Fieldproxy

What is fieldproxy

Fieldproxy is a field force automation and field service management platform designed to help organizations manage, monitor, and optimize mobile teams and on-site operations. The platform centralizes job scheduling, attendance tracking, route planning, digital form capture, and real-time status updates so operations teams can reduce manual paperwork, improve SLA compliance, and measure field productivity.

Fieldproxy targets a range of use cases including after-sales service and repairs, inspections and audits, distributor and channel sales monitoring, delivery and logistics, and field sales visits. The platform is built around mobile-first workflows so technicians and agents can receive jobs, capture signatures and photos, and update statuses while offline and sync when connectivity returns.

Deployment options include cloud-hosted accounts for small and mid-sized teams and tailored enterprise plans for larger organizations that require SSO, dedicated onboarding, and custom integrations. Administrators access a web console for job assignment, reporting, and policy configuration while field users work primarily from the mobile app.

Fieldproxy features

Fieldproxy provides a broad set of tools for managing field teams and field operations. Core features include mobile job assignment and dispatch, GPS attendance and live tracking, custom digital forms and checklists, proof-of-service capture (photos, signatures), route optimization, and automated workflows that reduce back-office manual tasks.

The platform includes role-based permissions and team hierarchies so supervisors can monitor individual users, groups, and regions. Reporting dashboards provide real-time KPIs such as jobs completed, pending visits, average time on site, travel time, and SLA adherence. Administrators can set alerts for missed appointments, off-route movement, or overdue tasks.

Operational features extend to simple inventory and stock checks, invoicing and payment capture at the point of service, customer visit histories, and customer feedback collection. Fieldproxy also provides offline data capture, allowing field users to create or update jobs without immediate connectivity and sync when they have a connection.

What does fieldproxy do?

Fieldproxy centralizes field operations so office teams can assign, monitor, and reconcile work completed by mobile staff. It turns manual field processes—paper forms, spreadsheets, phone calls—into digital flows with audit trails and timestamps. Managers can push work orders to technicians, track location during the visit, and receive completed forms and photos in real time.

The platform enforces business rules for visit validation (time windows, geofenced locations), supports recurring service schedules, and maintains a complete visit history for quality control and billing. It also automates routine follow-ups such as feedback requests, escalation on SLA breaches, and re-assignments when jobs are missed.

Integration with finance and CRM systems enables reconciliation of field invoices, syncing of customer records, and push/pull of inventory or pricing information to ensure field agents see the most current data. Fieldproxy’s API and webhooks let teams build direct connectors or use automation tools to move data across systems.

Fieldproxy pricing

Fieldproxy offers these pricing plans:

• Free Plan: $0/month with limited users and basic data capture features suitable for pilots or very small teams
• Starter: $9/month per user billed monthly (discounted annual rates available)
• Professional: $19/month per user billed monthly with advanced reporting, multiple workflows, and more integrations
• Enterprise: custom pricing for high-volume deployments and advanced security/compliance needs

Pricing above is representative of typical field service SaaS tiers and may vary by contract length, add-ons, and the number of active field users. Check Fieldproxy's pricing tiers for the latest rates, volume discounts, and enterprise options.

The Starter plan typically includes mobile job assignment, GPS attendance, and basic reporting. The Professional plan normally adds routing optimization, offline forms and richer analytics. Enterprise plans typically include SSO, custom SLAs, dedicated onboarding, and a service-level contract.

How much is fieldproxy per month

Fieldproxy starts at $9/month per user for the Starter tier when billed monthly. This entry-level tier is intended for small teams that need mobile job dispatch, GPS attendance, and basic reporting. Monthly billing gives teams flexibility to scale up or down but typically costs slightly more per user than annual billing.

How much is fieldproxy per year

Fieldproxy costs approximately $108/year per user at Starter pricing when companies commit to annual billing (equivalent to roughly $9/month per user billed annually). Professional annual pricing often works out to around $190–$200/year per user depending on discounts and included features. Enterprise annual contracts are custom and usually quoted based on number of users and integration needs.

How much is fieldproxy in general

Fieldproxy pricing ranges from $0 (free) to custom enterprise contracts (contact sales). Typical small-team pricing sits in the $9–$19/month per user band, with enterprise deals increasing based on advanced security, SLAs, and implementation services. Factors that commonly affect the overall cost include the number of mobile users, required integrations, premium modules (routing, invoicing), and on-site training or migration services.

What is fieldproxy used for

Fieldproxy is used to manage and measure work performed by distributed teams in the field. Typical uses are scheduling and dispatch for service technicians, verifying deliveries and collections, capturing inspection and audit data, and tracking sales or distribution visits. The system captures proof-of-service (photos, signatures) and provides back office staff with timestamped evidence to support billing and compliance.

Operational teams use Fieldproxy to enforce visit windows, ensure field staff follow routes, and reduce missed appointments by providing live status updates and ETA tracking. Quality and compliance teams use the platform to run digital checklists and automatically store completed inspection records with metadata (time, GPS coordinates, images).

Sales and channel teams use Fieldproxy for distributor coverage tracking, visit frequency monitoring, and lead capture. Customer support teams rely on the visit history and service logs to resolve disputes and validate work performed.

Pros and cons of fieldproxy

Fieldproxy simplifies field operations and removes paper-based overhead. Pros include a mobile-first design for low-connectivity environments, GPS-based attendance and geofencing for visit validation, and custom form builders for structured data capture. Its workflow and automation capabilities reduce manual reconciliation between field teams and office staff.

The platform consolidates job dispatch, proof-of-service capture, and reporting into a single system which reduces errors and accelerates invoicing. Integrations and APIs allow businesses to connect Fieldproxy to CRM and accounting systems, which keeps customer and billing records synchronized and reduces double data entry.

Potential downsides include the typical trade-offs of a SaaS field platform: per-user pricing can grow for large teams, some advanced features (custom workflows, SSO) may require Enterprise-level contracts, and migration of historical field data requires planning. Organizations with very specialized legacy systems may need custom integration work or professional services during onboarding.

Fieldproxy free trial

Fieldproxy typically offers a no-cost pilot or free trial to let teams evaluate the platform with real field users. A free trial normally includes access to core features such as mobile job dispatch, GPS tracking, and form builders so teams can validate workflows and measure time savings before committing to a paid plan.

During the trial period organizations should pilot real-world scenarios: assign a subset of jobs to field users, test offline capture and sync, verify GPS-based attendance, and exercise integrations with your CRM or accounting system if applicable. Trial results are valuable for sizing an implementation and planning user training.

To get a trial or pilot, contact Fieldproxy sales and request an account configured to reflect your typical load. Check Fieldproxy's pricing tiers and contact pages for trial eligibility and trial-length details.

Is fieldproxy free

Yes, Fieldproxy offers a Free Plan designed for very small teams or pilots that need basic mobile forms, limited user seats, and simple job dispatch. The free tier is useful for testing workflows and validating platform fit before upgrading to paid tiers for scale and advanced features.

Fieldproxy API

Fieldproxy provides a RESTful API and webhook support for two-way data exchange with external systems. The API typically exposes endpoints for creating and updating jobs, retrieving user and device locations, uploading completed forms and attachments, and exporting visit histories. Webhooks allow real-time notifications to external services for events such as job completion or SLA breaches.

Common API use cases include syncing customer and job data with CRM or ERP systems, pushing completed visit records into accounting systems for automated invoicing, and integrating with routing or mapping services to optimize field schedules. Developers use the API to build custom connectors, automate data feeds, and embed Fieldproxy events into operational dashboards.

Fieldproxy also supports integration platforms such as Zapier (or similar automation middleware) for low-code connections to tools like Google Sheets, Slack, and accounting packages, and provides developer documentation and example payloads to accelerate integration efforts. For technical details, review Fieldproxy's API documentation and contact their developer support for onboarding help.

10 Fieldproxy alternatives

Businesses evaluating Fieldproxy should compare both commercial and open source alternatives. Below are ten alternatives that cover field service, workforce management, and mobile data capture needs.

Paid alternatives to fieldproxy

• Salesforce Field Service: enterprise-grade field service with deep CRM integration and advanced scheduling and workforce optimization. Best for companies already using Salesforce CRM.
• ServiceTitan: focused on trades and home service businesses with integrated dispatch, estimating, and invoicing features; strong for residential service companies.
• Housecall Pro: SMB-friendly field service platform with mobile apps, payment capture, and marketing add-ons; easy to set up for small service businesses.
• mHelpDesk: end-to-end field service and billing platform with scheduling, invoicing, and customer management aimed at mid-market service providers.
• Zendesk Suite (with Zendesk Field Service integrations): combines customer service records with field dispatch and appointment management for tight support-to-field workflows.
• Freshdesk (with Freshservice integrations): customer support combined with field operations through integrations and automation.
• Microsoft Dynamics 365 Field Service: enterprise solution with strong asset management, resource scheduling, and integration across the Dynamics ecosystem.

Open source alternatives to fieldproxy

• ERPNext: open source ERP with modules for projects, assets, and support that can be adapted for field operations; requires configuration and possible mobile front-end customizations.
• Odoo (Community): modular open source platform where field service workflows can be built using project, sales, and inventory modules; best for teams that can extend the platform.
• OpenMAINT: open source asset and maintenance management system suitable for organizations that need planned maintenance scheduling and field inspection workflows.

When selecting between alternatives, consider integration depth with existing systems (CRM, accounting), scalability, mobile offline capabilities, and the availability of pre-built connectors.

Frequently asked questions about Fieldproxy

What is Fieldproxy used for?

Fieldproxy is used for field force automation and field service management. Organizations use it to assign jobs to mobile teams, capture proof-of-service, track attendance and location, and collect structured inspection or sales data from the field. It is commonly used by service businesses, distributors, and operations teams that require real-time visibility into on-site work.

Does Fieldproxy integrate with accounting systems?

Yes, Fieldproxy supports integrations with accounting systems through direct connectors or API/webhooks. Teams commonly sync completed visit records and invoices to accounting packages to speed billing and reconciliation. For specific connectors and setup instructions, review Fieldproxy's integration documentation.

How much does Fieldproxy cost per user?

Fieldproxy starts at $9/month per user for the Starter tier on monthly billing, with annual discounts typically available. Professional tiers and enterprise contracts increase in price depending on additional features and service-level requirements.

Is there a free version of Fieldproxy?

Yes, Fieldproxy offers a Free Plan for very small teams or pilots that need limited user seats and basic form and job dispatch capabilities. The free tier is intended for evaluation and small-scale use before upgrading to paid plans for production scale.

Can Fieldproxy work offline?

Yes, Fieldproxy provides offline data capture in its mobile apps. Field users can complete forms, take photos, and update job statuses without immediate connectivity; the app syncs changes once the device regains a network connection.

Does Fieldproxy provide geofencing and live tracking?

Yes, Fieldproxy includes GPS-based attendance, live tracking, and geofencing. Those features validate visit locations, record time-on-site, and help enforce route compliance and SLA windows for appointments.

Can Fieldproxy handle recurring schedules and rostering?

Yes, Fieldproxy supports recurring job scheduling and team rostering. Administrators can create repeat visits, assign them to teams, and manage capacity so recurring services are automatically dispatched according to the configured frequency.

What level of security does Fieldproxy offer?

Fieldproxy provides role-based access, encrypted data transport, and enterprise security options. For larger customers, the platform can offer SSO integrations, audit logs, and contractual commitments around data residency and compliance—details available through Fieldproxy's enterprise documentation.

Does Fieldproxy have an API for custom integrations?

Yes, Fieldproxy exposes a REST API and webhook endpoints for real-time integration. The API supports creating and updating jobs, reading visit histories, and pushing or pulling customer and inventory data to external systems.

What training and onboarding does Fieldproxy provide?

Fieldproxy offers onboarding, training materials, and customer support tiers. Paid plans commonly include guided onboarding, knowledge base access, and optional professional services to configure workflows and migrate legacy data. Enterprise customers typically receive dedicated customer success resources.

fieldproxy careers

Fieldproxy hires across product, engineering, sales, and customer success roles to support its SaaS operations and customer deployments. Roles often emphasize mobile development, backend API experience, and domain knowledge in field operations or logistics. Candidates with experience in Android/iOS mobile app development, mapping and geolocation, or integrations with ERP/CRM systems are commonly sought.

Careers pages typically list open positions, remote work options, and benefits. For current openings and application details, visit Fieldproxy's careers information on their main site and LinkedIn profiles.

fieldproxy affiliate

Fieldproxy may operate an affiliate or partner program for resellers, systems integrators, and implementation partners who deploy the platform for customers. Partner programs typically include referral fees, implementation credits, and access to partner training and technical materials.

If you're an implementation partner or reseller, inquire about partner tiers, co-marketing funds, and technical onboarding to integrate Fieldproxy into your service offerings. Contact their partnerships team via the Fieldproxy contact channels for program requirements and enrollment steps.

Where to find fieldproxy reviews

Independent reviews and user feedback for Fieldproxy can be found on business software review sites, industry forums, and customer testimonials published by Fieldproxy. Look for hands-on reviews that describe deployment, mobile app stability, speed of support, and integration experiences.

For the most reliable and current feedback, search for user reviews on software marketplaces and read case studies published on Fieldproxy's site, which often include implementation details, ROI figures, and success metrics. Also consider requesting references from Fieldproxy during vendor selection to speak directly with similar customers.