Best Inventory Management Software and Tools

Live chat and messaging software for websites and teams. Chaport provides a customizable chat widget, operator inbox, chatbots and automations, visitor tracking, and integrations for customer support and sales teams of small to mid-size businesses.

Clientify is an integrated CRM and marketing automation platform designed for small and mid-market businesses and agencies. It centralizes lead capture, email and SMS campaigns, landing pages, social publishing, and sales pipeline management into a single interface to reduce tool sprawl and make lead-to-revenue workflows easier to manage.

Groove is a sales engagement platform for revenue teams that integrates tightly with Salesforce to coordinate multichannel outreach, sequence-based cadences, activity capture, and analytics. It is designed for inside sales, account executives, and revenue operations teams that need CRM-native sequencing, reporting, and workflow automation.

Acquire.io is a customer engagement platform for support, sales, and success teams that combines live chat, co-browsing, video, and messaging automation. It is designed for companies that need real-time customer assistance across web, mobile, and in-app channels and for teams that want to convert visitors into customers while reducing support friction.

Virtual receptionist and live chat answering service for small businesses, law firms, and professional services. Smith.ai handles inbound calls, outbound calling, live website chat, intake, appointment scheduling, payment collection, and integrates with CRMs and practice-management tools to route and log contacts.

Podium is a customer interaction platform for local and multi-location businesses that centralizes messaging, online reviews, payments, and customer feedback. It is designed for service-oriented businesses—retail, healthcare, home services, auto dealerships, and others—that need to convert local search and walk-in traffic into repeat customers through text, webchat, and reputation management.

Digital marketing and advertising platform for local businesses and agencies that manages paid search, display, social advertising, website and landing pages, reputation management, and performance analytics.

Birdeye is a customer experience (CX) and reputation management platform for local businesses and enterprises. It centralizes online reviews, listings, messaging, surveys, and analytics to help businesses capture feedback, respond to customers, improve local search presence, and automate parts of the customer journey.

Shared inbox and customer communication platform for support, sales, and ops teams. Front centralizes email, chat, SMS, and social messages into shared workspaces, adds collaboration tools (internal comments, assignments), automations, reporting, and integrations to streamline multichannel customer communication.

CRM and sales pipeline software designed for sales teams and revenue operations. Pipedrive centralizes contacts, deals, activities, and email communication so teams can manage pipelines, forecast revenue, and automate repetitive sales tasks.

Website builder and ecommerce platform for individuals, small businesses, and creators who need an easy, hosted way to build websites, blogs, and online stores with drag-and-drop tools and Square payments integration.

Website builder and hosted platform for individuals, small businesses, and online stores. Wix provides a visual drag-and-drop editor, managed hosting, commerce features, and developer APIs to create sites ranging from simple portfolios to full e-commerce storefronts.

All-in-one website builder and hosted content platform for individuals, creative professionals, and small-to-medium businesses that need polished templates, integrated hosting, and built-in commerce features.

PrestaShop is an open-source e-commerce platform for merchants, agencies, and developers who need a flexible, self-hosted solution to build online stores. It provides a modular architecture, an extensions marketplace, and developer APIs for customizing storefronts, catalogs, checkout, and integrations.

Open-source and enterprise e-commerce platform for online retailers, developers, and agencies. Magento provides a self-hosted community edition for full code control and an enterprise-grade, cloud-hosted Adobe Commerce offering for larger merchants requiring commerce features, scaling, and enterprise support.

E-commerce platform plugin for WordPress built for merchants who want a flexible, extensible store. WooCommerce provides the core commerce features for product catalogs, checkout, payments, shipping, taxes, and extensibility through official and third‑party extensions. It suits small stores through to enterprise sites that require custom integrations and self‑hosted control.

SaaS ecommerce platform for online retailers and brands that need a hosted storefront, built-in commerce features, multi-channel selling, and extensible APIs. Suitable for small merchants growing toward enterprise, agencies building stores for clients, and teams that require PCI-compliant hosting, catalog management, and integrations with payments and shipping providers.

Hosted e-commerce platform for merchants and brands to build online stores, sell across channels, manage inventory and orders, and extend functionality with apps and APIs. Designed for small businesses through large enterprises, agencies and developers who need a scalable, extensible storefront and commerce backend.

Real-time visitor engagement and chat support platform for sales and support teams. WebsiteAlive provides live chat, proactive messaging, managed operator services, and integration options for businesses that want to reduce response time, capture leads, and increase conversions from website traffic.

HelpSpot is a help desk and customer support platform for small to mid-size teams that need email-driven ticketing, a shared inbox, and a knowledge base. It supports both cloud-hosted and self-hosted deployments and is designed for teams handling customer email, internal IT requests, and support workflows.

Casengo is a multi-channel customer service platform that centralizes email, messaging apps, social channels and live chat into a single shared inbox for support teams and e-commerce merchants. It’s designed for teams that need to manage conversations from multiple channels, assign and collaborate on tickets, automate routine replies, and measure support performance.

Live chat and digital engagement software for customer service, sales teams, and support centers. Velaro provides configurable chat widgets, routing, analytics, and integrations to connect web visitors with agents and back-end systems.

Boldchat is a cloud-based live chat and customer messaging platform designed for support, sales, and customer success teams. It provides real-time chat, chatbots, proactive messaging, reporting, and integrations with CRM and support systems to help teams handle conversations across web, mobile, and messaging channels.

Cloud-based integration and automation platform for mid-market and enterprise teams to connect SaaS applications, automate data flows, and build low-code orchestration across sales, marketing, and operations.

Live chat and messaging software for customer support teams and websites. Zopim provides in-page chat widgets, agent routing, chat transcripts, and integrations for sales and support teams that need real-time visitor engagement and simple reporting.

Live chat and conversational engagement platform for customer-facing teams. Snapengage connects website chat, messaging apps, and contact center workflows to capture leads, route conversations, and integrate chat interactions with CRMs and support tools.

Live chat and helpdesk platform for website support, sales chat, and multichannel customer service. ClickDesk is designed for small-to-medium businesses and teams that need integrated chat, voice calling, and ticketing from a single pane of glass.

Live chat and customer messaging platform for small-to-medium businesses and contact centers. Jivochat centralizes website chat, messaging apps, email and phone callbacks so sales and support teams can respond to visitors in real time and track conversations across channels.

Reamaze is a cloud-based customer messaging, helpdesk, and live chat platform designed for e-commerce teams, support agents, and small to mid-size businesses. It centralizes email, social messages, chat, and knowledge base content, and includes automation, routing, and analytics to manage customer conversations across channels.

LiveAgent is a cloud-based help desk and customer service platform for support teams and small-to-medium businesses. It centralizes email tickets, live chat, calls, social messages, and knowledge base articles into a single interface to reduce response time, track SLAs, and provide analytics for support operations.

Chatbot and conversational marketing platform for marketers and customer support teams. MobileMonkey provides tools to build multi-channel chatbots, automated SMS campaigns, lead qualification flows, and integrations with CRM and ad platforms for businesses of all sizes.

tars is a no-code chatbot builder for creating conversational landing pages and automated lead capture flows. It is aimed at marketers, sales teams, and service operators who want to replace form-based landing pages with guided chat experiences to increase conversions and qualify leads.

Voiceflow is a visual design and development platform for building voice apps, chatbots, and conversational experiences for voice assistants, web, and mobile. It is aimed at product teams, conversation designers, developers, and enterprises that need a low-code environment for prototyping, testing, and deploying voice-first interfaces and multi-channel conversational agents.

Chatbase is a conversational AI platform for building, training, and deploying chatbots and knowledge-driven assistants from documents, help centers, and product data. It targets developers, product teams, customer support groups, and knowledge managers who need searchable, up-to-date conversational interfaces backed by their own content.

Watson (watson.ibm.com) is IBM’s suite of AI and machine learning services including conversational agents, natural language understanding, speech and visual recognition, and model deployment tools. It is designed for developers, data scientists, and enterprise IT teams who need production-ready APIs, flexible deployment (cloud and on-premises), and compliance features for regulated industries.