FieldDrive is a field service management (FSM) platform that helps service businesses schedule jobs, dispatch mobile teams, capture on-site data, and complete billing. The platform combines a web-based office console with native mobile apps so back-office users can create jobs, assign crews, and monitor progress while technicians use phones or tablets to access job details, capture signatures and photos, and create invoices on site.
FieldDrive focuses on industries that manage mobile workers and physical assets, including HVAC, plumbing, electrical, pest control, landscaping, and equipment maintenance. The system stores customer records, job history, asset information, and service agreements in a single database that’s accessible from the office and the field.
Beyond basic dispatch, FieldDrive provides tools for pricing and estimates, recurring work orders, GPS-based routing, digital forms, and integrated payments. The product emphasizes operational continuity for teams that must continue work offline in areas with limited connectivity and requires accurate audit trails for compliance and warranty work.
Adoption typically spans day-to-day operations (scheduling and dispatch), field productivity (mobile checklists, parts tracking), and financial workflows (invoicing, payments, integrations with accounting systems). For administrators, FieldDrive includes reporting and role-based access controls to manage permissions across dispatchers, technicians, and managers.
FieldDrive groups core capabilities around dispatch, mobile execution, customer management, billing, and integrations. The platform provides a full-featured office console plus native mobile applications for iOS and Android.
Scheduling and dispatch features include color-coded calendars, drag-and-drop assignment, multi-day and recurring job scheduling, capacity views by technician or crew, and geo-fenced job boundaries for location-based alerts. Route optimization can reorder a technician’s jobs to reduce travel time and fuel usage.
Mobile app functionality supports offline data capture, photo and video attachments, digital signatures, barcode/QR scanning for parts and assets, time and GPS stamping, and on-site invoicing with payment card entry. The mobile forms engine lets administrators build custom checklists and inspection forms that technicians complete and attach to job records.
Customer and asset management tools store contact history, site addresses, equipment serial numbers, service histories, and warranty details. The platform supports service agreements and recurring maintenance schedules with automatic job generation and renewal reminders.
Financial features include estimate and quote generation, invoice creation from completed jobs, integrated payment processing (card-present and card-not-present), and syncing with accounting software. Built-in reporting covers revenue by technician, job profitability, parts usage, and overdue invoices.
Operational features extend to parts and inventory management, work order templates, SLAs and escalation rules, multi-warehouse parts locations, technician certifications tracking, and role-based access controls for compliance.
FieldDrive manages the lifecycle of a field service job from lead or call-in to invoicing and follow-up. Office users create a job, add customer and asset details, schedule or assign the job, and push it to a technician’s mobile app. Technicians receive job details, perform work on-site using forms and checklists, capture signatures and photos, and either create an invoice or mark the job complete.
The platform automates routine administrative tasks such as generating recurring maintenance jobs, sending appointment reminders to customers, and routing job-related documents to accounting. By centralizing job records and communications, it reduces duplicate data entry and the risk of lost paperwork.
FieldDrive also supports operational analytics: managers can track technician productivity, measure first-time-fix rates, monitor parts consumption, and reconcile field revenue against estimates. These insights allow organizations to adjust staffing, pricing, and inventory strategies.
Finally, FieldDrive integrates with mapping and routing services so dispatchers can build efficient schedules. Integrations with accounting and payment systems ensure field invoices are posted to the general ledger and that payments are reconciled with bank deposits.
FieldDrive offers these pricing plans:
These tiers reflect common field service packaging for teams; enterprise customers typically receive volume discounts, custom SLAs, and professional services for migration and integration. Check FieldDrive's current pricing tiers at https://www.fielddrive.com/pricing for the latest rates and enterprise options.
FieldDrive starts at $39/month per user for the Starter tier when billed monthly. That Starter level covers basic scheduling, mobile job access, and simple invoicing; teams that need route optimization, inventory management, or enhanced reporting typically move to the Professional tier priced at $79/month per user.
Enterprise accounts are custom-priced and often include multi-year discounts, implementation support, and premium SLAs. Billing frequency (monthly vs. annual) and whether pricing is displayed per user or per account will affect the final monthly cost.
For seasonal or small teams, the Free Plan provides a no-cost option to evaluate the product before committing to paid seats.
FieldDrive costs $360/year per user for the Starter plan when billed annually, and $756/year per user for the Professional plan when billed annually. Annual billing typically reduces the effective monthly cost and may include a discount for prepayment.
Large organizations negotiating Enterprise contracts will often receive annual invoicing with terms that reflect implementation fees, training packages, and additional module licensing.
Always verify the current annual discounts and any setup fees by contacting sales or viewing FieldDrive's published documentation on their pricing page.
FieldDrive pricing ranges from $0 (free) to custom Enterprise rates. Small single-user businesses can begin on the Free Plan while most operational teams pay between $39/month and $79/month per user depending on features and billing cadence. Enterprise customers should expect custom quotes that reflect integrations, user counts, and support needs.
When evaluating total cost of ownership, include migration and training costs, payment processor fees, and any third-party integrations such as mapping or accounting connectors.
FieldDrive is used to manage field service operations end-to-end: scheduling, dispatching, on-site work capture, parts and inventory, and billing. Typical daily activities executed in the system include creating service tickets, assigning technicians, tracking job progress in real time, and issuing invoices after job completion.
Beyond day-to-day job handling, FieldDrive is used to manage recurring maintenance contracts, warranty repairs, and asset histories to ensure service continuity. Service managers use the platform to measure KPIs such as response time, first-time-fix rate, and job profitability.
Customer-facing use includes appointment reminders, an optional customer portal for job status and invoices, and automated communications (SMS/email) for confirmations and follow-ups. For compliance-heavy industries, FieldDrive stores inspection checklists and service records to support audits and warranty claims.
FieldDrive is also used as a data source for operational planning. Reports on technician utilization, parts consumption, and travel times inform hiring decisions, route layouts, and pricing adjustments.
FieldDrive provides a focused feature set tailored to mobile service teams, offering meaningful benefits but also some trade-offs to assess before purchase.
Pros:
Cons:
Overall, FieldDrive is strong for operations-focused service teams that need mobile-first job execution with integrated billing, but teams should evaluate whether included modules meet specialized needs such as complex parts lists or integrated CRM workflows.
FieldDrive commonly offers a free trial and a limited Free Plan to let prospective customers evaluate core scheduling and mobile features without commitment. Trial access typically includes sample data and a constrained number of users so teams can validate workflow compatibility before purchasing.
Free trials are suitable for testing mobile app behavior, offline capabilities, and basic dispatch workflows. They are not intended for full production use; teams planning migration should run parallel processes during trial to confirm data mapping and integrations.
For enterprise evaluations, FieldDrive can provide sandbox environments, guided demos, and proof-of-concept configurations that mirror the customer’s business rules. These scoped trials are useful when advanced integrations (ERP or telematics) are under consideration.
Yes, FieldDrive offers a Free Plan intended for single-user evaluation and very small operations. The Free Plan includes limited job creation, basic mobile access, and restricted reporting. For teams needing multi-user support, inventory, or advanced reporting, paid tiers (Starter or Professional) are required.
FieldDrive exposes a RESTful API designed to let customers integrate job, customer, asset, invoice, and timesheet data with third-party systems. The API typically provides endpoints to create and update jobs, query customer records, push invoices, and retrieve technician location data for custom dashboards.
Common authentication models include API keys or OAuth 2.0 tokens for enterprise customers. Rate limits are applied to prevent abuse; higher throughput and dedicated API support can be negotiated for Enterprise contracts. FieldDrive also supports webhooks for event-driven notifications (e.g., job status changed, invoice paid) so external systems can react to key lifecycle events in real time.
SDKs or community-contributed libraries often exist for popular languages (JavaScript/Node, Python, and PHP) to accelerate integration. Typical integration patterns include:
For developer resources and API reference, view FieldDrive's developer documentation at https://www.fielddrive.com/developers or the API reference at https://www.fielddrive.com/api.
Below are competitors and alternatives that address overlapping needs in field service management and mobile workforce automation.
Jobber — A field service platform for small businesses that emphasizes client management, scheduling, and simple invoicing. Jobber is often chosen by residential service teams for its usability and client-facing features.
ServiceTitan — A full-featured, enterprise-grade service platform for HVAC, plumbing, and electrical companies. ServiceTitan focuses on revenue optimization, dispatching at scale, and deep integrations for large service organizations.
Housecall Pro — Designed for small to mid-sized home service businesses, it offers easy scheduling, marketing tools, payments, and customer reminders with a focus on simplicity.
FieldEdge — Built for contractors, FieldEdge combines dispatching with detailed job costing and parts management; it integrates tightly with QuickBooks Desktop for financial workflows.
mHelpDesk — Provides job management, scheduling, and invoicing with a focus on field-based businesses needing lightweight CRM and work order capabilities.
MaintiMizer — A vertical-leaning option for companies that need preventive maintenance and asset management alongside work order handling.
ServiceFusion — Combines CRM, dispatch, and invoicing; includes payment processing and integration with accounting software for SMBs.
Odoo — A modular ERP with a field service module; Odoo provides work orders, timesheets, and routing through open modules that can be self-hosted or run via Odoo.sh. It’s flexible but requires configuration for field mobility.
ERPNext — An open source ERP platform that includes service and maintenance features. ERPNext can manage job cards, timesheets, and asset histories and is a fit for organizations that prefer open source stacks and full data control.
OpenMAINT — An open source solution focused on asset and maintenance management; suitable for organizations that need strong asset lifecycle management with work order capabilities but may require additional mobile tooling.
SOGeo (community projects) — Various community-driven open-source projects and lightweight dispatch tools exist that combine mapping, job assignments, and mobile forms; these are best for teams with development resources.
FieldDrive is used for field service management and mobile workforce coordination. Businesses use it to schedule and dispatch technicians, capture on-site service data, manage assets and parts, and complete invoicing and payments from the field. It supports recurring maintenance, warranty tracking, and performance reporting for managers.
Yes, FieldDrive integrates with QuickBooks for accounting synchronization. The integration typically supports syncing customers, invoices, and payments so that field invoices posted in FieldDrive appear in the accounting ledger. Integration specifics (QuickBooks Online vs. Desktop) and mapping behavior should be validated in the integration settings.
FieldDrive starts at $39/month per user for the Starter plan when billed monthly, with a Professional tier commonly priced at $79/month per user. Enterprise pricing is custom and depends on user counts, integrations, and implementation scope.
Yes, FieldDrive offers a Free Plan suitable for single users or basic trials. The Free Plan allows limited jobs and basic mobile access so small operators can test the product before upgrading to paid tiers for multi-user and advanced functionality.
Yes, FieldDrive includes parts and inventory management features in mid-level and higher plans. Teams can track parts on service vehicles, assign parts to jobs, and report on parts usage and costs to improve job profitability tracking.
Yes, FieldDrive's mobile apps offer offline capability. Technicians can open assigned jobs, complete forms, capture photos and signatures, and record time while offline; data syncs automatically when the device reconnects to the network.
FieldDrive supports native iOS and Android mobile applications designed for technicians. Native apps ensure access to device features such as camera, GPS, barcode scanning, and local storage for offline use.
FieldDrive uses industry-standard security controls to protect data. The platform employs encrypted transport (HTTPS), role-based access controls, optional SSO for enterprise customers, and backup procedures. Customers with specific compliance needs should review FieldDrive's security documentation and consider Enterprise plans for enhanced controls.
Yes, FieldDrive supports recurring work orders and service agreements. Administrators can configure recurring schedules, automatic job generation, and renewal reminders so preventive maintenance and recurring services run without manual job creation.
Yes, FieldDrive provides an API and developer documentation that covers REST endpoints, authentication methods, and webhook events. Developers can integrate job data, customer records, and invoices with external systems; view the FieldDrive developer resources at https://www.fielddrive.com/developers for full details.
FieldDrive maintains hiring pages for roles across product, engineering, customer success, sales, and implementation services. Engineering roles often emphasize experience with mobile-first applications, API design, and cloud infrastructure, while customer success positions focus on product onboarding and process improvements for service teams.
Career candidates can expect a mix of remote and on-site positions depending on the role and the company’s current workplace policy. Technical interviews typically include real-world scenarios around syncing mobile data, handling offline-first UX, and integrating with accounting systems.
For up-to-date openings and job descriptions, view FieldDrive's careers page at https://www.fielddrive.com/careers or follow their company profile on major job platforms.
FieldDrive operates partner and referral programs for consultants, resellers, and implementation partners who work with field service customers. Affiliate or partner arrangements usually include referral fees, co-marketing opportunities, and access to partner training to enable certified implementations.
Partners often receive sales enablement materials, sandbox accounts for demonstrations, and priority support for joint customers. If you are an implementation partner or systems integrator, inquire about partner tiers and certification requirements on FieldDrive's partner page at https://www.fielddrive.com/partners.
Independent reviews of FieldDrive appear on software directories and review sites that cover field service and operations tools. Look for detailed user reviews that discuss scheduling, offline mobile performance, integration quality (especially QuickBooks), and customer support responsiveness.
Industry-specific forums and Facebook or LinkedIn groups for HVAC, plumbing, and field services are also useful for firsthand accounts of using FieldDrive in production. For aggregated ratings and verified customer reviews, search review platforms and FieldDrive's customer testimonials at https://www.fielddrive.com/reviews.