Fieldfx

What is fieldfx

Fieldfx is a field service management (FSM) platform focused on companies that operate field crews and manage physical assets — commonly used in oil & gas, utilities, telecom, construction, and industrial services. The product centralizes field work management by combining scheduling and dispatch, mobile work execution, asset and inventory management, timesheets and expenses, and operational reporting into a single system that integrates with back-office ERP and GIS systems.

Fieldfx supports both office-based dispatchers and mobile field crews. Office users get a web-based console for planning, resource allocation, and performance monitoring; field users get native mobile apps with offline capabilities for job instructions, forms, safety checks, and photo capture. The platform places emphasis on regulatory compliance, chain-of-custody documentation, and auditable workflows because customers in energy and utilities require rigorous data trails.

Fieldfx also includes features for cost tracking and invoicing, permitting and certification tracking, and analytics. Its architecture is intended to handle distributed, multi-vendor field work with configurable workflows and role-based access controls so companies can adapt the system to their operational processes without heavy customization.

Fieldfx features

What does fieldfx do?

Fieldfx provides tools to plan, schedule, dispatch, execute, and close field work in a unified solution. Core functionality includes:

• Work scheduling and dispatch: visual boards, resource matching, skill-based assignment, and real-time updates to planned work.
• Mobile work execution: native mobile applications for iOS and Android with offline data capture, checklists, digital signatures, photo and video capture, and job completion workflows.
• Asset and inventory management: asset registers, serialized equipment tracking, spare parts management, and automated inventory adjustments when parts are used on jobs.
• Time and expense capture: crew timesheets, activity-level labor tracking, expense receipts, and integration to payroll or ERP systems.
• Forms, permits, and compliance: configurable forms, safety checklists, permit-to-work flows, and auditable records for regulatory reporting.

Beyond those core capabilities, Fieldfx typically offers reporting and analytics dashboards, configurable notifications and alerts, GPS-based location tracking for crews and assets, and integration connectors to common back-office systems (ERP, accounting, and GIS). These features reduce manual paper work, improve schedule adherence, and provide a single source of operational truth for field activity.

Fieldfx pricing

Fieldfx offers these pricing plans:

• Free Plan: $0/month — limited trial access for evaluation with restricted users and features (typically time-limited and intended for proof-of-concept).
• Starter: $45/month per user billed annually (equivalent to $540/year per user) — core scheduling, mobile work execution, and basic reporting.
• Professional: $75/month per user billed annually (equivalent to $900/year per user) — includes advanced dispatch, inventory management, offline mobile features, and expanded integrations.
• Enterprise: Custom pricing — includes advanced security, single sign-on (SSO), dedicated support, SLA guarantees, and custom integration and deployment options.

Monthly billing for Starter and Professional tiers is available at higher per-user rates (for example, Starter monthly can be $55/month per user and Professional monthly $90/month per user). Check FieldFX's pricing tiers for the latest rates and enterprise options.

Fieldfx pricing commonly depends on number of users, required modules, volume of mobile devices, optional marketplace modules (such as advanced analytics), and implementation services. Enterprise customers should expect a multi-year contract and volume pricing, while smaller teams can start with a modular subscription and add features over time.

How much is fieldfx per month

FieldFX starts at $45/month per user when billed annually for the Starter plan. Monthly (non-annual) billing typically increases the per-user monthly cost by 15–25%, so organizations that prefer month-to-month invoices should expect higher per-user rates.

Pricing for the Professional tier typically starts at $75/month per user when billed annually. FieldFX also sells add-on modules and increased API usage tiers that affect the final per-month invoice.

Enterprise customers are quoted a consolidated monthly equivalent based on license counts and contracted services; those contracts can include volume discounts, fixed implementation fees, and dedicated support costs.

How much is fieldfx per year

FieldFX costs $540/year per user for the Starter plan when billed annually at $45/month per user. The Professional tier at $75/month per user equates to $900/year per user under annual billing.

Enterprise pricing is negotiated and frequently presented as an annual contract that bundles licenses, implementation, and support; total annual spend depends on modules, integrations, and any professional services required for deployment.

How much is fieldfx in general

FieldFX pricing ranges from $0 (trial) to enterprise-level custom pricing, typically between $45/month and $75+/month per user for standard plans. Small pilot deployments can run on the Starter tier, while production deployments for medium and large companies commonly use Professional or Enterprise tiers with multi-thousand-dollar annual contracts when implementation services and integrations are included.

Total cost of ownership should include subscription fees, mobile device procurement and management, integration and implementation services, training, and recurring support. Many organizations budget for professional services equal to one-time implementation costs of several months of subscription fees, depending on the level of process change and integration complexity.

What is fieldfx used for

Fieldfx is used to manage end-to-end field operations: from planning and dispatching work orders to executing tasks on mobile devices, tracking inventory and assets, and closing out jobs for invoicing and compliance. Companies use the platform to replace paper-based workflows and to connect field activity to back-office financial and enterprise systems.

Common operational uses include managing routine maintenance and inspections, executing one-off corrective repairs, coordinating multi-vendor crews on a single site, and tracking time and materials down to the line-item level for accurate invoicing. The platform is also used to capture regulatory data in industries where audits and traceability are required.

Because Fieldfx has offline-capable mobile apps, it is especially useful in environments with intermittent connectivity — remote well sites, underground facilities, and locations with limited cellular coverage. Crews complete work, capture evidence, and sync records automatically when connectivity is restored.

Organizational benefits include reduced administrative overhead (less re-keying of field data), improved job visibility and adherence to SLAs, more accurate cost capture for billing, and improved safety through standardized forms and permit workflows.

Pros and cons of fieldfx

Pros:

• Fieldfx provides a comprehensive suite of field service capabilities designed for asset-intensive industries, which reduces the need for multiple disparate systems. The depth of mobile features (offline forms, signatures, photo capture) allows crews to operate effectively in remote environments.
• The platform's focus on compliance and audit trails is suited for regulated industries; configurable forms and permit-to-work flows reduce compliance risk and provide an auditable record for inspections.
• Integration capabilities to ERP, accounting, and GIS systems connect field operations to financial outcomes, which improves invoicing accuracy and reduces revenue leakage.

Cons:

• As a specialized FSM solution, Fieldfx can require significant implementation time, especially when integrating with complex ERP or legacy systems. This can increase upfront costs and lengthen time-to-value for large deployments.
• Pricing for full-featured deployments can be higher than lightweight FSM or generic workforce tools, making it less attractive to very small outfits with simple scheduling needs.
• Customization beyond configurable workflows may require professional services; teams expecting a fully plug-and-play experience should budget for configuration and training.

Operational trade-offs typically involve balancing rapid deployment with the need to map existing business rules into the system. Organizations with mature field processes will get the most value because they can translate those processes into templates and automated workflows that scale.

Fieldfx free trial

Fieldfx typically offers a limited Free Plan or trial access intended for proof-of-concept evaluations. The trial usually includes access to core scheduling and mobile features for a small number of users and is time-limited (often 14 to 30 days) so teams can validate mobile workflows, offline behavior, and basic integrations before committing to a paid plan.

Trials let companies test device compatibility, check offline sync behavior, and validate that required forms and permits can be modeled in the system. Trials are also a good way to evaluate dispatch responsiveness, rule-based assignment, and reporting capabilities without a full implementation.

Longer pilot projects are often available under a paid pilot engagement that includes configuration support and limited integration work; this is common for mid-size customers who need to validate the integration to an ERP or asset registry before a full rollout.

Is fieldfx free

No, FieldFX is not generally offered as a permanently free product for production use. The company commonly provides a short trial or proof-of-concept environment that is free for evaluation but production deployments require a paid subscription and may include implementation services.

Small teams can sometimes pilot the product with a limited free access period, but ongoing use, additional users, and advanced modules require a Starter, Professional, or Enterprise subscription.

Fieldfx API

Fieldfx provides API capabilities intended to integrate field operations with ERP, accounting, and GIS systems. The API typically exposes endpoints for work orders, asset records, inventory movements, crew status, timesheets, and attachments so back-office systems can ingest field data in near-real-time.

APIs are designed to support both synchronous and asynchronous integrations: push notifications for status updates and webhooks for event-driven workflows, plus bulk data endpoints for nightly data synchronization. The platform also usually includes a developer portal or API documentation that explains authentication (API keys or OAuth), rate limits, payload schemas, and example calls.

Integration scenarios commonly implemented via the API include:

• Sending completed work-orders and time/expense lines to an ERP or billing system for invoicing.
• Synchronizing asset master data from an asset registry or CMMS into Fieldfx and returning asset condition data after inspections.
• Pulling crew location and job status into a third-party GIS or operations dashboard.

For enterprise customers requiring high-volume or custom integrations, Fieldfx typically offers professional services to build and manage the integration, or a marketplace of pre-built connectors to common ERP and GIS platforms. See FieldFX's API documentation for technical details and authentication requirements on their developer pages: view the FieldFX API documentation and integration options.

10 Fieldfx alternatives

Paid alternatives to fieldfx

• ServiceMax — Comprehensive field service management with strong asset lifecycle, warranty management, and IoT integration; aimed at large enterprises.
• SAP Field Service Management — Part of SAP's cloud suite, integrates tightly with SAP ERP and CRM for end-to-end service and financial reconciliation.
• IFS Field Service Management — Focused on complex, asset-centric industries with entitlement management, advanced scheduling, and lifecycle services.
• FieldAware — Cloud-first FSM with a modern mobile app, configurable workflows, and a focus on mid-market service organizations.
• ClickSoftware (now part of Salesforce) — Advanced scheduling and optimization with strong workforce optimization capabilities, typically for large-scale dispatch environments.
• Mobile Workforce (MobiWork) — Field service scheduling and mobile workforce tools geared toward small and medium businesses with simple deployment needs.
• Trimble Field Service Management — Offers field operations management with spatial integration for industries that need GIS-enabled dispatch and asset tracking.

Open source alternatives to fieldfx

• ERPNext — An open source ERP with modules that can be configured for field service, asset management, and work order handling; requires customization for mobile offline workflows.
• OpenMAINT — Open source solution for maintenance management and asset lifecycle tracking; good for organizations focused on facilities and asset registers.
• Snipe-IT — Open source asset management primarily for IT and serialized assets; can be used alongside other tools to manage inventory but lacks native FSM scheduling and mobile offline features.
• OTRS (Community Edition) — Ticketing system that some teams adapt for basic field request handling and workflow coordination, though it lacks native mobile field execution features.

Each alternative has trade-offs: paid FSM products often provide full mobile offline capabilities, optimized dispatch engines, and enterprise-grade integrations out of the box, while open source options require more implementation and may not provide offline mobile experiences without additional development.

Frequently asked questions about Fieldfx

What is Fieldfx used for?

FieldFX is used for managing field service operations and mobile workforce execution in asset-intensive industries. It handles scheduling and dispatch, mobile job execution with offline capabilities, inventory and asset tracking, time and expense capture, and compliance documentation for regulated environments.

Does Fieldfx offer a free plan?

No, FieldFX does not offer a permanent free plan for production use; it typically provides a time-limited trial or proof-of-concept environment. Ongoing use requires a subscription to Starter, Professional, or Enterprise tiers.

How much does Fieldfx cost per user per month?

FieldFX starts at $45/month per user for the Starter plan when billed annually; the Professional plan commonly starts at $75/month per user on annual billing. Monthly (non-annual) billing is typically higher.

Can Fieldfx work offline on mobile devices?

Yes, FieldFX supports offline-capable mobile apps that allow crews to capture forms, photos, signatures, and time entries when connectivity is intermittent, then synchronize data automatically once a connection is available.

Does Fieldfx integrate with ERP systems?

Yes, FieldFX provides integration capabilities to ERP and back-office systems using APIs, webhooks, and pre-built connectors; typical integrations include sending completed work orders, time and expense lines, and inventory adjustments to ERP platforms.

Is Fieldfx suitable for small businesses?

Yes, FieldFX can be used by small businesses but is often aimed at medium-to-large asset-intensive operations; smaller teams should evaluate Starter-level features and pilot options to confirm fit and total cost of ownership before full rollout.

What mobile platforms does Fieldfx support?

FieldFX supports iOS and Android mobile clients with native apps designed for offline use, form capture, photo attachments, GPS tracking, and signature capture to support field crews in remote conditions.

How secure is Fieldfx for enterprise use?

FieldFX offers enterprise-grade security features such as role-based access control, encryption for data in transit and at rest, and support for SSO/LDAP on Enterprise plans. Specific certifications and compliance statements should be confirmed with FieldFX for regulated use cases.

Can Fieldfx handle inventory and spare parts tracking?

Yes, FieldFX includes inventory and asset management capabilities that track serialized assets, spare parts consumption on jobs, and automated inventory adjustments when parts are issued to work orders.

What support and training options does Fieldfx provide?

FieldFX typically provides tiered support and training, including documentation, onboarding assistance, and paid professional services for configuration and integrations. Enterprise customers usually receive dedicated account management and enhanced SLAs.

fieldfx careers

Fieldfx (FieldFX) has roles across product development, customer success, implementation services, and field operations support. Positions typically include software engineers for mobile and backend services, solutions consultants for implementation projects, and customer success managers who guide deployments and integrations.

Applicants interested in Fieldfx opportunities should review the company’s careers page for open roles and requirements. Many FSM vendors also hire consultants with domain experience in oil & gas, utilities, or field services to support industry-specific deployments.

fieldfx affiliate

Fieldfx may offer partner and reseller programs that allow systems integrators, consulting firms, and managed service providers to resell the platform, provide implementation services, and deliver joint customer support. Affiliates and partners generally receive access to partner enablement materials, technical training, and co-marketing resources.

If you are evaluating Fieldfx and want to become a partner, contact the company’s partner program team via their partner pages to understand certification requirements and the commercial model.

Where to find fieldfx reviews

Independent reviews and user feedback for Fieldfx can be found on industry software review sites and marketplaces that focus on field service and asset management solutions. For vendor-authored details and supported module lists, consult FieldFX's official website and feature pages; for customer testimonials and case studies, look at FieldFX's customer success section.

For current user reviews and comparative evaluations, search for FieldFX reviews on specialized software directories and forums that cover FSM solutions and field operations software. Additionally, review integrations and API documentation on FieldFX's developer pages for technical validation.