise-grade EAM platform with deep asset lifecycle management, advanced scheduling and extensive integration capabilities for large organizations with complex requirements.
• Infor EAM — Full-featured enterprise asset management solution with strong support for regulated industries and heavy customization for large deployments.
• Hippo CMMS — User-friendly CMMS for small to mid-sized operations that need straightforward work order and preventive maintenance capabilities.
• Maintenance Connection — Feature-rich CMMS offering, often used by manufacturing and facilities teams requiring detailed asset records and reporting.
• Dude Solutions (Brightly) — Suite of facilities and asset management tools with a focus on education, government and healthcare customers seeking long-term asset strategies.
• ServiceMax — Field service management and asset-centric service platform that pairs well with complex service delivery organizations and OEMs.

Open source alternatives to UpKeep

• OpenMAINT — Open-source CMMS/EAM oriented to asset management and preventive maintenance workflows; suitable for organizations that can self-host and customize the platform.
• Snipe-IT — While primarily an IT asset management system, Snipe-IT can be adapted for basic asset tracking and inventory management in maintenance contexts.
• Fleetco (community tools) — Community-driven tools and smaller open-source projects that combine asset registers and work order systems; best suited to teams able to extend and maintain the stack.

Each paid alternative differs on deployment model, customization, analytics depth and pricing approach; open source options require internal resources to host, customize and secure the environment.

Frequently asked questions about UpKeep

What is UpKeep used for?

UpKeep is used for maintenance management and asset operations. It helps teams manage work orders, schedule preventive maintenance, track asset histories, maintain parts inventory and respond to IIoT signals. Organizations use it to reduce downtime, improve compliance and centralize maintenance data across sites.

How does UpKeep handle preventive maintenance?

UpKeep supports time-based and condition-based PMs. You can schedule recurring PMs, attach procedures and trigger PMs from meter readings or IoT sensor thresholds so work orders are created automatically when conditions indicate service is needed.

Does UpKeep integrate with IoT sensors?

Yes, UpKeep integrates with IIoT sensors. The platform accepts telemetry from connected sensors and gateways to monitor vibration, temperature, current and other signals and can escalate alerts into work orders or dashboard incidents.

Can UpKeep be used offline on mobile devices?

Yes, UpKeep includes mobile offline capability. Technicians can view previously loaded work orders and asset details while offline and sync updates when they regain connectivity, which is important for field work in low-coverage areas.

Is there a free version of UpKeep?

UpKeep offers a free trial but not a permanent full-feature free tier for production. The trial lets teams evaluate features; continued use requires a paid Essential, Premium or custom Enterprise license depending on needs.

How much does UpKeep cost per user?

UpKeep starts at $20/month per user for the Essential plan and lists $45/month per user for the Premium tier; Professional and Enterprise tiers are priced on request. Pricing can change, so check UpKeep’s current pricing options (https://www.onupkeep.com/pricing) for the latest details.

What integrations does UpKeep support?

UpKeep supports integrations via API and connectors. Common integrations include ERP, procurement, single sign-on (SSO) providers and IoT platforms; custom integrations can be implemented using the UpKeep API and webhooks.

How long does it take to implement UpKeep?

Implementation timelines vary by scope and complexity. Small teams can onboard basic features within days or weeks, while multi-site enterprise rollouts involving data migration, IoT sensor deployments and ERP integrations typically take several months and require professional services.

How secure is UpKeep with company data?

UpKeep follows industry-standard security practices for SaaS platforms. Security measures typically include encrypted data in transit, role-based access controls and enterprise options like SSO; for specific certifications and compliance, review UpKeep’s security documentation on their site (https://www.onupkeep.com/security).

Where can I find customer reviews of UpKeep?

You can find customer reviews on major SaaS review sites and case study pages. Review platforms such as G2 and Capterra host user feedback and ratings, and UpKeep publishes customer case studies and testimonials on its site that highlight ROI and deployment examples.

upkeep careers

UpKeep maintains a careers page with roles across product, engineering, sales, customer success and operations. Job listings typically describe responsibilities, required experience and whether remote or on-site work is expected. Candidates should review role descriptions, benefits and the company’s cultural materials before applying; larger SaaS vendors also list openings on LinkedIn and major job boards.

upkeep affiliate

UpKeep provides partner and reseller programs for channel partners who deploy the platform to customers. Affiliate or partner programs generally include referral fees, co-selling support and technical enablement for partners who help implement and scale UpKeep across customer sites. Interested partners should contact UpKeep’s partner team to understand requirements and revenue share models.

Where to find upkeep reviews

UpKeep reviews are available on software review aggregators and industry publications. Look for user reviews and ratings on platforms such as G2, Capterra and TrustRadius for qualitative feedback on ease of use, mobile experience and support responsiveness. Also consult UpKeep’s customer stories and case studies on their site to see documented ROI examples and deployment scenarios (https://www.onupkeep.com/customers).